Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were interested in a wood finish and the idea of reclaimed wood appealed. When it arrived, not only was it functional but is a very nice piece of furniture.”

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Posted 11 years ago

“Delivered on time by two of the most polite and cheery delivery men ever to visit our house.”

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Posted 11 years ago

“Great product but took a flatpack specialist 5 hrs to install my 3 door Palaia wardrobe. Instructions could have been clearer.”

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Posted 12 years ago

“The order process was simple and easy. Each stage of the process was explained with follow up text keeping you informed along the line. The people who we spoke to and the delivery men had good customer service which is rear. Working in customer service this was a welcome and pleasant change.”

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Posted 12 years ago

“7-8 years ago we bought some B&S furniture for the living room and have recently been looking for 2 small square coffee tables to match. Finally found something on B&S website! It's actually a bedroom stool but is essentially the same look so am really pleased!. Made from mango wood they will take 15 weeks to deliver, but will come ready assembled and we can;t wait! Shopping on the website was so easy, I like that it tells you which stores hold stock in case you need to view before buying. Order tracking available straight away online. Very happy :-)”

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Posted 12 years ago

“I love everything about this store. Just moved here from Australia and are slowly filling the house with all their unbelievable pieces Thanks B&S!”

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Posted 12 years ago

“Very professional company. The furniture is excellent quality and the service was wonderful.”

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Posted 12 years ago

“Ordered online, received prompt emails confirming my order and estimated delivery date. The emails were swiftly followed up by a phone call confirming a delivery date, and morning delivery slot. A text message was received the day before delivery confirming a 2 hour slot. Fantastic. My table, 6 chairs and sideboard arrived at 10am. The two delivery guys were friendly, professional and quick. They assessed the room/door to ensure the furniture would fit in ok, and swiftly brought each item in, and fitting the table legs and setting the room up. Overall a flawless order and delivery. I would happily recommend, and hope to be back soon for bedroom furniture too.”

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Posted 12 years ago

“I would recommend it for stylish and modern furniture!!!”

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Posted 12 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews