Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

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“Good quality rug and superb service”

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Posted 7 years ago

“We had a simple enjoyable transaction and swift delivery thoroughly recommend them for all your furniture needs. Massive choice in beautiful surroundings with a coffee shop to relax in .”

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Posted 7 years ago

“Excellent, good quality piece of furniture. Delivery efficient and, unlike many other furniture companies we've recently used, all packaging was removed on delivery.”

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Posted 7 years ago

“I ordered vouchers for a wedding gift. The vouchers were delivered very quickly and with signed for delivery. I would recommend using this service from you to family and friends.”

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Posted 7 years ago

“Purchase as expected , Stressless chairs great quality. Usually go into store but can't fault the experience of buying on line. Delivery as promised we were even contacted again the night before to narrow down the time slot.”

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Posted 7 years ago

“Completely love my new dining room table! It's so much better than the images online. Service was great, email confirmation then call to let us know when it was coming and text to let us know when to expect them. Thedelivery guys were brilliant, table top had to come off or get it into the kitchen, they put it back on and left everything was left as it should be. Very happy!”

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Posted 7 years ago

“efficient service, good communication and pleasant staff. Deliverers were a little late but rang to let us know so it doesn't matter! Oh..and we love the chairs”

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Posted 7 years ago

“The quality as well as the packaging and safe delivery of the product we ordered was superior. So too was the delivery and communication with the courier. Thanks. A pure example of excellence on how business should be done.”

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Posted 7 years ago

“Fab store with a vast selection of great furniture items to suit all budgets. Customer Services were easily contactable & helpful.”

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Posted 7 years ago

“Delivered on time and accepted the item as a return with full refund very helpful would use them again”

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Posted 7 years ago

“Myself and my partner popped along to Barker and Stonehouse after receiving an invitation for the spring event. (We have bought a table previously from an outlet). We were greeted with a free vase and an extra money off voucher ??. I could buy the whole shop love it all so much. We chose a desk, sideboard and bench. The lady was lovely and we sat and did all the paperwork. As we are waiting for our new build to be done she said we could store our items with them until ready!!! This is such a massive help as our container is already full. I can't comment on the items as I haven't got them yet but I know they will be amazing ??. Just wish I could afford to kit the whole house from there.”

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Posted 7 years ago

“Great web site , with good amount of feed back - no too much, but enough to feel I'm still being looked after.”

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Posted 7 years ago

“We love this store! If we could, we would furnish our whole house in it. Well made, solid pieces filling a gap in the market for the industrial-chic furniture we were looking for!”

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Posted 7 years ago

“Ordered from this company for the first time recently. Fast and friendly service. Would highly recommend them.”

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Posted 7 years ago

“The staff at the Hull store are brilliant and I will always use this store as they are very helpful, informative, attentive and friendly. They helped me choose a fantastic mattress for my bed and let me try out different ones until I found what I wanted.”

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Posted 7 years ago

“Excellent service quick and efficient”

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Posted 7 years ago

“Really pleased with my shelving unit. Picked it up from the local warehouse. All good!”

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Posted 7 years ago

“Barker and stonehouse has been my first port of call for many years. I have shopped at many of the stores in all different areas and still the standard of care and attention as a customer is second to none. I recently sold a chair bought in the late 90s which was still going strong, it had without doubt stood the test of time, testament to the quality and design which is timeless. Thanks again for a great service from careing and friendly staff, hope to be back in store soon, just need to save up! W.L”

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Posted 7 years ago

“Quality and stylish black leather bar stools. Only comment is the delivery charge was too high in our opinion, when spending ?198 and living only a few miles away from the store. So we collected the two bar stools.”

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Posted 7 years ago

“Polite, prompt service. Excellent prices too.”

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Posted 7 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews