Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Anonymous

Anonymous // 01/01/2019

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“Beautiful bowl. Very easy transaction. Thank you”

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Posted 3 years ago

“Stunning coffee table and console ! Excellent delivery service .0”

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Posted 3 years ago

“Excellent item with fair price. Perfect customer service, keep on”

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Posted 3 years ago

“I love the clock we bought from Barker and Stonehouse. We loved visiting the shop. Such bespoke beautiful items.”

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Posted 3 years ago

“The products are of an excellent quality and their customer service is fabulous too.”

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Posted 3 years ago

“Another great purchase from Barker and Stonehouse. Ordered our chaise settee expectingn 11 week wait but was delivered before 6 weeks. Lovely stylish and great value for money. Really rate this company if you are looking for something a bit different from your usual high street stores. Great customer service, the sales people in store do not follow you around looking for a sale but are on hand and very heloful if needed.”

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Posted 3 years ago

“Beautiful sofas and so comfortable!”

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Posted 3 years ago

“Lovely friendly service. Thank you.”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Absolutely appalling delivery system. Had to keep a whole week on hold as they could not give me a precise day until the week before. Was told the system worked for them - it certainly doesn’t work for their customers!!”

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Posted 3 years ago

“Great Table 3 week delivery time turned up in day and time advised nice delivery guys”

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Posted 3 years ago

“On time delivery , product as described.”

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Posted 3 years ago

“Excellent customer service and communication from start to finish! The only thing I wold comment on is that our delivery drivers entered our house to carry the boxes not wearing their masks.”

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Posted 3 years ago

“Good products well packaged”

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Posted 3 years ago

“Very happy with my Table lamps. Nice clean and simple design which look very smart in my dining room. They were very well packaged and were delivered on time.”

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Posted 3 years ago

“We bought 4 dining chairs from Barker and Stonehouse online on a Sunday afternoon for our refurbished kitchen and they arrived the following Friday! And they are perfect - exactly what we were looking for!”

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Posted 3 years ago

“Always a pleasure buying from Barker and Stonehouse - I love the Lund range. From order to collection orders have been processed smoothly and in good time. This time I had arranged to collect my table on Wednesday 26 May but then changed my work day so I was able to change and collect on Tuesday 25 instead. Staff at your warehouse in Middlesbrough were very helpful and I was only there about 5 minutes. Excellent service!”

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Posted 3 years ago

“Always great quality furniture, compared with their competitors. Prompt delivery and customer services. Wish you could sell back and recycle old furniture with them too.”

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Posted 3 years ago

“Excellent service and the store kept me informed all the way to delivery. The delivery drivers were great, they brought our sofa up an incline to our rear lounge without any fuss and bother. So impressed with the service we have purchased a second larger sofa to match and look forward to it arriving shortly.”

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Posted 3 years ago

“Excellent customer service and support throughout. Order arrived early following call from delivery team to confirm whether new delivery time was acceptable. Quality of furniture of highest standard. Very pleased with order. Aftercare customer service also of the highest standard. Would highly recommend Barker and Stonehouse.”

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Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews