Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

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“Fabulous dining set with fire pit. Excellent service, communication and very polite delivery staff. Love the quality and would order again from barker and stonehouse.”

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Posted 3 years ago

“I ordered 4 Whinfell dining chairs from Barker and Stonehouse and was really pleased with the customer service friendly pleasant and very professional. The delivery was arranged and I was contacted before to let me know that they would be with me in 20 minutes. The delivery men Tommy and James were very helpful friendly and made this a pleasant experience. I am very pleased with the dining chairs they are very good leather and the colour is just what I wanted. Many thanks to everyone concerned another easy and pleasant experience with quality goods.”

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Posted 3 years ago

“Excellent products,beautiful vases so well packaged and delivered on time.Will definitely use this shop again.Thank you.”

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Posted 3 years ago

“We searched for weeks to find a good deal on a fire pit seating area and this came up with a nice discount. We weren?t disappointed, excellent quality product and price was great too. Very happy customers”

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Posted 3 years ago

“Beautiful clock delivered promptly and well packaged. Would use this company again.”

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Posted 3 years ago

“If you want the best, choose Barker and Stonehouse; outstanding quality, excellent choice and helpful staff who unfailingly go the extra mile. After many years as a loyal customer, I wouldn?t dream of going anywhere else.”

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Posted 3 years ago

“Very pleased with my recent online purchase. Product is lovely (& good value in the winter sale). I chose to collect from the local warehouse which was well organised and COVID secure. I just called the office on arrival and my product was brought out to the loading bay for me. I didn?t even have to go in the building. As always with Barker and Stonehouse, availability / order time was exactly as promised - not my experience with other furniture retailers.”

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Posted 3 years ago

“I recently ordered the large woven magazine basket. It's lovely. Big, well made and just like the pics online. I'm very pleased.”

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Posted 3 years ago

“We bought the Acacia leather chair in Drake Tobac chair. The leather is soft and high quality and the chair is very comfortable and seems to be very robust. I'd recommend.”

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Posted 3 years ago

“Prompt delivery and great communication re. delivery. We love our new dining chairs - such great quality!”

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Posted 3 years ago

“I have purchased a few home accessories now and I love them. I had not previously looked at Barker and Stonehouse but I do now. Great quality and unusual items.”

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Posted 3 years ago

“I am a returning customer and as always kept up to date with delivery date/time band. The quality or every item ordered is fantastic i am never dissapointed. I woul definatley reccomend Barker and Stonehouse to anyone”

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Posted 3 years ago

“Had a bookcase delivered by Steve and Denzil last Friday which was spot on. The delivery came in the day before advised time slot, and received a call 10 minutes before actually arriving. Steve and Denzil were polite and careful and did a great job of delivery. Thank you Steve and Denzil.”

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Posted 3 years ago

“I can really recommend this company. The whole process ran so smoothly. From the website ordering to the final delivery. All communication with the staff and delivery guys was great, they were all helpful and polite. I have never shopped with them before but will be sure to shop with them again.”

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Posted 3 years ago

“Excellent service. On both occasions our deliveries arrived exactly on time. Friendly, helpful staff and really pleased with the beautiful furniture received.”

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Posted 3 years ago

“Thank you! the sofa is lovely and delivered from stock really speedily. Always a bit nerve-wracking choosing something online without sitting in it first but I am very happy to say the sofa is REALLY comfy and a great colour.”

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Posted 3 years ago

“Really happy with my lamp when it arrived. Delivery was prompt on the designated date and time. The lamp was well packaged and of excellent quality when assembled”

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Posted 3 years ago

“Great mirror/clock and very elegant looking, creates a great feature on the wall. Prompt delivery and good packaging.”

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Posted 3 years ago

“Beautiful Cabinet and Good Quality. Exceeded my expectations. Very well packed and protected. Excellent assembly instructions and all the pieces come with numbers and letters to identify them easily. Great communication (I was kept updated from purchase to delivery) and no delays. Great delivery team.”

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Posted 3 years ago

“Exceptional value for money, they look brilliant! Buy now!”

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Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews