Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

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“Very good choice of high quality and stylish furniture and home accessories and great service!”

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Posted 4 years ago

“Good range of product at affordable prices. More than just the high street.”

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Posted 4 years ago

“I was a little disappointed that my dining chairs took so long to arrive (as they were in stock) however, patience is a virtue and now they are here, I absolutely love them! They look fantastic, and are quite possibly the most comfortable dining chairs ever! Well made, good quality so stylish.”

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Posted 4 years ago

“My contact with customer services before placing an order was very helpful. I went on to place an order and with guidance I am confident I have made the right choice.”

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Posted 4 years ago

“We have recently moved home, and got a number of new pieces from Barker and Stonehouse. The quality is fantastic, and looks great. We have had a few issues with wrong stock delivered, and 1 piece faulty, but they have been very good at resolving the matter.”

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Posted 4 years ago

“Excellent service from ordering to delivery and assembled”

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Posted 4 years ago

“Collection was so easy. Assembly was straight forward and I'm really happy with my new table and bench.”

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Posted 4 years ago

“Purchased a picture and frame and the quality of the product was very good. Delivery was fast! Overall, very happy with the service.”

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Posted 4 years ago

“First time ordering from Barker and Stonehouse, site was easy to use, placed my order and was kept informed right through to delivery, my delivery was packaged really well. Really pleased with my purchase and would definitely recommend Barker and Stonehouse 5??”

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Posted 4 years ago

“Excellent product and service”

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Posted 4 years ago

“Good quality product promptly delivered”

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Posted 4 years ago

“I order my ottoman online and was contacted very quickly to organise delivery. I received a text the day before to tell me the time slot the delivery would arrive and a call on the day to say the delivery was 15 minutes away. Brad and Marcis were very helpful and professional delivering the ottoman. Altogether I am very happy with the service from order to delivery.”

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Posted 4 years ago

“Plenty staff around to help”

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Posted 4 years ago

“Barker and Stonehouse were fabulous from initial order to delivery and construction of our bed. Excellent quality. First Class customer service.”

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Posted 4 years ago

“Love going into B&S... theres always something i would buy.... really nice designs and the quality is very good”

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Posted 4 years ago

“Very good quality retro chairs. Bought online good service, picked up from a store. They had in store for viewing, but have to wait for stock to be delivered.”

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Posted 4 years ago

“Quick delivery, excellent quality.”

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Posted 4 years ago

“Lovely store, imaginatively laid out, with mood lighting and room displays. Looks warm and cosy. A leisure experience rather than horrible shopping. Helpful staff and great cafe! And we bought 4 chairs. Only issue for us is that it was on the other side of London, but not B&S problem. Would go back when and if we need new furniture. Definitely worth the trip.”

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Posted 4 years ago

“Lovely chairs”

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Posted 4 years ago

“Love their products, excellent quality and create a great look.”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews