Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the world map on wood..... I?m absolutely delighted with it. It?s a stunning piece, great colours on a great piece of lovely wood. I cannot wait to put it up in my new home. I will definitely shop with Barker & Stonehouse again. Delivery was quicker than expected too”

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Posted 3 years ago

“Excellent friendly helpful”

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Posted 3 years ago

“Delivery excellent, kept informed. Problem when order received which was dealt with promptly. Would buy from again”

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Posted 3 years ago

“Informed about delivery in advance and it came as planned. Delivery men really helpful as took furniture round to the garden for us. Faultless”

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Posted 3 years ago

“Great service, Pam was very friendly.”

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Posted 3 years ago

“Lovely pieces of furniture that are well made. It is also super helpful how you can choose your delivery date and if you make another order you can add it all on to the same delivery so you only have to pay one cost!”

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Posted 3 years ago

“Superb item, great cooks and fast delivery”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“We had 2 Lenny chairs delivered just before Christmas from the Guildford store. One is perfect The cushion on the other one looks 10 years old. when I complained I was told there was nothing wrong with it and to knock it back into shape each time I sat on it. very disappointed Carolynne”

Barker and Stonehouse 1 star review on 23rd May 2021

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Posted 3 years ago

“Excellent product. Good value. Fast delivery.”

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Posted 3 years ago

“I was looking for a relaxing easy chair and eventually decided upon a Stressless swivel chair and footstool. After looking at several chairs in different outlets I decided upon the Dover Stressless from Barker and Stonehouse. This has been a wonderful investment as sometimes I find it difficult to get in the chair as other members of the family have beaten me to it. I would rate this chair with a full five stars.”

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Posted 3 years ago

“I was pleasantly happy with the products on offer and was able to find something which I wasn't able to find on other sites. Delivery of item was quick.”

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Posted 3 years ago

“Good service, good quality furniture ???? Delivery drivers exceptional, helpful within the Covid rules. My house is deffo a Barker & Stonehouse ????????”

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Posted 3 years ago

“Great customer service, there was constant communication regarding the order and the delivery. The coffee table we ordered was exactly what we wanted and was easy to put together. Would highly recommend.”

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Posted 3 years ago

“Good, quality service. Easy transaction, quick delivery. Staff were pleasant and professional. Delivery drivers also very friendly. Would certainly use Barker & Stonehouse again.”

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Posted 3 years ago

“Excellent service and product 5*, highly recommend.”

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Posted 3 years ago

“Every time we buy from barker and Stonehouse the service is excellent and the product is quality”

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Posted 3 years ago

“Lovely products, delivered by DPD. Can rearrange delivery to suit what day works for you. Shame you cannot buy the products straight away in store rooms as they are only showrooms.”

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Posted 3 years ago

“Very nice product matched the description perfectly. Arrived within estimated delivery time stated, very safely packaged. Very happy with the service.”

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Posted 3 years ago

“Great company, excellent products. Ordered a beautiful couch and double bed with mattress, both superb quality”

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Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews