Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

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“Very helpful sales team...when a discount code wouldn't work and the team called to say the item ordered would take a while to come, the team quickly offered to refund the 10% discount. Very friendly service so far...”

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Posted 4 years ago

“Recommended.”

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Posted 4 years ago

“Brought Rattan Egg chair and delivered in 2 weeks. Amazing product and quality is commendable. This was well packed and took me nearly an hour to remove. Highly recommended company and never let's you down on quality. You get what you pay for and very different from what you get in market.”

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Posted 4 years ago

“Excellent show room and quality sofa.”

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Posted 4 years ago

“Ordered bed and had to ring about some details. Spoke to very helpful lady who answered phone promptly. Delivery one week later by helpful guys. All at a reasonable price and the bed seems excellent quality ( though made, like everything else, in China) All in all a 5 star experience”

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Posted 4 years ago

“I like their furniture and the staff are great. I would have had five stars except for delivery charges. I would rather give the money to a friend who will collect for me”

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“Ordered delivery of an Otway dining table, chairs and bench. Delivery time booked, arrived on time with friendly, professional guys to unload and move into my kitchen. All items were incredible well packaged to prevent damage. Hassle free and easy!”

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Posted 4 years ago

“Good communication for delivery progress. Delivered by helpful friendly people. The chairs are beautiful. Comfortable stylish dining chairs. We are very pleased with them.”

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Posted 4 years ago

“Pleased with the furniture - bench seat is actually very comfy, had been anxious about that as I'd bought online. I was kept informed of the delivery date and time, had a courtesy call within the time slot and Colin and Ian could not have been more helpful or friendly. Exemplary delivery.”

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Posted 4 years ago

“I?ve had three deliveries from Baker Stonehouse - excellent products, great quality and service. (special thanks to the delivery team - John & Kev”

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Posted 4 years ago

“Very happy with the quality of the counter stools and the speed of the delivery. Would definitely recommend Barker and Stonehouse”

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Posted 4 years ago

“Everything with the delivery went as planned and we are very happy with our new bookcase!”

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Posted 4 years ago

“Great price, loads of communication and great delivery service. Oh, and great mattress too!”

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Posted 4 years ago

“Quick delivery & very happy with the quality & look of my cushion. Impressed. Would definitely recommend.”

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Posted 4 years ago

“I have several pieces of furniture from B&S and each is as beautifully made as the next. These last two pieces of bedroom furniture, were delivered 7 days after ordering, by two very helpful chaps, they were not over packaged and thank heavens they were ?fully built? and boy were they neatly crafted! Thank you for another impeccable experience.”

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Posted 4 years ago

“Very impressed with B&S. The quality of the furniture is high, customer services made it easy for me to add to my order and delivery was on time and very professional”

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Posted 4 years ago

“Absolutely love our statement piece of furniture from Barker and Stonehouse. Online ordering is easy and delivery times excellent. When the delivery arrived everything was very professional. We?ll definitely be shopping with them again.”

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Posted 4 years ago

“I ordered 6 New Frontier Beidermeier mango wood dining chairs during lockdown and was kept well informed by email. They were ready to collect in 2 weeks and were well packaged for protection. The chairs are really beautiful (way better than the photo) and very strong. A wonderful surprise was that each one came with a unique access code, to pinpoint where in Indonesia a replacement tree had been planted. I'm a extremely happy customer and can't recommend the company and these chairs highly enough.”

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Posted 4 years ago

“Beautiful leather dining chairs, brilliant quality, solid, well made And stylish, very happy customer! Delivered with care. Thanks!”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews