BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,323 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 29th March 2025

1166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item itself was fine. But it was described as a 4 pack, but only 1 figure was sent. Daughter was very disappointed as had spent all her pocket money believing she was getting '4x figures'.”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you for leaving a review. I'm sorry to hear that your item was not as expected. Please check your emails and get back to us as we would love to get this resolved for you promptly. Many thanks Londani

Posted 1 month ago

“Ordered 7 days before my sons birthday and toy never arrived, followed tracking which basically kept saying it is coming oh no it's not oh yes it is. Eventually it sa8d contact bargain max so I did they offered me an exchange or refund but there was no time for an exchange to arrive . So I opted for a refund to try and get next day delivery elsewhere. The only place I could find it was amazon for 7 pounds more expensive. So purchased it as desperate only to look at the seller and see that it was BARGAIN MAX. Not impressed at all.”

Helpful Report

Posted 2 months ago

Hello Karen, Thanks for leaving a review. We apologise that you found an issue with the initial delivery, and the courier was not able to deliver the product, however, I can see we handled this query for you and resolved this immediately. As for the price on Amazon, we appreciate your interest in finding the best deals on our website and other platforms, however we have offers and promotions that we run on a regular basis, so if an item was £7.00 cheaper 7 days ago, this promotion could have ended, and is now showing the original price. We apologise for any inconvenience caused. Kind Regards Dan

Posted 2 months ago

“Great products. Rubbish delivery time”

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Posted 3 months ago

Hi, thank you for your review. We're glad you love the products, and we apologize for the delivery delay. We’ll work on improving our shipping times for a better experience. Grace

Posted 3 months ago

“Sorry, but I ordered with guaranteed Xmas delivery..and my order didn't turn up til the 27th... The items ordered were for friends that were visiting me for Xmas...and have now returned to ITALY without gifts, meaning that I now have to pay extra postage etc to get them delivered in ITALY!! Very very disappointing...”

Helpful Report

Posted 3 months ago

Hello Gayle, Thank you for reaching out to us and providing your review. We sincerely apologize for the delay in the arrival of the presents, which did not reach you until December 27th. Unfortunately, we were unaware of the delay with Amazon until after the Christmas period. Please rest assured that we have escalated this issue to Amazon, and we deeply regret any inconvenience this may have caused. Kind regards, Dan

Posted 3 months ago

“Quite disappointed, this is my 4th time ordering from this site. First three orders turned up super fast however this time they have used yodel. I have been waiting since Monday for them to deliver. I now have to go to yodel to see if I can collect my daughter Xmas present. I have reached out to yourselves but no one has even contacted me back. Let’s just hope I can get this present tomorrow”

Helpful Report

Posted 4 months ago

Hi Zoe, thank you for your review, I am sorry to hear that you have not received your parcel, let us look into this and assist you the best way we can. Bonnie

Posted 4 months ago

“I should have had a delivery on friday 3rd December as they said it would be delivered between 11 and 2. This was a present for my granddaughter's birthday but did not receive it. On Monday after calling 3 different phone numbers I got a promise to say it will be delivered Tuesday and it was but too late for my granddaughter's birthday”

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Posted 4 months ago

Hi Sharon, thank you for your review, I am sorry to hear that your order arrived late and missed its purpose. Bonnie

Posted 4 months ago

Hi Sharon, thank you for your review, I am sorry to hear that your order arrived late and missed its purpose. Bonnie

Posted 4 months ago

“Some good bargains on this site however the Parcels that I ordered have still not arrived …. It said 2-4 days delivery I’ve been waiting since the 25th November and still not received nothing ….. so not really a great review from me”

Helpful Report

Posted 4 months ago

Hi Sophie, Thank you for your review, I can see that one of my colleagues is assisting you as we speak to investigate. Bonnie

Posted 4 months ago

“I am disappointed that the item in purchased came in a box that had been retaped and looked second hand. I have not opened it as it is a Christmas present. Shocking that it came this way. I would certainly of sent it back but due to work commitments I have not had time. Bargain max need to take a look at how they send items to customers”

Helpful Report

Posted 4 months ago

Hi Donna, thank you for your review, I am sorry that you have had such an experience with your order, please reach out to us at support@bargainmax.co.uk and we will be more than happy to assist you further.

Posted 4 months ago

“Bought an item and a Christmas present. Item was not sent in a box, just the product packaging and was left in the porch door. Kids came, saw present in full view. Surprise ruined.”

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Posted 5 months ago

“Purchased the Decotime twin markers but when I had taken them out to do a colour swatch some of the ink had dried up, couldnt return them as I had binned the packaging. To then see a week later that they had updated the boxes so I must of had old stock. Otherwise the markers are fab!”

Helpful Report

Posted 5 months ago

Hello Siobhan, Thank you for submitting your review. We reached out to you yesterday via email to request images of the product and are currently awaiting your response. Once we receive the images, we will be able to investigate the matter further. We are pleased to hear that you are satisfied with the pen set. Kind regards, Dan

Posted 5 months ago

“My parcel arrived damaged. It's still under warranty but when I went to order a replacement item it directed me to a payment method. I've emailed the customer service team but yet to receive a response”

Helpful Report

Posted 6 months ago

Good morning Rebecca, Thank you for taking the time to leave a review and I am very sorry to hear that your item arrived in this condition. I have just tried finding a message from yourself and unfortunately I was unable to do so. If you could please email some images showing the issue to support@bargainmax.co.uk and include your order number in the subject line we will then respond within 48 hours to resolve this for you. Once again I am sorry for any disappointment caused. Many thanks Dan

Posted 6 months ago

“It's very cheap looking and not a 2024 advent calendar which I didn't realise until it was delivered.”

Helpful Report

Posted 6 months ago

Hello Amy, Thanks for leaving a review. Please contact our customer service team on support@bargainmax.co.uk and attach your order number, and we will be more than happy to assist with your query regarding the calendar. Kind regards Dan

Posted 6 months ago

“I dont normally have a problem with this company but i have received a damaged item,not cheap and i am yet to hear back after two attempts at the contact us section on there website. Can anybody help me please? Thank you”

Helpful Report

Posted 7 months ago

Hi Nathan Thank you for taking the time to leave a review and I am sorry to hear that your item has arrived in a less than perfect condition. I have sent you an email requesting some pictures so we can assess the damage and offer a resolution. Once again I am sorry for any disappointment caused. Many thanks Bernard

Posted 7 months ago

“My delivery hasn’t come and I have been waiting for two days and I ordered second day delivery”

Helpful Report

Posted 1 year ago

Hi, Thanks for taking the time to leave a review, I'm sorry to hear you are still awaiting your order, please send over an email including your name and order number to support@bargainmax.co.uk so we can look into this for you. Many Thanks, The customer service team.

Posted 1 year ago

“I am still waiting for a reply email to many emails I’ve sent after receiving a parcel that has an item missing. I can see from other reviews that it’s more than likely because they choose evri/Hermes as their courier and they are the worst! I hope to receive a email back soon!”

Helpful Report

Posted 1 year ago

Hello Sophie, Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. Please can you make contact via support@bargainmax.co.uk and provide your order number in the subject line, and we will be happy to look into this for you. Many Thanks Dan - Bargain Max Customer Services

Posted 1 year ago

“I seriously hope Bargainmax takes a look at the courier it uses, as Evri puts me off ordering from yourselves. My parcels either turn up damaged or don't turn up at all.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review. I am really sorry to hear that you've had issues with your delivery, this is the last thing we would want for our customers. I would like to have a look into your particular issue a bit further to see what has happened and if we can resolve the issue for future orders. Would it be possible to send an email to support@bargainmax.co.uk with your order number as the subject line? Once you have done one of our team will look into this and get back to you. Many Thanks Bernard

Posted 1 year ago

“Not very big deals”

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Posted 1 year ago

“I brought an electric scooter for my granddaughter birthday in November and it broke within 2 months I have tried sending messages but had no reply and not happy with the item should last longer them 2months”

Helpful Report

Posted 1 year ago

“Not happy my daughter Barbie house hasn't come but got another's person gift for sumbody in Glasgow.so got loads of dolls and no house for them and cnt get thru to bargain max”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I can see a member of our customer service team has been in touch and has sent out a replacement to you. Thank you, Bargain Max

Posted 2 years ago

“After purchasing Xmas presents and receiving them boxed up with flimsy cellotape it appears one item was missing. Completed a form on the website and not had a response or refund. Very disappointed.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for your feedback, I do apologise you were missing an item from your order. I can see a member of our team has been in touch and a refund was issued for the missing item. Thank you, Bargain Max

Posted 2 years ago

BargainMax.co.uk is rated 4.6 based on 10,323 reviews