BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,256 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 22nd February 2025

1162

Anonymous

Anonymous // 01/01/2019

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“Amazing products! Fast efficient delivery, always updated on the orders, fantastic prices too!”

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Posted 1 year ago

“Great quality products, great prices too! We had ours delivered within days after ordering. My kids will be very happy to open these on christmas day. Absolutley love BargainMax and will continue to shop here. Thanks guys!”

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Posted 1 year ago

“Quick & easy to order.from this company”

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Posted 1 year ago

“Didn't get my order and got a email about getting a replacement or refund asked for a refund and haven't received enything for 2 days after asking for a refund”

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Posted 1 year ago

HI Graeme Thank you for taking the time to leave a review and I am sorry about the time it has taken to resolve your issue. I have just sent a reply to your email which should resolve the issue. Just to let you know for future we do only work Monday to Friday 9-5, so if you send an email outside of these times it will take a little longer to get a response. I have fed this back to our website team though to see if we can make this clearer. Once again, I apologise for any inconvenience caused. Many thanks BargainMax

Posted 1 year ago

“Ordered 2 weeks ago and have only received 1 out of the 2 parcels even though I ordered them all together. Receiving emails to say the parcels can’t be delivered without making contact with me. Made contact several times and no response. Joke of a company, won’t be ordering from here again.”

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Posted 1 year ago

Hello Nicole, Thanks for leaving a review. Please contact Bargain Max via support@bargainmax.co.uk and attach your order number and we will be happy to look into this for you. Kind Regards Dan

Posted 1 year ago

“Fantastic price on my nerf guns, speedy free delivery. Spot on service from beginning to end”

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Posted 1 year ago

“I was concerned about my order after reading the negative reviews. However I was happy when I received all items on next day delivery. Thank you 😊”

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Posted 1 year ago

“There was an issue with the delivery of my items, this was quickly rectified and bargin max were only to happy to help. Highly recommend and will definitely shop here again. Thank you.”

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Posted 1 year ago

“My delivery hasn’t come and I have been waiting for two days and I ordered second day delivery”

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Posted 1 year ago

Hi, Thanks for taking the time to leave a review, I'm sorry to hear you are still awaiting your order, please send over an email including your name and order number to support@bargainmax.co.uk so we can look into this for you. Many Thanks, The customer service team.

Posted 1 year ago

“Love this company never heard of it until a month ago- ordered lots of toys and items for my sons and I would highly recommend quality fast delievery. Toys on here you won’t see any where else absolutely love it thankyou bargain max”

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Posted 1 year ago

“Absolutely appalling company. No customer service whatsoever and a phone line that no one answers! Ordered a Paw Patrol Laptop as a birthday gift (order 855869T) but got a Fisher Price Rock a Stack! Reported straight away, sent a photo of wrong item and I am still waiting! Do not waste your money with this company, pay a little more from an established well known company and get the service that you would expect.”

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Posted 1 year ago

Hi, Thanks for taking the time to leave a review, we do apologise you have received the incorrect order, if you could send over an email including your name, order number and photo of the item received to support@bargainmax.co.uk one of our team members will pick this up and resolve this for you. Alternatively, our phone lines are open 9am-5pm Monday - Friday Many Thanks, The customer service team.

Posted 1 year ago

“I made a oder on 23rd of October got a email saying it had been despatched on the 24th Oct tracked my package and all it says is label printed it is now 31st October I have had no reply from the email I sent in regards to my item not coming first time I have baught of this site not a very happy customer”

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Posted 1 year ago

Hi, Thanks for taking the time to leave a review, Im sorry to hear you are still awaiting your order, please send over an email including your name and order number to support@bargainmax.co.uk so we can look into this for you. Many Thanks, The customer service team.

Posted 1 year ago

“Ordered several times from this site and each time I received exactly what I asked for. Have just ordered again for Xmas presents. Good quick delivery and no problems.”

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Posted 1 year ago

“Delivery yet again told on the front page free delivery when you spend over £9.99 any were uk mainland only to be hit with a £3.99 p&p charge at checkout”

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Posted 1 year ago

Good morning Roy Thank you for taking the time to leave a review and I am sorry for the confusion over the delivery charge. Our delivery is free for orders over £9.99 to the UK mainland, however, some more rural postcodes are excluded from this. The full list of excluded postcodes can be found by visiting https://www.bargainmax.co.uk/delivery and clicking the word here to download a PDF. The reason we can't offer free delivery to some areas is our couriers do charge us extra for these rural deliveries. I can assure you that this is not something we make a profit on and is passed on to customers in these areas only because the courier passes the charge on to ourselves. I am really sorry if the website wasn't clear about this beforehand and have fed this back to our website team to see if they can make this clearer for future. Many thanks BargainMax Support Team

Posted 1 year ago

“My parcel was dropped off at 12.58 today no one knocked just left behind bin noticed email at 17.50 as I been decorating all day went out and parcels gone been stolen I would like a refund and you sort out amazon the employee didn't even attemp to knock I would like refund to card used.”

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Posted 1 year ago

Hi, Thanks for taking the time to leave a review, We are sorry to hear your order hasn't been received, please send over an email including your name and order number to support@bargainmax.co.uk so we can open an investigation and get this resolved for you. I do apologise for the inconvenience caused. Many Thanks, The customer service team.

Posted 1 year ago

“I ordered the Dark Blue and Red Paw Patrol My First Trike for my grandson, delivery was very quick but the Light Blue and Yellow Trike was delivered, I contacted Bargain Max via their advised route and eventually having sent the incorrect item back a new delivery was arranged for the correctly ordered item, sadly the next delivery arrived and was again wrong and the light blue and yellow trike was supplied, this despite the website showing the trike I ordered was in stock, I have again tried to contact Bargain Max via their preferred route and after 3 emails I am still waiting for response,”

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Posted 1 year ago

Hi Steve, Thanks for taking the time to leave a review, I do apologise for the trouble caused by this item, As discussed via telephone unfortunately there was a slight listing error sent by the supplier and we only currently have the new version of this item in stock, I am still awaiting your reply if you wish to keep or send this item back, If you could update me, I will get this resolved straight away for you. Many Thanks, Rebecca.

Posted 1 year ago

“Excellent service so happy with my delivery thanks 😊”

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Posted 1 year ago

“I ordered some birthday presants for my daughter when my items were delivered one item was missing I informed customer service straight away it has now been a week and I still haven't had a response there customer service is appalling and now my daughter doesn't have one of the presants she asked for due to there neglegance”

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Posted 1 year ago

Hi Zoe Thank you for taking the time to leave a review. I can see my colleague Rebecca has now been in touch and managed to resolve the issue, I am sorry it took a little longer than it would normally. If there is still anything you need though please do not hesitate to get back in touch. Many thanks Bernard

Posted 1 year ago

“Brilliant service, this year and last year, delivery came quick, very happy”

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Posted 1 year ago

“Brillant toys cheap prices that you can’t find nowhere else my boy loves his grave digger remote control monster truck”

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Posted 1 year ago

BargainMax.co.uk is rated 4.6 based on 10,256 reviews