BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,203 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 25th January 2025

1158

Anonymous

Anonymous // 01/01/2019

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“Great prices and delivery”

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Posted 1 month ago

“Good quality toys great prices”

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Posted 1 month ago

“Prompt delivery and item much larger than expected! Value for money.”

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Posted 1 month ago

“Excellent service fast delivery would recommend”

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Posted 1 month ago

“Never used this company before and found them on a Google search of something I was looking for. Item was cheaper here than anywhere else. Was abit sceptical but quick search of reviews and all look ok. Super prompt delivery, item was perfect and exactly as described. Will definitely be using them again. Thanks”

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Posted 1 month ago

“Prompt delivery and fantastic prices”

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Posted 1 month ago

“Really quick delivery, item arrived in perfect condition. Not used yet as it was for Xmas but great service all round.”

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Posted 1 month ago

“The item was packaged nicely and delivered at a reasonable time, however it’s not the english version, probably Vietnamese or some other south East Asian version, so all the instructions and information were all not in English. Luckily we had the hexagon version purchased from Amazon which was the English version and had instructions in English so we used the same rules to play this game as well. Otherwise it would have been returned as we would not have been able to play the game.”

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Posted 1 month ago

Hi Sinthunja, Thank you for your feedback. We apologize for the confusion with the instructions and understand how frustrating that must have been. We'll work on ensuring clearer product details in the future. We're glad you were still able to enjoy the game, and we appreciate your understanding. Grace

Posted 1 month ago

“Thanks again Bargain Max for great products, great service and great prices”

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Posted 1 month ago

“Order placed 2 weeks ago and still not recieved and no communication back even though it says it takes 1-2 working days for a response it is now over that period and still had no reply. Not happy so far and not confident my order will come before Christmas as the tracking is also blank! Rather disappointing as these are Christmas presents for my kids!”

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Posted 1 month ago

Hi Allison, Thank you for your feedback. We're truly sorry for the delay and the lack of communication you have experienced. We understand how important your order is, especially with Christmas approaching. I have contacted you via e-mail and we will prioritize resolving this issue and get your order to you as soon as possible. Grace

Posted 1 month ago

“Great delivery and very well priced toys. I would recommend and would definitely buy from BargainMax again.”

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Posted 1 month ago

“Delivery was quick but the condition of the parcels was poor. Someone had been into the box, opened a couple and then tried to reseal the box again. Offered a refund of 25 percent due ti damage but then refunded less.”

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Posted 1 month ago

Hi, thank you for your feedback. We apologize for the condition your parcel arrived in and the confusion with your refund. This is not the experience we aim to provide. Please contact us directly with your order details, and we will ensure this is resolved to your satisfaction. Grace

Posted 1 month ago

“Easy website to navigate, plenty of choice and my desired item was in stock.”

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Posted 1 month ago

“Parcel never arrived customer service was shocking”

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Posted 1 month ago

Hi, thank you for the feedback. We're sorry to hear about the issues with your parcel and the customer service you experienced. This is not the standard we strive for. Please contact us directly with your order details, and we will do everything we can to resolve this for you. Grace

Posted 1 month ago

“There was missing items in my order when I received it. I contacted them via email and they requested I send pictures of the box it was delivered in and the instructions to show what was missing. I did this and I have had no response. It’s been over a week..!”

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Posted 1 month ago

Hi Michelle, Thank you for the feedback. We're sorry to hear about the missing items in your order and the lack of response. This is not the service we aim to provide. Please reach out to us again with your order details, and we will prioritize resolving this issue as soon as possible." Grace

Posted 1 month ago

“Good products fast delivery”

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Posted 1 month ago

“So disappointed. Parcel still hasn’t arrived and have tried contacting the company. After one reply to understand my frustrations and ask what I would like a refund, I then haven’t heard anything again! And I still haven’t received any of my items. Won’t be using again”

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Posted 1 month ago

Hi Victoria, Thank you for your review. We're truly sorry for the delay and the lack of communication you've experienced. This is not the level of service we aim to provide. Please contact us directly with your order details, and we will prioritize resolving this issue for you as quickly as possible. Grace

Posted 1 month ago

“Very poor mix up on address labeling no one checked. The carrier sent it to 14 different depots 14!!. They drove past my address on 3rd day not second could only talk to robots . They then sent it back. Contacted sensory education who did nothing Dispte it being there chosen carrier ignoring 2 phone calls from me both times leaving messages on answer. This toy was for my one year old granddaughter. Shocking absolutely never spend anymore money to your faceless soulless business. Mr Newcombe retired”

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Posted 1 month ago

Hi Derek, thank you for your review. We sincerely apologize for the frustration you've experienced with your order. We understand how disappointing this must have been, especially as it was for your granddaughter. Please know that this is not the experience we aim to provide, and we deeply regret the issues with the delivery. We would appreciate the opportunity to make this right. Kindly reach out to us directly, and we'll do our best to resolve this situation. Grace

Posted 1 month ago

“I never received my parcel still waiting on it”

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Posted 1 month ago

Hi, We're sorry to hear that you have not received your parcel yet. Please contact us with your order details and we'll look into this right away to help resolve the issue. Grace

Posted 1 month ago

“Disappointed never got my order. It was my childs main present for Xmas.”

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Posted 1 month ago

Hi Denise We're sorry to hear that your order did not arrive as expected, especially with it being an important gift. Please check your communication with us as this has been resolved for you. Grace

Posted 1 month ago

BargainMax.co.uk is rated 4.6 based on 10,203 reviews