BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton, Manchester
Rating: 4.59

4.6 Rating 10,149 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 5 star review on 1st January 2025

1156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“21 days ago I placed an order. I Still haven't received my items I took into consideration the delays in postage however I did expect the items i ordered in November to arrive before Christmas. I'm getting nowhere with emails. The items have since disappeared from the website so they can't be replaced and without a refund I can't actually rebuy them. I'm absolutely gutted as they're the items off my daughters letter to santa.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I do apologise that you have not received the entirety of your order. I can see my colleague has been in touch and has issued a refund to you for the items. I do apologise again for this and for our delay in response. Thank you, Bargain Max

Posted 2 years ago

“Ordered 4 items on 20th November, received 1 item and am still waiting for the other 3, xmas is a week tomorrow and I need to take presents to grandchildren next week, not happy at all with the service.”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for getting in touch, I do apologise there has been an issue in receiving your order. I can see my colleague has been in touch and has processed a refund to you for the missing items. Thank you, Bargain Max

Posted 2 years ago

“Still waiting on a parcel that was dispatched the 6th December, tried contacting customer services several times and no one is getting back to me.”

Helpful Report

Posted 2 years ago

Hi Erin, Thank you for your feedback, I do apologise for the issues with your order. I can see one of my colleagues has now contacted you and the refund you requested has been processed. Thank you, Bargain Max

Posted 2 years ago

“Bargainmax toys are any parents dream site for toys and nursery items the choices prices and delivery are amazing have top of the range goods so before you go elsewhere have a peak you will not be disappointed”

Helpful Report

Posted 2 years ago

“If I could leave a zero star review I would , placed order 4th of December and waited to over a week to be told one of my items was out of stock . To them wait nearly another week to be told it looks like my other item is lost . How can I order he lost of it never left you ? No tracking was provided . I was told I’d receive a refund three days ago which I’m yet to receive .”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I do apologise you have had issues receiving your order. I can see my colleague has been in touch and a refund has been processed for you. This should now be showing in your original payment method. If you have any more issues please get back in touch. Thank you, Bargain Max

Posted 2 years ago

“I never ever write reviews but I wanted to for this site because they've honestly saved christmas and my sons birthday (10 days before) this year, we've struggled this year due to family issues so my son really deserves the world this time and without this site I couldn't have got even half of the things my son has asked for, let alone on time but it's always cheaper they always have what he's asked for or the closest thing to it and it always arrives so quickly. Best site out there if you have kids!”

Helpful Report

Posted 2 years ago

“I have used this company before and never had any issues. However I now have 2 orders in the EVRI/Hermes parcel system one since 4/12 and the other since 21/11. The tracking has not updated. I have raised complaints via PayPal after no response from Bargain Max so hopefully I will get a refund at some point. Bargain Max please stop using this poor delivery company called Evri they are severely letting your business down- read you other reviews of late.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. I do apologise that you have had an issue receiving your order. A member of our team has now reached out to you to get this matter resolved for you. Thank you, Bargain Max

Posted 2 years ago

“Placed order and only 1 shipment arrived: spent a week chasing it to be told it’s lost. Then told order would be dispatched that day and here within 72 hours. I am still awaiting confirmation and tracking numbers for them. No phone number to speak to a person just email with slow response. This was ordered in November to ensure Christmas delivery.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I do apologise for the issues you have had. I can see a replacement was sent out to you and received. If you have any more questions please get back in touch, Thank you, Bargain Max

Posted 2 years ago

“No show on item ordered on 22.11.22 Emailed numerous times and taken my money. Had no reply”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I am sorry you have experienced issues with receiving your parcel. I can see a member of our team has been in touch and a refund has been issued to you. If you have any more questions please get back in touch.

Posted 2 years ago

“The telephone number does not work, ignoring emails. No dispatch after seven days, let alone delivery.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for your feedback, we apologise you have experienced issues with your package and apologies for the delay in our response. I can see that this was refunded and a member of our team has been in contact with you. If you have any more questions please get back in touch.

Posted 2 years ago

“Worst service no phone number no email response!! I had a order in November and it’s still showing as dispatched!!! And we’re in December now never ordering from this site again I lost over 100£ disgusting!”

Helpful Report

Posted 2 years ago

Hi Brigita, Thank you for your feedback, we apologise you have experienced a delay in response, I can see that this was refunded and a member of our team has been in contact with you. Please if you have any more questions please get back in touch.

Posted 2 years ago

“Tried to place an order last night it took the payment x2 and the order didn’t go through can not get hold of the company im extremely upset as this was my daughters main present for Xmas that I have saved up for n now I have been scammed out of £100”

Helpful Report

Posted 2 years ago

“4 items were missing from my order, poor communication, ordered a month ago!”

Helpful Report

Posted 2 years ago

“Dreadful - Order marked as shipped but no tracking details Quoted 4-6 days from order to delivery - now 15 days since order placed No Reply from Phone Number No reply to email sent via their web site Avoid - Companies should not be in business if they treat customers like this”

Helpful Report

Posted 2 years ago

“My parcel has been delayed since Friday with no means to contact yourself I am not impressed seen as I placed order beginning of December”

Helpful Report

Posted 2 years ago

“My order only had 2 items instead of 3 that was purchased and paid for. Have now sent a second message as had no response to first message even though 3 working days have passed. Dispatch note stated 3 items being delivered in one package only 2 were in the box. These are Christmas gifts for my grandsons I cannot give to two of them and not the third. Very disappointed and stressed as Christmas is very near.”

Helpful Report

Posted 2 years ago

“Great site always use for birthday and Xmas presents, quick delivery and often cheaper with extra discounts”

Helpful Report

Posted 2 years ago

“i have not received 3 of the items I ordered no reply to contact via their website in over a week the phone number on their website doesn't work Rubbish customer service”

Helpful Report

Posted 2 years ago

“Worst company, no customer services. They don't reply to their emails and their phone line is a hoax it doesn't work. Paid and never got my order. An absolute scam”

Helpful Report

Posted 2 years ago

“No contact number No response via email Placed order 1st December Money been taken from account and nothing back. Avoid at all costs”

Helpful Report

Posted 2 years ago

BargainMax.co.uk is rated 4.6 based on 10,149 reviews