BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,323 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 29th March 2025

1166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Payed for next day delivery yet my order could take another 48 hours so what did I pay extra for ?? Just hoping my items are what I expect after reading some of these reviews 🤦🏽‍♀️”

Helpful Report

Posted 1 year ago

Hi Sam Thanks for taking the time to leave a review, I am very sorry your order has not been received as yet. If you could send an email over to support@bargainmax.co.uk and put your order number in the subject line one of the team will pick this up and resolve this for you. Many thanks The Customer Service Team.

Posted 1 year ago

“I've spent £2.50 the other day, I've no confirmation or anything it's his birthday on the 15th which is this Friday, please don't ruin his 3rd birthday, it said 2-3 days delivery, I've had nothing ,I'm so.worried thank you”

Helpful Report

Posted 1 year ago

Hi Emma Thank you for taking the time to leave us a review. I understand how worrying it can be waiting to receive gifts for others. I have had a look and can see the delivery is due out today. I have also sent you an email with all the tracking information so you can keep up to date with your delivery. I hope this helps but if you need anything else please do not hesitate to get in touch. Many thanks Bernard

Posted 1 year ago

“I have been trying to contact this company from Monday 4th September 2023, no one is getting back to me either from emails or calls!! They sent me one of my parcels and still 8/9 items missing!!”

Helpful Report

Posted 1 year ago

Hi Susanne Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. I can see my colleague Daniel has since responded to your last email. If you could reply to him if the information he has given is incorrect that would be fantastic. We can then look to get this resolved for you. Many thanks Bernard

Posted 1 year ago

“Ordered from here with laybuy now laybuy has taken 2,payment’s still can’t see my order as they said something wrong with my email , then got a reply to say my order would be despatched still waiting !!!!!”

Helpful Report

Posted 1 year ago

Hi Julie Thank you for taking the time to leave a review and I am very sorry to hear about the issues you have had. I have just sent you an email. This should clear everything up but if you need anything else please do not hesitate to get back in touch. Many thanks Bernard

Posted 1 year ago

“WHO WRITES THESE REVIEWS????? ABSOULUTE RUBBISH CUSTOMER SERVICE THEY STILL OWE ME MONEY SAYING THEY HAVE NOT RECEIVED MY RETURN PROOF OF POSTAGE SENT I FOR ONE WILL NOT BE USING THEM AGAIN IT IS NOW IN THE HANDS OF MY SOLICITOR”

Helpful Report

Posted 1 year ago

Good morning Kathleen Thank you for taking the time to leave a review and I am sorry to see the issues you are having. I have now sent another message to you to try and resolve this, please do reply to that message so we can resolve this. Many thanks Bernard

Posted 1 year ago

“Dont buy Lego from these as they dont box the items and stick the labels on the actual items.THEY ALSO USE EVRI to deliver by far the worst delivery company in the world.The only positive was I was offered refund (But I had to send in pictures first)”

Helpful Report

Posted 1 year ago

Good morning David Thank you for taking the time to leave a review. I am sorry that the items didn't arrive in a condition you were happy with and we have provided our warehouse team this feedback to try and improve the customer journey. I am glad though that in the end we managed to resolve this in a way you were happy with. Many thanks Bernard

Posted 1 year ago

“Ordered a sandpit from here emailed to say the item is faulty. I did get a response asking for photos which I sent straight away and had no response since. I have sent numerous emails since and still getting no reply from them disgusting if you ask me when I paid for an item that's faulty and getting no reply off them”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave your review and I am very sorry to hear about the issues you have had. This doesn't sound like the level of service we would expect our customers to receive. I have now sent a reply to your latest email, which should resolve the issue. Many thanks

Posted 1 year ago

“I received lol playhouse last Thursday which arrived badly damaged. So disappointed as it was main present for my daughters birthday. I have sent numerous emails,filled out online form and sent messages on facebook and been blanked on all platforms. I finally received an email ok tuesday from someone called Rebecca saying could have replacement or refund . I opted for replacement but still not heard a thing back . I now have a very upset 5 year old and the house sat in box in hallway doing nothing . I paid £109.99 for this so as you can imagine I want this sorting promptly! Please can someone reply to my emails my order number is 2000907873.”

Helpful Report

Posted 1 year ago

“Have emailed u bout missing order but still no response from u ,it now b 17days and still nothing.EVRI is the delivery company but that r rubbish and not want to know they say have to go through u???item was a Barbie advent calendar £14.99 ordered on 31/07/2023.Order number 2000904232……..tracking number HOODGA0010488322.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review and I am really sorry to hear about the issues you've had with your order. I have now sent a response to your email but if you have anything else we can help you with please do not hesitate to ask. Many thanks Bernard

Posted 1 year ago

“Tried to contact online for support as Amazon put on my tracking information they sent it back to buyer as it was damaged in shipment. Received an email back to say I have received it but I havnt and my son is now without his birthday presents after spending nearly £100.”

Helpful Report

Posted 1 year ago

Good morning Jessica Thank you for taking the time to get in touch. I am very sorry about the issues you've had with your order. I have now responded to your last email, which should offer a full resolution to the issues you've experienced. Many thanks Bernard

Posted 1 year ago

“Parcel missing cant get in touch with anyone says 1 working day? why need it sorting now not tomorrow. the carrier is useless evri wont help at all just give me a refund to much hassle”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review and I am sorry to hear about the issues you've had. If you could emai pur team on support@bargainmax.co.uk and put your order number as the subject line one of our team would be happy to pick this up and look into it for you. Many thanks Bernard

Posted 1 year ago

“Communication totally unprofessional.. placed an order for a confirmation email, 4 days later still no tracking order email and no communication yet delivered was meant to be 2-4 days… still no idea what’s happening as no response from company, won’t be using them again”

Helpful Report

Posted 1 year ago

HI, thank you for taking the time to leave a review. I am really sorry to hear about the issues you've had with the lack of communication. This is not the journey our customers generally experience or that we would like our customers to experience. Would it be possible for you to email us on support@bargainmax.co.uk with your order number in the subject line and then one of our dedicated team will pick this up and look into it further for you. Thanks, Bernard

Posted 1 year ago

“Ordered an item and have not received the item”

Helpful Report

Posted 1 year ago

“STAY CLEAR of this company. They don't answer any emails and they certainly don't answer any of their own cancellation forms. 2 days of sending several emails and forms to cancel,, no reply,, (item still not despatched) Day 3.... item despatched!!! Do yourself a favour and STEER CLEAR of this company!!”

Helpful Report

Posted 1 year ago

“Discriminate who they give free delivery to. I live near Aberdeen and am being charged £3.99 as the class this as rural! I had an £80 basket.”

Helpful Report

Posted 1 year ago

“If I could give no stars I would! I ordered an item and paid next day delivery which five days later the item still hasn’t been received. The lack of communication from this company is zero as they fail to answer emails. Beware before you order.”

Helpful Report

Posted 1 year ago

“Ordered my child a bike and toy didn’t turn up so emailed to ask and was told evri have dumped it over my back gate however it is not there and this company are refusing to pay me back or send new item . Probably just a bad experience for me but I wouldn’t risk your items going missing and not getting a refund !!”

Helpful Report

Posted 1 year ago

“They said my parcel was delivered but I never received my daughter Harry Potter Lego. They have refused me a refund.”

Helpful Report

Posted 1 year ago

“Wouldn’t recommend. Ordered a slide on 30/4/23 and stil haven’t received it. Been emailing and not even had a response. This was my daughter birthday present for her birthday this Friday.”

Helpful Report

Posted 1 year ago

“Ordered an item 2 weeks ago, it’s never arrived! Trying to speak to customer service is an absolute joke- they promised a call back a week ago and I’ve heard nothing. The order was for my sons birthday in 2 days time and it’s clearly not going to arrive in time … thanks for spoiling his 2nd birthday”

Helpful Report

Posted 1 year ago

BargainMax.co.uk is rated 4.6 based on 10,323 reviews