BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton, Manchester
Rating: 4.59

4.6 Rating 10,148 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 5 star review on 1st January 2025

1156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dont buy Lego from these as they dont box the items and stick the labels on the actual items.THEY ALSO USE EVRI to deliver by far the worst delivery company in the world.The only positive was I was offered refund (But I had to send in pictures first)”

Helpful Report

Posted 1 year ago

Good morning David Thank you for taking the time to leave a review. I am sorry that the items didn't arrive in a condition you were happy with and we have provided our warehouse team this feedback to try and improve the customer journey. I am glad though that in the end we managed to resolve this in a way you were happy with. Many thanks Bernard

Posted 1 year ago

“Ordered a sandpit from here emailed to say the item is faulty. I did get a response asking for photos which I sent straight away and had no response since. I have sent numerous emails since and still getting no reply from them disgusting if you ask me when I paid for an item that's faulty and getting no reply off them”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave your review and I am very sorry to hear about the issues you have had. This doesn't sound like the level of service we would expect our customers to receive. I have now sent a reply to your latest email, which should resolve the issue. Many thanks

Posted 1 year ago

“Absolutely brilliant service, I’m so impressed and pleased I ordered from BargainMax.co.uk. I placed my order on Thursday 17/8/23 and received it Friday 18/8/23. Thank you so much BargainMax, keep up the good work and service. One very happy customer 😄👍.”

Helpful Report

Posted 1 year ago

“I received lol playhouse last Thursday which arrived badly damaged. So disappointed as it was main present for my daughters birthday. I have sent numerous emails,filled out online form and sent messages on facebook and been blanked on all platforms. I finally received an email ok tuesday from someone called Rebecca saying could have replacement or refund . I opted for replacement but still not heard a thing back . I now have a very upset 5 year old and the house sat in box in hallway doing nothing . I paid £109.99 for this so as you can imagine I want this sorting promptly! Please can someone reply to my emails my order number is 2000907873.”

Helpful Report

Posted 1 year ago

“Have emailed u bout missing order but still no response from u ,it now b 17days and still nothing.EVRI is the delivery company but that r rubbish and not want to know they say have to go through u???item was a Barbie advent calendar £14.99 ordered on 31/07/2023.Order number 2000904232……..tracking number HOODGA0010488322.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review and I am really sorry to hear about the issues you've had with your order. I have now sent a response to your email but if you have anything else we can help you with please do not hesitate to ask. Many thanks Bernard

Posted 1 year ago

“Tried to contact online for support as Amazon put on my tracking information they sent it back to buyer as it was damaged in shipment. Received an email back to say I have received it but I havnt and my son is now without his birthday presents after spending nearly £100.”

Helpful Report

Posted 1 year ago

Good morning Jessica Thank you for taking the time to get in touch. I am very sorry about the issues you've had with your order. I have now responded to your last email, which should offer a full resolution to the issues you've experienced. Many thanks Bernard

Posted 1 year ago

“Parcel missing cant get in touch with anyone says 1 working day? why need it sorting now not tomorrow. the carrier is useless evri wont help at all just give me a refund to much hassle”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review and I am sorry to hear about the issues you've had. If you could emai pur team on support@bargainmax.co.uk and put your order number as the subject line one of our team would be happy to pick this up and look into it for you. Many thanks Bernard

Posted 1 year ago

“I seriously hope Bargainmax takes a look at the courier it uses, as Evri puts me off ordering from yourselves. My parcels either turn up damaged or don't turn up at all.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to leave a review. I am really sorry to hear that you've had issues with your delivery, this is the last thing we would want for our customers. I would like to have a look into your particular issue a bit further to see what has happened and if we can resolve the issue for future orders. Would it be possible to send an email to support@bargainmax.co.uk with your order number as the subject line? Once you have done one of our team will look into this and get back to you. Many Thanks Bernard

Posted 1 year ago

“Brilliant customer service my parcel arrived damaged (Evri) 2 items missing. Received a refund the next day!! Thank you all other items amazing!! Xx”

Helpful Report

Posted 1 year ago

“Great service and quick delivery, let alone the great prices as well! No complaints all toys arrived as should be in good condition and good packaging”

Helpful Report

Posted 1 year ago

“Communication totally unprofessional.. placed an order for a confirmation email, 4 days later still no tracking order email and no communication yet delivered was meant to be 2-4 days… still no idea what’s happening as no response from company, won’t be using them again”

Helpful Report

Posted 1 year ago

HI, thank you for taking the time to leave a review. I am really sorry to hear about the issues you've had with the lack of communication. This is not the journey our customers generally experience or that we would like our customers to experience. Would it be possible for you to email us on support@bargainmax.co.uk with your order number in the subject line and then one of our dedicated team will pick this up and look into it further for you. Thanks, Bernard

Posted 1 year ago

“Ordered an item and have not received the item”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“STAY CLEAR of this company. They don't answer any emails and they certainly don't answer any of their own cancellation forms. 2 days of sending several emails and forms to cancel,, no reply,, (item still not despatched) Day 3.... item despatched!!! Do yourself a favour and STEER CLEAR of this company!!”

Helpful Report

Posted 1 year ago

“Not very big deals”

Helpful Report

Posted 1 year ago

“Order batman puzzle track and car. Not true to size of picture. Very disappointing”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review and I am sorry to hear about your disappointment, Please can you contact support@bargainmax.co.uk and please send some pictures to us, and we can hopefully resolve this for you. Kind regards Dan - Bargain Max Customer Services

Posted 1 year ago

“Discriminate who they give free delivery to. I live near Aberdeen and am being charged £3.99 as the class this as rural! I had an £80 basket.”

Helpful Report

Posted 1 year ago

“If I could give no stars I would! I ordered an item and paid next day delivery which five days later the item still hasn’t been received. The lack of communication from this company is zero as they fail to answer emails. Beware before you order.”

Helpful Report

Posted 1 year ago

“i have ordered several toys for my granddaughter and have always received the items in perfect condition and quick delivery, Price point it really good, would definitely recommend”

Helpful Report

Posted 1 year ago

“Not a fault with the products but more with who they use as a courier. Box arrived destroyed and showed my daughter the presents for her birthday.”

Helpful Report

Posted 1 year ago

BargainMax.co.uk is rated 4.6 based on 10,148 reviews