BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,323 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 29th March 2025

1166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bargain max is good.. however delivery is shocking! 1 parcel left out in the hail and rain and another large parcel left in from of a car on open parking outside our house, whilst no one was home!!!”

Helpful Report

Posted 6 months ago

Hello Hannah, Thanks for leaving us a review. I'm sorry you have received the parcels whilst not home and they have resulted in becoming wet, please contact us via support@bargainmax.co.uk with the order number and please provide images of the items inside the parcel. Kind Regards Dan

Posted 6 months ago

“I’ve not received these items yet so unable to leave a review - postage has taken longer than started.”

Helpful Report

Posted 6 months ago

Hello Sarah, Thanks for leaving feedback, We can see your order was delivered to you on the 27th Sep 2024 and was delivered via Yodel, and the parcel was left in your safe place as requested. Kind Regards Dan

Posted 6 months ago

“This is a lot smaller than expected”

Helpful Report

Posted 6 months ago

Hello Diane, Thanks for leaving a review. I'm sorry you feel the item is smaller than you first anticipated, we will be sure to pass all feedback to the manufacturer on your behalf, alternatively, you can contact our customer service team on support@bargainmax.co.uk if you wish to return the item? Kind Regards Dan

Posted 6 months ago

“Still haven't received my item so hard to say”

Helpful Report

Posted 7 months ago

Hi Chloe, Thanks for leaving a review and I am sorry you have not received your order. I can see there has been a delay with the order number that ends in 913 and we have contacted the account holder directly via email to try and resolve this matter today, we look forward to there response on this matter. Kind Regards Dan

Posted 7 months ago

“Order batman puzzle track and car. Not true to size of picture. Very disappointing”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave a review and I am sorry to hear about your disappointment, Please can you contact support@bargainmax.co.uk and please send some pictures to us, and we can hopefully resolve this for you. Kind regards Dan - Bargain Max Customer Services

Posted 1 year ago

“3 of my packages have been despatched. The 4th I’ve still had no update on. Tried contacting on various platforms. Evri is used to deliver so don’t suppose I’m going to get any of my little girls Christmas now, especially when one package hasn’t even been packed or despatched yet”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review, I do apologise for this, I can see a member of our customer care team was in touch and you were refunded for the missing parcels that were later delivered to you late and this matter has now been resolved. Thank you, Bargain Max

Posted 2 years ago

“Happy with the items but not happy about how a box with a £60 item wasn't sealed at all! No tape has even been put on the box so was wide open when I received it! Could easily have been stolen or damaged!”

Helpful Report

Posted 2 years ago

Hi Lisa, Thank you for your review, We do apologise for this and we are looking into how we can better package our items to ensure orders are received in good condition. Thank you, Bargain Max

Posted 2 years ago

“Received email acknowledging a return of goods, when goods were never delivered in the first place! Not sure about the company yet!”

Helpful Report

Posted 2 years ago

Hi , Thank you for your review, we do apologise for this. We will pass this feedback onto our courier. I can see a member of our customer care team has been in touch and you agreed upon a refund which was issued to you and the matter has been resolved. Thank you, Bargain Max

Posted 2 years ago

“Found item required ordered it but couldn't put in discount code!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. I do apologise you were unable to find where to enter your discount code. We have updated our site in hopes it will be more accessible and easier to navigate our new site! Thank you, Bargain Max

Posted 2 years ago

“You used Evrie to deliver my products. Box was open both ends and toys are missing”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. I do apologise for this. We have made improvements as to how we package orders to avoid these issues in the future! I can see a member of our customer care team processed a replacement to you for the missing item and the issue has been resolved. Thank you, Bargain Max

Posted 2 years ago

“Ordered on the 12th September. Had 3 separate shipments received 2 but still waiting on 1 & no update has been made for the last week. Still says dispatched so not sure if I've been ripped off. Not happy.”

Helpful Report

Posted 2 years ago

Hi Lauren, Thank you for your feedback, A member of our customer care team has reached out to resolve this for you as we were unable to find any communication regarding this order Thank you, Bargain Max

Posted 2 years ago

“I tried to put an order through and it said payment declined so I checked my bank and they’ve taken the money but not had no email to say it’s been ordered or anything”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. We do apologise for this. If you do not receive an email from us confirming your order this means your order has been unsuccessful and the money is being withheld by your bank not ourselves and the money will be released automatically in 5-7 days. Thank you, Bargain Max

Posted 2 years ago

“I haven’t opened them yet as it’s for my daughters birthday in October but when they got delivered all the boxes was crushed etc the table was open”

Helpful Report

Posted 2 years ago

Hi Gemma, Thank you for your feedback, I do apologise for this and we will pass this feedback onto our warehouse and the courier to see how we can better improve our deliveries. Thank you, Bargain Max

Posted 2 years ago

“The product arrived, the external box was literally hanging off the product box. Both ends were open !!”

Helpful Report

Posted 2 years ago

Hi Katie, Thank you for your review. I do apologise for this. We are acting on this and are implementing ways in which we can better package our orders to ensure they are sturdier for transit. Thank you, Bargain Max

Posted 2 years ago

“Delivery was late expected it on the Tuesday for my grandsons birthday it came 2-3 days late! inflatable slide went down after 1 day! Disappointed with item and delivery”

Helpful Report

Posted 2 years ago

Hi Jackie, Thank you for your review. I can see a member of our customer care team has been in touch regarding the slide and this has been resolved. Delivery time is an estimated delivery time so we can not guarantee when the order will arrive exactly but it is an estimate. Thank you, Bargain Max

Posted 2 years ago

“Order something wrong sent back and not received my refund”

Helpful Report

Posted 2 years ago

Hi Jack, I apologise that you have not been refunded for your return. I am unfortunately not able to find any details regarding your return via your name so can you please contact support@bargainmax.co.uk and a member of our customer care team will be happy to assist you. Please can you include the return tracking number when you contact support. Thank you BargainMax

Posted 2 years ago

“I had the feeling it was a returned item as some pieces were loose in the box, and one doll had a paint defect to the eye from the manufacturer. The price was on sale price.”

Helpful Report

Posted 2 years ago

Hi Marie, Thank you for your review. I can see a member of our customer care team has been in touch and has assured you we do not sell second-hand products or returned items and you received a replacement for the issues with the doll. Thank you, Bargain Max

Posted 2 years ago

“After delay with order , was very pleased when it turned up good quality and price”

Helpful Report

Posted 2 years ago

Hi Marilyn, Thank you for your review. I am sorry your order was delayed but glad you are loving the product you received and the deals on our site! Thank you, Bargain Max

Posted 2 years ago

“Doesn’t come in a proper box - disappointed”

Helpful Report

Posted 2 years ago

Hi Ruth, Thank you for your review, the packaging in which your nerf products have arrived is how these items are now supplied to us directly from the manufacturer, Hasbro. As well as other online retailers, Hasbro now provides these items in what’s known as “Frustration-Free Packaging” to help reduce packaging waste. Thank you, Bargain Max

Posted 2 years ago

“My son got bored after 2 days,”

Helpful Report

Posted 2 years ago

Hi Natisha, Thank you for your review, we are sorry to hear your son was bored so quickly, hopefully we have more products he would love to keep him entertained for a long time! Thank you, Bargain Max

Posted 2 years ago

BargainMax.co.uk is rated 4.6 based on 10,323 reviews