BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,323 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 29th March 2025

1166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order and only 1 shipment arrived: spent a week chasing it to be told it’s lost. Then told order would be dispatched that day and here within 72 hours. I am still awaiting confirmation and tracking numbers for them. No phone number to speak to a person just email with slow response. This was ordered in November to ensure Christmas delivery.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I do apologise for the issues you have had. I can see a replacement was sent out to you and received. If you have any more questions please get back in touch, Thank you, Bargain Max

Posted 2 years ago

“Pool not very good filter didn't work the bars are flimsy have to be really carful not to bend em”

Helpful Report

Posted 2 years ago

Hi Carlie, Thank you for your feedback, I can see someone from our customer service team has been in touch and a refund was issued to you. Thank you, Bargain Max

Posted 2 years ago

“I ordered a item for my daughters birthday with enough time for delivery everything was going smoothly until my order was supposed to be delivered but wasn’t and tracking wasn’t helpful at all. I first spoke to a lady who was patronising and rude, I asked for someone above her, for her to tell me there wasn’t anyone. After a few moments I was then put through to a gentleman who dealt with everything how he should with no attitude or patronisation. I was reassured my item would be there as it was at my local depo I’m glad I did worry and ordered from the entertainer. I was then told I could keep the item if it arrived which it did 2 weeks later. I’ll never buy from bargain max again. The stress wasn’t necessary along with the attitude from the First Lady I spoke to.”

Helpful Report

Posted 2 years ago

“Order took a long time to get here and it was on next day delivery spoke to gents twice and they were so helpful in fact couldn’t of asked for better service , sadly the female I spoke to on the Friday really was a rude , obnoxious little upstart . Telling me they had been kind enough to refund my postage ( in a totally obnoxious rude manner ) when legally they had too as it hasn’t arrived on next day wasn’t helpful , she needs to either go get a new job not near humans or maybe ask the boys to show you how to fo the job properly ..”

Helpful Report

Posted 2 years ago

“Didn’t receive any stickers with the toy makes it look very bare”

Helpful Report

Posted 2 years ago

I apologise that items were missing from your order. Please contact support@bargainmax.co.uk and we will look into getting replacement stickers sent out to you. Thank you Bargainmax customer care

Posted 2 years ago

“Ordered a birthday gift with standard delivery expecting it with 2-4 working days, however this did not arrive. I contacted customer service only to be informed it ‘appears to be lost’. First time buying and very disappointed. Wish I have read reviews prior as can see delivery appears to be a common issue.”

Helpful Report

Posted 2 years ago

Hi, I'm sorry about that. I can see your order has been fully refunded. We have a 99% successful delivery rate. Unfortunately, the courier network sometimes lets us down, and parcels can occasionally go missing. Thanks, BargainMax Customer Care.

Posted 2 years ago

“The scooter is poorly put together. Loud and very slow. The wheels arnt straight. Cuts out while in use.”

Helpful Report

Posted 2 years ago

Hi, I'm sorry about that. I can see someone has been in touch with you about this faulty product. Thanks, BargainMax Customer Care.

Posted 2 years ago

“I returned the product as it was too small for my child. I returned via Royal Mail recorded which required a signature. When I had not received a refund after two weeks I contacted them. They said they hadn’t received anything despite it showed on the tracking that they not only DID receive it b it even signed it. Only then they were willing to refund. Funny business. Can not recommend.”

Helpful Report

Posted 2 years ago

Hi, Sorry for the delay. Once a return arrives back at our warehouse it can take a few days to process the return and refund. Thanks, BargainMax Customer Care

Posted 2 years ago

“Purchase was a gift outer box all bashed lego box inside ripped”

Helpful Report

Posted 2 years ago

I'm sorry about that. Please send us an image to support@bargainmax.co.uk and a member of our customer care team will resolve this for you.

Posted 2 years ago

I'm sorry about that! Please email us some more information to support@bargainmax.co.uk and we will look into this for you. Thanks, BargainMax Customer Care.

Posted 2 years ago

“I did not receive the item I ordered. I was given a refund but very disappointed as it was for my grandsons birthday. The fault seemed to be with courier”

Helpful Report

Posted 2 years ago

Hi, I'm sorry about that. Unfortunately, your parcel was lost in transit and has now been fully refunded. Thanks, BargainMax Customer Care.

Posted 2 years ago

“Some of the toys had the boxes ripped. I could not return due to it being Eid and these were presents.”

Helpful Report

Posted 2 years ago

Hi, I'm sorry about that. Please send some images to support@bargainmax.co.uk so we can take a look into this for you. Thanks, BargainMax Customer Care.

Posted 2 years ago

“Disappointed .I Brought for my Grandson's 1st Birthday, as a ball pool. He was playing then he was able to get out by pushing it over. I was shocked. I corrected it & he went back in. He then lifted it, in a fashion and crawled out. I couldn't ever leave him for a second. Really Disappointed.”

Helpful Report

Posted 2 years ago

“Been waiting over 2 weeks now since my order was despatched. Contacted this company who are making me wait longer!! Sons birthday been and gone. Upset boy without a gift. I’m furious”

Helpful Report

Posted 3 years ago

Hi, I can see that we supported by despatching on express and did manage to deliver the wanted item the next day for you. We apologize that you had this experience initially with our carrier Many thanks Charlie

Posted 3 years ago

“Dissapointed it took 5 days to dispatch an order that should be here by tomorrow and now won’t be, I ordered from smyths on Saturday and received yesterday on Sunday, also with free delivery, so I know where I will be going in future, now I’m unsure if order that was placed 10 days before Christmas will arrive on time, as it has now also only been showing as expected by Hermes for over 24 hours”

Helpful Report

Posted 3 years ago

Please do get in touch with us we are here and will always assist you the email to use support@bargainmax.co.uk many thanks Customer care

Posted 3 years ago

“Still waiting for my order nearly 2 weeks later??”

Helpful Report

Posted 3 years ago

We sincerely apologize that you have experienced a delay in receiving your order delivery on standard is currently 4-7 working days the team is supporting this for you via your recent email many thanks Customer care.

Posted 3 years ago

“Still awaiting my Packages from Hermes. Been over a week and nothing.”

Helpful Report

Posted 3 years ago

Hi, We genuinely apologize for any delay I can see my colleague supported you in a timely manner and issued a full refund for the lost parcel within a relevant time frame for you. Many thanks Charlie

Posted 3 years ago

“Unfortunately I still haven’t received my parcel and awaiting a reply.”

Helpful Report

Posted 3 years ago

We do apologize that you experienced an extended delivery window on this order. Kind regards Customer care at Bargain Max

Posted 3 years ago

“BargainMax.co.uk send far too many emails - almost daily. This lets themselves down.”

Helpful Report

Posted 3 years ago

Thank you for the feedback customer care @bargain max

Posted 3 years ago

“Ordered around the 10th October still waiting on an item to be delivered. It says it was shipped the 19th. Three items have been delivered already just waiting on this one.”

Helpful Report

Posted 3 years ago

We do apologize that you had this issue with your order I can see that my colleague has resolved this for you. Kind regards Customer Care @ Bargain Max

Posted 3 years ago

“I ordered an item no problem and came quickly but wanted to return it so filled in form on website last week and heard nothing. Sent another form today but no confirmation email received so not good when it comes to being able to contact company”

Helpful Report

Posted 3 years ago

I can see my colleague resolved the issue for you on the 01/11 thank you for connecting and we, unfortunately, had no record of your original enquiry. Kind regards Customer Care @ Bargain Max

Posted 3 years ago

BargainMax.co.uk is rated 4.6 based on 10,323 reviews