BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,323 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 29th March 2025

1166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product didn’t arrive. My daughter’s Christmas was ruined.”

Helpful Report

Posted 3 months ago

Hello Paul, Thanks for leaving us a review, I can see this has now been resolved for you, as you have contacted us via phone call and my colleague Londani has issued a full refund to you. Many thanks Daniel

Posted 3 months ago

“It was a Christmas present and ordered in time. But we are yet still to receive it ! It is now Jan 3rd and no sign of it ???”

Helpful Report

Posted 3 months ago

Hi Nicky I can confirm we are actively looking into this with the supplier and we have contacted you on Dec 27 at 22:29 to advise of this. Again, I apologise for any inconvenience caused and appreciate your patience and understanding. I will be in contact as soon as I have an update via email. Many thanks, Dan

Posted 3 months ago

“Unfortunately I can’t review this item because I didn’t actually receive it. It was sent to the wrong address, there was no way to contact the courier or to contact bargainmax to rearrange delivery. These were supposed to be Christmas gifts for my kids. This is the first and last time I order from bargain max”

Helpful Report

Posted 3 months ago

Dear Jamie, We are pleased to inform you that the issue has been resolved, and a full refund has been processed. We apologize for any inconvenience this may have caused and have reported the matter to the courier company to prevent future occurrences. Kind regards, Dan

Posted 3 months ago

“Absolutely rubbish would never order from you again somebody got my order but not Me the person that received it should be ashamed of there selves”

Helpful Report

Posted 3 months ago

Dear Susan, I am writing to confirm that we have responded to your email and requested that you complete a Denial Of Receipt Form. This form is necessary for us to initiate an investigation with the couriers regarding the missing parcel. However, we have not yet received the completed form from you since December 27th. Regrettably, we are unable to proceed with the investigation without this signed document. Should you have any concerns or require further clarification about the process, please feel free to contact us. Thank you for your understanding. Sincerely, Daniel

Posted 3 months ago

“Nothing turned up delivered to the wrong address wrecked my Christmas and still no refund absolute joke of a company”

Helpful Report

Posted 3 months ago

Dear Jamie, We apologise for the delayed response. I can confirm we have contacted you via email to discuss the feedback provided above, and are now waiting on your response, please respond as a matter of urgency so we can resolve your query today? Sincerely, Daniel

Posted 3 months ago

“It never arrived.”

Helpful Report

Posted 3 months ago

Hello Deborah, Thanks for contacting us, and we apologise for the late response to your feedback. I can confirm this has now all been resolved and an email has been sent to you directly with your resolution. Kind Regards Dan

Posted 3 months ago

“Took forever to arrived, certainly NOT the 10 dats they quoted. Just squeezed in before Christmas, when i had the go out and but a backup. Then a size 6xl would have fit a large (great christmas present NOT!) And just wrapped in a plastic bag... Did get a reply from customer service but very slow. Guessing I'm going to have to pay to return too!”

Helpful Report

Posted 3 months ago

Hello Emma, Thank you for your review. I have thoroughly searched our email records but have not found any communication from you regarding the issue with this item. Please contact us at support@bargainmax.co.uk, and we will be pleased to assist you with the return of the item. Kind regards, Dan

Posted 3 months ago

“I did not get my packages, the post man left 3 big box’s out on my door step when nobody was home, absolutely ridiculous all just before Christmas ihave messaged and direct messaged via instagram and still yet nobody has replied to me. If someone could email me back that would be much appreciated.”

Helpful Report

Posted 3 months ago

Hello Shan, Thank you for submitting your review. I would like to confirm that we have responded to your message from December 22nd, requesting you to complete a Denial Of Receipt Form. This form is necessary for us to initiate an investigation with the courier regarding the issues you have encountered. As we have not yet received the completed form from you, we are unable to proceed with the investigation. Kindly respond to our email at your earliest convenience to facilitate further action. Kind regards, Dan

Posted 3 months ago

“Not great. Parts missing. No response from Boxing Day. Sad 4 year old”

Helpful Report

Posted 3 months ago

Hi Jamie, Thanks for getting in touch. I am sorry to hear that there's a part missing from your item, I understand how frustrating that can be. We have responded to your query via email and asked for more information to help us investigate the issue for you, please can you respond as a matter of urgency? Once I have this information I can then advise on the next steps. Many Thanks, Daniel

Posted 3 months ago

“Although the delivery was on time for Christmas, the product was flimsy; constantly falling over when my daughter tried to put the play doh in the compartments. Waste of money unfortunately. Both times I've purchased from Bargain Max, the product quality is severely under par”

Helpful Report

Posted 3 months ago

Hello Laura, Thanks for leaving us feedback, I have sent you an email, asking for more information on the product, so that we can try and resolve this issue for you today, I look forward to your response. Kind Regards Dan

Posted 3 months ago

“Bought as an Xmas present for my granddaughter. When she opened it on Xmas day all of the instructions were in Chinese! Had to go online to try and find some instructions in English.”

Helpful Report

Posted 3 months ago

Hello Phil, Thanks for leaving us a review. I have sent you an email with an attachment that has all the instructions in English, I hope this helps resolve this problem for you. Kind Regards Dan

Posted 3 months ago

“NEVER TURNED UP AND AWAITING A REFUND”

Helpful Report

Posted 3 months ago

Hello Ricky, Thanks for leaving a review and we apologise for the delay in response to your feedback. I can confirm this has now been resolved for you and a resolution has been emailed to your directly, we apologise for any inconvenience this has caused you. Kind Regards' Dan

Posted 3 months ago

“Item arrived damaged and not in a condition that I can use as a gift. Very disappointed. Would not recommend.”

Helpful Report

Posted 4 months ago

Hi Jenny, thank you for your review. We’re sorry to hear that your item arrived damaged. We understand your disappointment, especially since it was intended as a gift. Please contact us directly, and we’ll work to resolve this issue as quickly as possible. Grace

Posted 4 months ago

“I’m still waiting for my parcel to be delivered!! I’ve checked delivery and it’s saying at warehouse, if you could check this has it’s for my granddaughter for Xmas ,I’m now worried it’s not going to arrive in time,”

Helpful Report

Posted 4 months ago

Hi Nicola, thank you for leaving a review. We're very sorry for the delay and understand how important this is, especially for Christmas. We have successfully resolved the issue, please check your e-mails. Thank you for your patience, and we’ll do our best to ensure this does not happen in the future. Grace

Posted 4 months ago

“I ordered Wheel You Dare game and a Ghostbusters light saver on 9th December under 2-4 days delivery. On 11th December an email from you saying processed and being sent out. I have received NOTHING and no update from the courier company by 20th December and rang you and you are sending out replacement items. I HOPE THESE ARRIVE IN TIME FOR CHRISTMAS UNDER YOUR SPEND £19.99 AND NEXT DAY DELIVERY? I am very disappointed as BargainMax have been good in the past”

Helpful Report

Posted 4 months ago

Hi Tina, thank you for leaving a review. We sincerely apologize for the delay and understand your frustration, especially with Christmas approaching. We have already processed your replacement items and will do our best to ensure they arrive on time. We value your past experiences with BargainMax and appreciate your patience as we resolve this matter. Grace

Posted 4 months ago

“I would love to leave a good review but its 5 days before xmas and i dont have the items i ordered”

Helpful Report

Posted 4 months ago

Hi Libby, thank you for your review. We're truly sorry to hear about the delay with your order, especially so close to Christmas. We understand how important it is, and we're looking into this issue to get it resolved as quickly as possible. Please reach out to us directly if you'd like further assistance. Grace

Posted 4 months ago

“I haven’t had the item I ordered on the 9th of December”

Helpful Report

Posted 4 months ago

Hi Maria, thank you for leaving a review. We apologize for the delay in receiving your order. We understand your frustration and are looking into the matter to resolve it as quickly as possible. Grace

Posted 4 months ago

“Ordered beginning of the month, no tracking received and no parcel so had to be given a refund. I would personally avoid using”

Helpful Report

Posted 4 months ago

Hi Jessica, thank you for leaving a review. We're sorry to hear about your experience and apologize for the inconvenience. This is not the level of service we aim to provide. We appreciate your feedback and will work to improve our process. Thank you for sharing. Grace

Posted 4 months ago

“Order placed 2 weeks ago and still not recieved and no communication back even though it says it takes 1-2 working days for a response it is now over that period and still had no reply. Not happy so far and not confident my order will come before Christmas as the tracking is also blank! Rather disappointing as these are Christmas presents for my kids!”

Helpful Report

Posted 4 months ago

Hi Allison, Thank you for your feedback. We're truly sorry for the delay and the lack of communication you have experienced. We understand how important your order is, especially with Christmas approaching. I have contacted you via e-mail and we will prioritize resolving this issue and get your order to you as soon as possible. Grace

Posted 4 months ago

“Parcel never arrived customer service was shocking”

Helpful Report

Posted 4 months ago

Hi, thank you for the feedback. We're sorry to hear about the issues with your parcel and the customer service you experienced. This is not the standard we strive for. Please contact us directly with your order details, and we will do everything we can to resolve this for you. Grace

Posted 4 months ago

BargainMax.co.uk is rated 4.6 based on 10,323 reviews