BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton, Manchester
Rating: 4.59

4.6 Rating 10,149 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 5 star review on 1st January 2025

1156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item ordered on 9th December still not delivered. Contacted customer service to chase up only to receive an email saying its been delivered when tracking clearly still states its been delayed!! Not at all happy! Very unlikely to purchace from this company again”

Helpful Report

Posted 2 years ago

Hi, Thank you for getting in touch, I can see a member of our customer care team has been in touch and a refund has now been processed to you for the items missing. Thank you, Bargain Max

Posted 2 years ago

“Incomplete order delivered. Tracking information is out of date. It is so difficult to find contact details. Website for customer service is poor. 10% discount for new orders keeps popping-up. Unlikely to order again if initial order is not fulfilled.”

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

Hi Kam, Thank you for your feedback, I can see a member of our customer care team has been in touch and the item was out of stock and you were refunded for this item. Thank you, Bargain Max Customer Care Team

Posted 2 years ago

“IT WOULD BE FANTASTIC IF SOMEONE COULD ACTUALLY GET BACK TO ME...I'VE MESSAGED, EMAILED TRIED PHONING...SINCE MONDAY...NOTHING!! You've taken 3 payments for my order!! We are now going to have to wait and a lot of money to go without over Christmas!!! Can someone contact me!!! ASAP!!!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I can see a member of our team has now been in touch to resolve this matter for you. Thank you, Bargain Max

Posted 2 years ago

“3 of my packages have been despatched. The 4th I’ve still had no update on. Tried contacting on various platforms. Evri is used to deliver so don’t suppose I’m going to get any of my little girls Christmas now, especially when one package hasn’t even been packed or despatched yet”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review, I do apologise for this, I can see a member of our customer care team was in touch and you were refunded for the missing parcels that were later delivered to you late and this matter has now been resolved. Thank you, Bargain Max

Posted 1 year ago

“BargainMax dispatched my order but Evri hadn't delivered. It was hard to contact Bargainmax however when I saw where the warehouse was I went there and can honestly say they were really helpful. They sorted me with my order straight away. Would recommend”

Helpful Report

Posted 2 years ago

“So dissapointed placed an order On 8th dec to still no order arriving try to contact You on many occasions to no avail . All i have asked is to be refunded as now i will have to purchase elsewhere”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I can see a member of our team has been in touch and a refund was issued to you regarding this. Thank you, Bargain Max

Posted 2 years ago

“I must admit I was skeptical buying from here because of the negative reviews but you’re going to get negative reviews on every website - I am absolutely chuffed that my order arrived even earlier than expected and I will definitely use bargainmax again thank you so much 🥰”

Helpful Report

Posted 2 years ago

“Tried contacting you several times using several different platforms with no response. ordered over two weeks ago and no update for over a week! When looked at reason on delivery, it states courier was unable to get within geofence and is manifested for delivery, however same order placed a day later appeared straight away! Please can someone contact me with information about the missing order as I am going to have two very upset children!”

Helpful Report

Posted 2 years ago

Hi Kim, Thank you for your feedback, I can see one of our team members has now been in touch and a refund was issued to you. Thank you, Bargain Max

Posted 2 years ago

“Bargain max have saved Christmas!! I ordered my daughter main present on the 14th December (last minute I know😖) but it arrived today (20th December) and I couldn’t be happier. Was kept up to date with emails, and was able to get in touch if needed. Will definitely be using them in the future and will highly recommend. I was sceptical at first as there were so many mixed reviews but I suppose that’s always going to be the case with any company! Thank you so much Bargain max, I will have a very happy girl on Christmas morning😊😊”

Helpful Report

Posted 2 years ago

“I wait for my little daughter present. You use evri to be delivered. Why?? Useless company. They can t deliver my parcel. They can t do it even to a drop point. Try to contact them and they charged me 6 pounds for a single call .this is ridiculous!! First time i bought for you. Very bad experience.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I do apologise for the issues you have had, I can see a member of our team has now been in touch with you to resolve the issue. Thank you, Bargain Max

Posted 2 years ago

“Customer service is ridiculous! My things been lost in transit and I have messaged 4 times. This was a Christmas gift that probably won’t be here on time now !!!”

Helpful Report

Posted 2 years ago

Hi Nicole, Thank you for your feedback, I am sorry for the issues you have had in receiving your order. I can see a member of the team has now gotten in touch to resolve the matter. Thank you, Bargain Max

Posted 2 years ago

“Ordered 20inch huffy antifreeze bike 12.12.22 came yesterday 19th so fast delivery but a toddlers bike huffy delirium 16 inch bike was in the box furiously an undertstament considering there is no way other than email to contact this company I have purchased before never had a problem u til now so my.son now has no bike and some other little boys has no bike 6 days before Xmas.”

Helpful Report

Posted 2 years ago

Hi Carley, Thank you for your feedback, I am sorry you have received the incorrect bike so close to Christmas. A member of our team has now contacted you to resolve this matter. Thank you, Bargain Max

Posted 2 years ago

“Have not received item sent out 5th evri not received parcel asked for money back nobody has even been InTouch with me”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I do apologise for the issue with your order. I can see my colleague has been in touch and a refund has been issued to you as requested. Thank you, Bargain Max

Posted 2 years ago

“I'd put a 0 to be honest. I've tried calling you re a christmas present I ordered for my 6 year old grandson nearly 2.weeks.ago. it stated jt was with Evri but its been dispatched to me.from Evri on the 9th of December uet I.still.dont have ot. I have asked mymEvri guy and he's not had it. I have paid £70 odd for this and I don't have the goods. My.gramdson.will be really upset.”

Helpful Report

Posted 2 years ago

Hi Tracy, Thank you for your feedback, I do apologise you have had issues with your order and that you have still not received this item. I can see a member of our team has been in touch and a refund has been issued to you. Thank you, Bargain Max

Posted 2 years ago

“I’ve ordered quite a few times now off of BargainMax and it’s only been a great service and really fast delivery, really competitive prices and a lot of products you can’t find anywhere else!”

Helpful Report

Posted 2 years ago

“I ordered an item on the 6th of December and knew it would be late but I thought I would of got it by now ! Do not use this website guys”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I do apologise for the delay with your order. A member of our team has contacted you to get the matter resolved for you. Thank you, Bargain Max

Posted 2 years ago

“After purchasing Xmas presents and receiving them boxed up with flimsy cellotape it appears one item was missing. Completed a form on the website and not had a response or refund. Very disappointed.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for your feedback, I do apologise you were missing an item from your order. I can see a member of our team has been in touch and a refund was issued for the missing item. Thank you, Bargain Max

Posted 2 years ago

“My £279 item is missing. Please help as your not responding to emails and your phone line is non existent”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, I do apologise for the issues you have had with this order. I can see my colleague has been in touch and a refund has now been issued to you. I do apologise for this. Thank you, Bargain Max

Posted 2 years ago

“I ordered christmas presents on the 14th of November which I haven't received. The help line is a voice mail to an email that keeps bouncing back to me. I have had to replace the presents in another shop so I am out of pocket twice.”

Helpful Report

Posted 2 years ago

Hi Adele, Thank you for your feedback, A member of our team has now contacted you to resolve the issue. I do apologise for the issues you have had in receiving your order. Thank you, Bargain Max

Posted 2 years ago

BargainMax.co.uk is rated 4.6 based on 10,149 reviews