BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton, Manchester
Rating: 4.59

4.6 Rating 10,148 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,148 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 5 star review on 1st January 2025

1156

Anonymous

Anonymous // 01/01/2019

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“Ordered several times from this site and each time I received exactly what I asked for. Have just ordered again for Xmas presents. Good quick delivery and no problems.”

Helpful Report

Posted 1 year ago

“Delivery yet again told on the front page free delivery when you spend over £9.99 any were uk mainland only to be hit with a £3.99 p&p charge at checkout”

Helpful Report

Posted 1 year ago

Good morning Roy Thank you for taking the time to leave a review and I am sorry for the confusion over the delivery charge. Our delivery is free for orders over £9.99 to the UK mainland, however, some more rural postcodes are excluded from this. The full list of excluded postcodes can be found by visiting https://www.bargainmax.co.uk/delivery and clicking the word here to download a PDF. The reason we can't offer free delivery to some areas is our couriers do charge us extra for these rural deliveries. I can assure you that this is not something we make a profit on and is passed on to customers in these areas only because the courier passes the charge on to ourselves. I am really sorry if the website wasn't clear about this beforehand and have fed this back to our website team to see if they can make this clearer for future. Many thanks BargainMax Support Team

Posted 1 year ago

“My parcel was dropped off at 12.58 today no one knocked just left behind bin noticed email at 17.50 as I been decorating all day went out and parcels gone been stolen I would like a refund and you sort out amazon the employee didn't even attemp to knock I would like refund to card used.”

Helpful Report

Posted 1 year ago

Hi, Thanks for taking the time to leave a review, We are sorry to hear your order hasn't been received, please send over an email including your name and order number to support@bargainmax.co.uk so we can open an investigation and get this resolved for you. I do apologise for the inconvenience caused. Many Thanks, The customer service team.

Posted 1 year ago

“I ordered the Dark Blue and Red Paw Patrol My First Trike for my grandson, delivery was very quick but the Light Blue and Yellow Trike was delivered, I contacted Bargain Max via their advised route and eventually having sent the incorrect item back a new delivery was arranged for the correctly ordered item, sadly the next delivery arrived and was again wrong and the light blue and yellow trike was supplied, this despite the website showing the trike I ordered was in stock, I have again tried to contact Bargain Max via their preferred route and after 3 emails I am still waiting for response,”

Helpful Report

Posted 1 year ago

Hi Steve, Thanks for taking the time to leave a review, I do apologise for the trouble caused by this item, As discussed via telephone unfortunately there was a slight listing error sent by the supplier and we only currently have the new version of this item in stock, I am still awaiting your reply if you wish to keep or send this item back, If you could update me, I will get this resolved straight away for you. Many Thanks, Rebecca.

Posted 1 year ago

“Excellent service so happy with my delivery thanks 😊”

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Posted 1 year ago

“I ordered some birthday presants for my daughter when my items were delivered one item was missing I informed customer service straight away it has now been a week and I still haven't had a response there customer service is appalling and now my daughter doesn't have one of the presants she asked for due to there neglegance”

Helpful Report

Posted 1 year ago

Hi Zoe Thank you for taking the time to leave a review. I can see my colleague Rebecca has now been in touch and managed to resolve the issue, I am sorry it took a little longer than it would normally. If there is still anything you need though please do not hesitate to get back in touch. Many thanks Bernard

Posted 1 year ago

“Brilliant service, this year and last year, delivery came quick, very happy”

Helpful Report

Posted 1 year ago

“Brillant toys cheap prices that you can’t find nowhere else my boy loves his grave digger remote control monster truck”

Helpful Report

Posted 1 year ago

“I am still waiting for a reply email to many emails I’ve sent after receiving a parcel that has an item missing. I can see from other reviews that it’s more than likely because they choose evri/Hermes as their courier and they are the worst! I hope to receive a email back soon!”

Helpful Report

Posted 1 year ago

Hello Sophie, Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. Please can you make contact via support@bargainmax.co.uk and provide your order number in the subject line, and we will be happy to look into this for you. Many Thanks Dan - Bargain Max Customer Services

Posted 1 year ago

“Ordered and had my items recieved within a week, got in touch with customer service after a glitch on the site caused my items to display as out of stock but was given an order number and confirmation immediately after this slight error, very happy with my purchases and the 10% off first order offer. Will probably be buying from here again.”

Helpful Report

Posted 1 year ago

“The easiest process ever. So so glad I came across this website, I have already recommended it to friends and family. I sit here doing price comparisons daily & love watching what new toys appear. Honestly such good value for money, especially for Christmas and birthdays and there is so much variety. Will never stop shopping here!”

Helpful Report

Posted 1 year ago

“Love love love this website. I am a mum of five and I have bad anxiety and it takes me a lot to get out of the house so coming across this website is life changing and I can relax while shopping for birthdays and Christmas. I have made three orders within a space of a couple of weeks. It's super easy to use, all age groups and delivery is super fast. Definitely give it 5☆ and 10/10”

Helpful Report

Posted 1 year ago

“Payed for next day delivery yet my order could take another 48 hours so what did I pay extra for ?? Just hoping my items are what I expect after reading some of these reviews 🤦🏽‍♀️”

Helpful Report

Posted 1 year ago

Hi Sam Thanks for taking the time to leave a review, I am very sorry your order has not been received as yet. If you could send an email over to support@bargainmax.co.uk and put your order number in the subject line one of the team will pick this up and resolve this for you. Many thanks The Customer Service Team.

Posted 1 year ago

“Christmas presents”

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Posted 1 year ago

“I've spent £2.50 the other day, I've no confirmation or anything it's his birthday on the 15th which is this Friday, please don't ruin his 3rd birthday, it said 2-3 days delivery, I've had nothing ,I'm so.worried thank you”

Helpful Report

Posted 1 year ago

Hi Emma Thank you for taking the time to leave us a review. I understand how worrying it can be waiting to receive gifts for others. I have had a look and can see the delivery is due out today. I have also sent you an email with all the tracking information so you can keep up to date with your delivery. I hope this helps but if you need anything else please do not hesitate to get in touch. Many thanks Bernard

Posted 1 year ago

“I have been trying to contact this company from Monday 4th September 2023, no one is getting back to me either from emails or calls!! They sent me one of my parcels and still 8/9 items missing!!”

Helpful Report

Posted 1 year ago

Hi Susanne Thank you for taking the time to leave a review and I am sorry to hear about the issues you have had with delivery. I can see my colleague Daniel has since responded to your last email. If you could reply to him if the information he has given is incorrect that would be fantastic. We can then look to get this resolved for you. Many thanks Bernard

Posted 1 year ago

“great website and easy to purchase”

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Posted 1 year ago

“Love this company amazing toys quick delivery always quick to replys I'm really impressed I will order again”

Helpful Report

Posted 1 year ago

“Ordered from here with laybuy now laybuy has taken 2,payment’s still can’t see my order as they said something wrong with my email , then got a reply to say my order would be despatched still waiting !!!!!”

Helpful Report

Posted 1 year ago

Hi Julie Thank you for taking the time to leave a review and I am very sorry to hear about the issues you have had. I have just sent you an email. This should clear everything up but if you need anything else please do not hesitate to get back in touch. Many thanks Bernard

Posted 1 year ago

“WHO WRITES THESE REVIEWS????? ABSOULUTE RUBBISH CUSTOMER SERVICE THEY STILL OWE ME MONEY SAYING THEY HAVE NOT RECEIVED MY RETURN PROOF OF POSTAGE SENT I FOR ONE WILL NOT BE USING THEM AGAIN IT IS NOW IN THE HANDS OF MY SOLICITOR”

Helpful Report

Posted 1 year ago

Good morning Kathleen Thank you for taking the time to leave a review and I am sorry to see the issues you are having. I have now sent another message to you to try and resolve this, please do reply to that message so we can resolve this. Many thanks Bernard

Posted 1 year ago

BargainMax.co.uk is rated 4.6 based on 10,148 reviews