BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton, Manchester
Rating: 4.59

4.6 Rating 10,167 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,167 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Ltd, Pilkington's Site, 346 Rake Lane, Swinton
Manchester
M27 8LJ

BargainMax.co.uk 5 star review on 7th January 2025

1157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quick but the condition of the parcels was poor. Someone had been into the box, opened a couple and then tried to reseal the box again. Offered a refund of 25 percent due ti damage but then refunded less.”

Helpful Report

Posted 4 weeks ago

Hi, thank you for your feedback. We apologize for the condition your parcel arrived in and the confusion with your refund. This is not the experience we aim to provide. Please contact us directly with your order details, and we will ensure this is resolved to your satisfaction. Grace

Posted 4 weeks ago

“Easy website to navigate, plenty of choice and my desired item was in stock.”

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Posted 4 weeks ago

“Parcel never arrived customer service was shocking”

Helpful Report

Posted 4 weeks ago

Hi, thank you for the feedback. We're sorry to hear about the issues with your parcel and the customer service you experienced. This is not the standard we strive for. Please contact us directly with your order details, and we will do everything we can to resolve this for you. Grace

Posted 4 weeks ago

“There was missing items in my order when I received it. I contacted them via email and they requested I send pictures of the box it was delivered in and the instructions to show what was missing. I did this and I have had no response. It’s been over a week..!”

Helpful Report

Posted 4 weeks ago

Hi Michelle, Thank you for the feedback. We're sorry to hear about the missing items in your order and the lack of response. This is not the service we aim to provide. Please reach out to us again with your order details, and we will prioritize resolving this issue as soon as possible." Grace

Posted 4 weeks ago

“Good products fast delivery”

Helpful Report

Posted 4 weeks ago

“So disappointed. Parcel still hasn’t arrived and have tried contacting the company. After one reply to understand my frustrations and ask what I would like a refund, I then haven’t heard anything again! And I still haven’t received any of my items. Won’t be using again”

Helpful Report

Posted 4 weeks ago

Hi Victoria, Thank you for your review. We're truly sorry for the delay and the lack of communication you've experienced. This is not the level of service we aim to provide. Please contact us directly with your order details, and we will prioritize resolving this issue for you as quickly as possible. Grace

Posted 4 weeks ago

“Very poor mix up on address labeling no one checked. The carrier sent it to 14 different depots 14!!. They drove past my address on 3rd day not second could only talk to robots . They then sent it back. Contacted sensory education who did nothing Dispte it being there chosen carrier ignoring 2 phone calls from me both times leaving messages on answer. This toy was for my one year old granddaughter. Shocking absolutely never spend anymore money to your faceless soulless business. Mr Newcombe retired”

Helpful Report

Posted 4 weeks ago

Hi Derek, thank you for your review. We sincerely apologize for the frustration you've experienced with your order. We understand how disappointing this must have been, especially as it was for your granddaughter. Please know that this is not the experience we aim to provide, and we deeply regret the issues with the delivery. We would appreciate the opportunity to make this right. Kindly reach out to us directly, and we'll do our best to resolve this situation. Grace

Posted 4 weeks ago

“I never received my parcel still waiting on it”

Helpful Report

Posted 4 weeks ago

Hi, We're sorry to hear that you have not received your parcel yet. Please contact us with your order details and we'll look into this right away to help resolve the issue. Grace

Posted 4 weeks ago

“Disappointed never got my order. It was my childs main present for Xmas.”

Helpful Report

Posted 4 weeks ago

Hi Denise We're sorry to hear that your order did not arrive as expected, especially with it being an important gift. Please check your communication with us as this has been resolved for you. Grace

Posted 4 weeks ago

“Fast delivery very pleased with items Fantastic service overall”

Helpful Report

Posted 4 weeks ago

“Would absolutely buy from again, everything I order was as described. Highly recommend”

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Posted 4 weeks ago

“It still hasn’t arrived”

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Posted 4 weeks ago

Hi Terrie, thank you for your review, I am sorry for the delay in delivery, I can see that the order is out for delivery today, please look out for it. Bonnie

Posted 4 weeks ago

“Brilliant experience from ordering to deliver will definitely use again.”

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Posted 1 month ago

“Terrible, after 2 weeks still not received my item and very little communication regarding its where about. Avoid if you actually want to get the products you paid for.”

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Posted 1 month ago

Hi Rachael, thank you for your review, I am sorry for the delay in the delivery, I can see that your order has been delivered, I am sorry for any inconvenience caused. Bonnie

Posted 4 weeks ago

“Far too long to deliver, promised withinn 2 days but took 8.”

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Posted 1 month ago

Hi Graham, thank you for your review, I am sorry to hear that your delivery took so long, as it is the holiday season, delivery times may be affected due to backlog, I am sorry for any inconvenience caused. Bonnie

Posted 4 weeks ago

“Brilliant service and the twin stroller is just fabulous 👌”

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Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

“Great products at great prices. Really easy process to order and delivery was perfect too. Will definitely order from Bargain Max again 🙂 Thank you 🙏🏾”

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Posted 1 month ago

“What a bargin! Came within 2 days. My daughter is going to be a very happy little girl. Thanks to your prices! Xx”

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Posted 1 month ago

“Looks amazing!! but as bought for Xmas gift, unsure how good it is.”

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Posted 1 month ago

BargainMax.co.uk is rated 4.6 based on 10,167 reviews