BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,216 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 31st January 2025

1159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from bargain max twice now, once in august and again for this Christmas. Never had a complaint or a bad word to say about the company. Quick delivery, great selection of toys, will continue using, and prefer using over smyths and the entertainer!”

Helpful Report

Posted 3 years ago

“AVOID!!!! Worst online company I have ever come across. 1) Sent me a damaged product which was also poor quality. 2) Refused to acknowledge it was damaged despite me sending them photos with proof of damage. 3) Made me pay to refund it using their preferred delivery service 4) As requested, Hermes delivered it back to them. Thus was 13 days ago and they have still not acknowledged receipt. 5) Have not responded to my attempts to get in touch. 6) Have still not refunded me. At present they have my money, the product, and have ignored my attempts to contact them.”

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Posted 3 years ago

“Good quality product and good delivery time.”

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Posted 3 years ago

“Item looks great my son can't wait to use it it at Christmas. Delivery perfect. (I'm a worrier)”

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Posted 3 years ago

“Fab items great prices x”

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Posted 3 years ago

“Very pleased with the price, quality and speedy delivery.”

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Posted 3 years ago

“Good prices. Fast delivery.”

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Posted 3 years ago

“I received the toy I ordered before the expected date, Bargain Max offers great products at a great price and a great service. Very Happy, thank you!”

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Posted 3 years ago

“The item I have received was sent without the outer packaging - since it was a Christmas present this was disappointing. I am in contact with customer services at present to sort this issue out. The product was shown as having a box in the photos... but turned up just in the cardboard packaging... hard to know of anything is missing when the box is not sealed.”

Helpful Report

Posted 3 years ago

We are sorry for the disappointment the direct from manufacture packaging caused Many thanks Customer care

Posted 3 years ago

“Delivery was on time a day later but not much hassle with that, but my order was wrong, i received the wrong item i needed for my sons xmas, instead i got something i would only give to a girl. Not happy. Have tried to contact with no luck. Have looked and there are no plain instructions on how to return. Money wasted.”

Helpful Report

Posted 3 years ago

We are disappointed at your recent review due to the immediate response the next day and the replacement done for you immediately many thanks Customer care

Posted 3 years ago

“Fantastic easy to use website that has real value for money bargains also excellent delivery service”

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Posted 3 years ago

“Purshased this for my grandson for xmas , so don't know what product is like, but , it came quicker than the estimated time so thats all good hopefully grandson will be pleased , .”

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Posted 3 years ago

“I have still not received my item. I ordered mid November. I’ve emailed you to ask what is happening. Your automated response confirmed I would have a response in 48 hours………..still waiting!”

Helpful Report

Posted 3 years ago

Hi, we are surprised at this review as we responded to your email within 24 hours sent on the 13/12 responded by a colleague on the 14/12 if there was a further email that you sent I am afraid it was not received, and apologize that this occurred. Many thanks, customer care.

Posted 3 years ago

“Item never arrived”

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Posted 3 years ago

HI So sorry that this item did not arrive for you however we can now see that Hermes has delivered on the 21/12 after a very long delay, please get in touch so we can arrange a collection or recharge on this received item . Many thanks Customer Care

Posted 3 years ago

“Fast delivery and fair prices”

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Posted 3 years ago

“I paid for an order in November with Bargin Max for over £100 for 2 products, 1 of which £72 was never delivered. I have contacted Bargin max several times and never received a response. It is now nearly 1 month since I paid and I have heard nothing whatsoever and there is no customer service telephone number Shocking!!”

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Posted 3 years ago

I can see that this has been fully resolved and apologize for the delay we did need to get a response from our carrier before we could issue that refund for you Many thanks Customer care

Posted 3 years ago

“Unfortunately never received my order which was christmas presents. Haven't been able to get any sort of answer where my parcel is or offered any help to rectifying the issue other than contacting hermes who haven't responded to any of my attempts to contact them over the past 10 days. Disappointing as don't have the money to repurchase. Have ordered before with no issues but won't be ordering again as customer service has been very poor which is a shame as prices and products are great usually.”

Helpful Report

Posted 3 years ago

Hi Unfortunately on this detail no communication was received from you, we are surprised at the lack of support please do get in touch with us at support@bargianmax.co.uk and the team is here and always wants to support our customers. Many thanks, customer care

Posted 3 years ago

“Loved my item's will have 2 very happy girls”

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Posted 3 years ago

Thank you. Great review

Posted 3 years ago

“Ordered 2 items for Christmas absolutely chuffed with them both got them cheaper here than other places I looked at and delivery was really quick”

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Posted 3 years ago

“They’ve taken payment for 4 mario playsets and the moneys come out my bank which I confirmed through my app aswell taken payment and the payment page said sorry payment wasn’t taken try again with a different card no way to contact you and there’s not any live chat either ?”

Helpful Report

Posted 3 years ago

Hi I can see my colleague has confirmed to you the reason why the order was unsuccessful Kind regards Customer Care.

Posted 3 years ago

BargainMax.co.uk is rated 4.6 based on 10,216 reviews