BargainMax.co.uk Reviews

Name: BargainMax.co.uk
Address: Bargainmax Online Ltd, Devon Mill, Oldham, Manchester
Rating: 4.59

4.6 Rating 10,323 Reviews

90 %

of reviewers recommend BargainMax.co.uk

4.6

Based on 10,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About BargainMax.co.uk:

BargainMax is a UK based online retailer of toys, games and collectibles, with a simple mission of making big toy brands accessible to all children. From LEGO to Barbie, Paw Patrol, Funko and more, customers will find a range of toys from new born through to big children, available with value in mind. With free delivery on orders over £19.99, an in-house customer service team, and buy now pay later options, shopping for your toys is quick and simple with BargainMax.

Visit Website

Phone:

0333 999 8779

Email:

support@bargainmax.co.uk

Location:

Bargainmax Online Ltd,
Devon Mill,
Oldham
Manchester
OL8 4QJ

BargainMax.co.uk 5 star review on 29th March 2025

1166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was missing items in my order when I received it. I contacted them via email and they requested I send pictures of the box it was delivered in and the instructions to show what was missing. I did this and I have had no response. It’s been over a week..!”

Helpful Report

Posted 4 months ago

Hi Michelle, Thank you for the feedback. We're sorry to hear about the missing items in your order and the lack of response. This is not the service we aim to provide. Please reach out to us again with your order details, and we will prioritize resolving this issue as soon as possible." Grace

Posted 4 months ago

“So disappointed. Parcel still hasn’t arrived and have tried contacting the company. After one reply to understand my frustrations and ask what I would like a refund, I then haven’t heard anything again! And I still haven’t received any of my items. Won’t be using again”

Helpful Report

Posted 4 months ago

Hi Victoria, Thank you for your review. We're truly sorry for the delay and the lack of communication you've experienced. This is not the level of service we aim to provide. Please contact us directly with your order details, and we will prioritize resolving this issue for you as quickly as possible. Grace

Posted 4 months ago

“Very poor mix up on address labeling no one checked. The carrier sent it to 14 different depots 14!!. They drove past my address on 3rd day not second could only talk to robots . They then sent it back. Contacted sensory education who did nothing Dispte it being there chosen carrier ignoring 2 phone calls from me both times leaving messages on answer. This toy was for my one year old granddaughter. Shocking absolutely never spend anymore money to your faceless soulless business. Mr Newcombe retired”

Helpful Report

Posted 4 months ago

Hi Derek, thank you for your review. We sincerely apologize for the frustration you've experienced with your order. We understand how disappointing this must have been, especially as it was for your granddaughter. Please know that this is not the experience we aim to provide, and we deeply regret the issues with the delivery. We would appreciate the opportunity to make this right. Kindly reach out to us directly, and we'll do our best to resolve this situation. Grace

Posted 4 months ago

“I never received my parcel still waiting on it”

Helpful Report

Posted 4 months ago

Hi, We're sorry to hear that you have not received your parcel yet. Please contact us with your order details and we'll look into this right away to help resolve the issue. Grace

Posted 4 months ago

“Disappointed never got my order. It was my childs main present for Xmas.”

Helpful Report

Posted 4 months ago

Hi Denise We're sorry to hear that your order did not arrive as expected, especially with it being an important gift. Please check your communication with us as this has been resolved for you. Grace

Posted 4 months ago

“It still hasn’t arrived”

Helpful Report

Posted 4 months ago

Hi Terrie, thank you for your review, I am sorry for the delay in delivery, I can see that the order is out for delivery today, please look out for it. Bonnie

Posted 4 months ago

“Terrible, after 2 weeks still not received my item and very little communication regarding its where about. Avoid if you actually want to get the products you paid for.”

Helpful Report

Posted 4 months ago

Hi Rachael, thank you for your review, I am sorry for the delay in the delivery, I can see that your order has been delivered, I am sorry for any inconvenience caused. Bonnie

Posted 4 months ago

“NEVER RECEIVED ITEM”

Helpful Report

Posted 4 months ago

Hi Ann, thank you for your review, I am sorry to hear that you have not received your order, please send us a query so that we can assist you. Bonnie

Posted 4 months ago

“No updates given, no tracking information given, just a waiting game to see if it arrives before Christmas”

Helpful Report

Posted 4 months ago

Hi Willlz, thank you for your review, I am sorry that you have not received your order, I have sent you an email with the outcome. Bonnie

Posted 4 months ago

“Do not recommend still waiting on a £100 parcel I ordered on the 29th it’s now the 11th… was due to be delivered 7th and still nothing. Won’t let me contact yodel who has the parcel… and it’s my daughter main Xmas present.”

Helpful Report

Posted 4 months ago

Hi Lauren, thank you for your review, I am sorry to hear that your order has not been delivered, I can see that you have sent us your query, and we will be attending to it shortly to investigate for you. Bonnie

Posted 4 months ago

“I have placed an order with Bargain Max. Delivery was quick which was the only positive thing. My order arrived with half the items missing. I have contacted the customer service, the person on the phone was rude with lack of patience. I have a 2 years old at home and I needed for moments to sort my son while on the phone. I was told my order will be checked and I will get an email the same day. I did not receive any emails. I contacted customer service again and lady I spoke with was helpful. They couldn’t resend my itemising items which was a shame but they refunded me. I have placed another order with Bargain Max for the items I was missing from my first order. Order has been placed, paid for and I was waiting for delivery few days later I got an email saying that there was an error on the website and they are out of stock with the items I wanted. All in all terrible experience with nothing but hustle. Won’t be ordering from the website again”

Helpful Report

Posted 4 months ago

Hi Aga, thank you for your review, I am sorry that you had such an experience with your order, our aim is always to ensure great customer service and journey and in this case we did not meet that. We apologise for any inconvenience that this has caused you. Bonnie

Posted 4 months ago

“You’re not getting back to me after 1st responding to my complaint about a playdoh set. It’s arrived in a brown cardboard box not the playdoh box as advertised and is missing a pot of playdoh. You wanted photos, I sent them. You came back with the answer that you sell the playdoh sets in those boxes but yet the other playdoh set I ordered arrived in the box it was supposed to as advertised. I’ve asked for a refund 3 times, you’ve not dealt with it. I was offered a free postage label to return it, you’ve not sent it. 1st time ordering from you and won’t be doing so again. Am on the verge of taking this to social media. How can I give a brown cardboard box that says Hasbro on it with one not two pots of doh and a plastic dinosaur the size of a sock to a 5 year old for Christmas. This has also been pointed out to you and you haven’t resolved the matter. Not impressed.”

Helpful Report

Posted 4 months ago

Dear Sunrise, Thank you for providing your feedback. We have addressed the issue you mentioned, and we apologize for any dissatisfaction with the service you received on this occasion. We are confident that your next order with us will meet your expectations, and we apologize once again for any inconvenience caused. Sincerely, Dan

Posted 4 months ago

“The item has not turned up!!!!’ Still waiting been at Yodel since 22 November”

Helpful Report

Posted 4 months ago

Hi Sandra, thank you for your review, I am sorry to hear that you are still waiting for your order, after checking, the tracking shows that it is out for delivery. I apologise for the delay and inconvenience that this has caused. Bonnie

Posted 4 months ago

“Placed and order for the lol dolls house, all went through fine, had email confirmation upon payment, have gone in today to check dispatch/delivery time to.find it's been cancelled, even though it's still in stock and dropped in price for black Friday with no explanation as to why.”

Helpful Report

Posted 4 months ago

Hi Louise, thank you for your review, I am sorry to hear that your order was canceled without an explaination, please send us your query so that we can investigate further. Bonnie

Posted 4 months ago

“Don't waste your time with this company, stick to local stores or even Amazon. It's been over 10 days and I still haven't received my package. I redirected it to a local store and after multiple chats with Yodel they have no idea where my package is. I asked for help from BargainMax but I just got fobbed off. I had to source what I needed locally, I better get a full refund.”

Helpful Report

Posted 5 months ago

“I can’t write a review as I haven’t even received the parcel. Yodel aren’t helping and I’ve had no word back from bargain max”

Helpful Report

Posted 5 months ago

“Still waiting for my package, their currier thought It was a good idea to leave my package three doors away on a busy street in-between bins and no email to tell me where till I complain! Avoid at all costs shocking company!”

Helpful Report

Posted 5 months ago

Hi Wayne, thank you for your review. We're sorry to hear about your experience and understand your frustration. This is not the service we aim to provide. I have reached out by email to resolve this for you as quickly as possible. Many thanks, Grace

Posted 5 months ago

“My order was duplicated and money taken twice. Despite multiple emails and attempts to speak on WhatsApp as suggested. I still have no resolve. Very disappointing!”

Helpful Report

Posted 5 months ago

Hi Alison, thank you for leaving a review. We apologize for the inconvenience you've experienced. I have reached out to you by email please reply, and we’ll prioritize resolving this for you as quickly as possible as we always aim for the best service. Thank you for your patience.

Posted 5 months ago

“The quality of this kitchen is very bad ,the doors don’t stay in place ,they keep falling,very hard to assemble, the screw what is caming with is very bad quality and not usually one”

Helpful Report

Posted 5 months ago

Hello Mihaela, Thanks for leaving a review, I can confirm I have contacted you via email to discuss the faulty item, please respond asap so that we can resolve this issue for you. Kind Regards Dan

Posted 5 months ago

“Parcel not received”

Helpful Report

Posted 5 months ago

Hello Kathie, I have contacted you by telephone today and left you a voicemail, I have looked into the missing parcel for you and I can confirm this is not missing, its still in transit and will be delivered today via Yodel between 1:52PM - 3:52PM. Kind Regards Dan

Posted 5 months ago

BargainMax.co.uk is rated 4.6 based on 10,323 reviews