Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 732 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2025

Christine J

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th March 2025

Wendy G

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th March 2025

Natalie M

566

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife and I have traveled to eighty countries in the past 55 years. The personalized tour that you organized thru Poland, Lithuania, Latvia, Estonia and Finland, was the best we have ever undertaken. The guides were Knowledgeable and the drivers were punctual without exception. The hotels were good and in excellent locations. We HIGHLY recommend Baltic Travel LTD without reserve. Thank you again for a job well done! John Ruzzier”

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Posted 5 years ago

“Laura at Baltic Travel Company helped us plan a fly drive holiday at last minute, she was helpful, efficient and responded rapidly via phone and email, we soon had a super trip planned. The holiday was a mini taster as it was our first time in Norway, which took in mountains, fjords, countryside, small town, villages and cities, a perfect combination. All flights, car hire, hotels information and a rough itinerary were produced and dispatched to us via post. We were really pleased with her choices of route and accommodation, in fact nothing could have been planned any better, although as we really loved Norway we wished we had stayed for a longer duration. In essence as great company to deal with and I wouldn’t hesitate to use them again, plus as a returning customer you accrue a discount off further travel.”

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Posted 5 years ago

“Brilliant holiday. Thanks for setting it up. The Faroes are stunning visually especially if you drive the Buttercup Routes. I needed more time as I would have liked to get to the southern islands. Another time maybe.”

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Posted 5 years ago

“Efficient and friendly service.attention to detail”

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Posted 5 years ago

“Once again, many many thanks to Daina for arranging our holiday to Krakow and Zakopane; another wonderful holiday. Radisson Blu Hotel is a super hotel – I would totally recommend. Grand Hotel Stamary in Zakopane is gorgeous and the staff are very friendly. The room was lovely, very comfortable and spacious, and the bathroom just right; but despite having an accessible room the hotel isn’t fully accessible. The ramp at the entrance is too steep to use safely alone, and the restaurant is down a flight of stairs with no lift access. The staff, however, were fantastic, and gave us a lot of help, they happily helped Peter up and down the ramp each time, and we were able to sit in the bar and have breakfast and dinner. So, not a huge problem and I would recommend this hotel too. It will soon be time to be in touch again to organise for 2020!”

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Posted 5 years ago

“Great service- took time to understand our requirements and to offer a bespoke package. We had a wonderful holiday- especially the private tour”

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Posted 5 years ago

“We have recently returned from a North Cape fly drive trip which was amazing. We had a good variety of overnight accommodation in wonderful locations, all were comfy, warm with great breakfasts! So, thank you Baltic Travel for organising this wonderful trip for us.”

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Posted 5 years ago

“Everything was very well organised. There were some issues with a couple of hotels trying to bill us for our room which had already been paid for. Inga at Baltic Travel was very helpful and contacted the hotels in question straight away to get the billing refunded, including any loss due to differing exchange rates. Apart from the billing issue (not Baltic Travel's fault) everything was perfect and seemless. We would highly recommend Baltic Travel and would definately use again if travelling to any of their destinations.”

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Posted 5 years ago

“We recently travelled on a river cruise, St Petersburg to Moscow through Baltic Travel which was fantastic. Baltic Travel helped us choose the ship and itinerary that best suited us. They even got us upgraded to deluxe cabins at no extra cost. Julija took us step by step through the visa application which seemed daunting but with her help it was no problem. The flights, the airport pick ups etc, ran so smoothly. We were really impressed! The cruise was absolutely brilliant. There was so much to do, the cabins were well appointed, the food was incredible and all the staff, from the seamen to cleaners to guides, interpreters etc were all so efficient and friendly. The trips were well organised and great experiences. We were the only ones from the UK that wanted to go on the Folk night in St Petersburg but they arranged for us to be dropped off and met by an English speaking rep and then took us back to the ship. They had even arranged a late dinner for us. Unbelievable Care! We would like to thank Baltic Travel and especially Julija for such an amazing '5 star' experience.”

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Posted 5 years ago

“The tour at Copenhagen and Bornholm in May 2019 was very nice. I enjoyed the trip. The accommodation was great. I liked the Absalon Hotel and Fredensborg Badehotel very much. The rooms were nice and the staff were very warm and friendly. While Absalon Hotel was very near the Metro Station and Fredensborg Badehotel was near the bus stop, it was convenient to travel. The information from the package (e.g., the vouchers, summary of the trip etc) was useful and helpful for my travel plans. Besides that, the sharing, advice and support by Inga and her colleague on Copenhagen and Bornholm, e.g. Transportation was helpful. Thank you very much.”

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Posted 5 years ago

“Have done so.”

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Posted 5 years ago

“By sending us to Copenhagen. We really enjoyed ourselves. We went everywhere. Denmark was civilised, unlike Britain; you can drink water straight from the tap without tasting chlorine; everyone is on cycles and very polite. No cycling on pavements! People pay a higher Income Tax, but they’re looked after by the Government. They get £15 to £20 per hour; no slave wages! Everything was wonderful!”

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Posted 5 years ago

“I have recently returned from a Baltic tour traveling from Vilnius to Riga and finishing in Tallinn. As I was a solo traveler for the first time I had some worries but any fears were quickly brushed aside. Daina was able to answer any questions I had. Our guide Valdis Ceics was brilliant - sharing his local knowledge and fun facts, telling stories about the history of the Baltic States and how it affected the people. Not only did Valdis speak good English he also had to speak German. In fact on one occasion Valdis was only going to do the german tour, so several of us “jumped ship” and joined him. The tour ran like clockwork and Valdis always kept his cool which was probably not always easy. I would highly recommend you and will be travelling with you again.”

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Posted 5 years ago

“We visited Riga, Tallinn and Parnu on a seven night holiday organised by Julija who was excellent throughout the pre-planning phase. Hotel recommendations were excellent; the travel itinerary was detailed and Julija managed the outbound and inbound check in arrangements to enable us to get decent seats on WizzAir. Tallinn is a beautiful city to visit despite the cruise ship "zombies" that walk the streets. We stayed in the 3 Sisters Hotel in Tallinn - highly recommended. If you are thinking of travelling in this region; I can highly recommend these guys to arrange your travel and give sound advice.”

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Posted 5 years ago

“The Russia trip was excellent - a fascinating journey into history and culture. It was very well organised and everything went smoothly. A couple of points of feedback: 1. The itinerary was very fluid and didn't follow any material I was given. Perhaps this is common with Russian itineraries as the guides mentioned a number of times that plans could change if traffic was bad, museums were suddenly closed by govt etc etc. 2. The Moscow section of the itinerary was very quick and full - it's a personal preference however I would have loved a longer period in Moscow and less time in St Petersburg. 3. The hotel in Moscow (Holiday Inn) was excellent and the staff very helpful and friendly. The room was great. The hotel in St Petersburg was a bit disappointing, a bit run-down and my initial room was very small (in the attic). I asked for a room change after the first night and they accommodated my request. I must thank Daina very much for her assistance throughout - my booking process, documents given and information was excellent. I plan to book more tours through Baltic Travel.”

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Posted 5 years ago

“I am delighted with the holiday planned for us by Baltic Travel. Everything went very smoothly from start to finish. Brilliant hotel convenient for major sites and a really helpful concierge who arranged events for us with discounts. Friendly and helpful staff, I particularly want to mention Michael who helped us obtain visas and answered all our questions with patience.”

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Posted 5 years ago

“We had the most fantastic holiday in Norway on the Arctic Combo. . We couldn't fault anything about the trip and thought that it was excellent value for money. We loved our time on the Hurtigruten-the food was excellent and the scenery was amazing.. The highlight of the trip was of course the Snow Hotel and the king crab fishing, snowmobiling and husky dog sledding were incredible experiences-the guides were extremely knowledgeable. We will definitely use Baltic Travel again for any future Scandinavian trips and will recommend you to others. Many thanks for a magical holiday”

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Posted 5 years ago

“Just got back from a week in St Petersburg organised by Baltic Travel. The pre-trip organisation was excellent. Getting our Russian visas went smoothly. Laura answered all our questions, even calling St Pete to get answers! Flights and pick-ups wentq well and once there it was excellent. Loved the Ambassador Hotel....very friendly staff, clean, comfortable and great breakfasts. Would thoroughly recommend Baltic Travel and will definately use them again when we head to that part of the world. Martin & Joy”

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Posted 5 years ago

“Fabulously organised and delivered trip to Moscow and St Petersburg, from first contact with Michael and team in the London office to our safe return landing at Newcastle airport. Brilliant guides, great itinerary, good hotels - educative, entertaining, relaxing in equal measure. Special thanks to guides Sasha (Moscow) and Teddy (St P).”

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Posted 5 years ago

“Friendly, helpful organisation. Everything went to plan, precisely but with comfortable ease. Being picked up on every leg of the journey and tour was wonderful. Both guides were excellent; Sasha's sense of humour was an added bonus. Both kind, gentlemanly, and incredibly knowledgeable. Teddy tells a great story. All the tour visits were well chosen and the Russian meal was wonderful, for the cuisine as well as socially. A lovely idea. Both hotels were well located with efficient, warm service. I liked the Moscow Hotel best, for its dining and quiet décor, but we were well served in both. Flights great. Love Russia. Will highly recommend Baltic Travel Company. Thankyou.”

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Posted 5 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 732 reviews