Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 709 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 709 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th January 2025

Alan C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th January 2025

Denise M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th January 2025

Andy S

517

Anonymous

Anonymous // 01/01/2019

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“My husband and I went to Iceland in March. We went on the Land of the Northern Lights tour and it did not disappoint! We had a fabulous time visiting all the attractions in Iceland which was amazing and to top it off we were blessed to see the dancing northern lights when we stayed in the little cabins in the south west of the island. Also our tour guide (Vally) was so knowledgeable and really made the trip due to all the historical stories she was able to tell. All in all we had an unique trip and I couldn't have asked for any more. Thank you. Samantha.”

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Posted 8 years ago

“We had the most wonderful trip. I can't fault it at all. There was no area where I felt things could be improved. Excellent, and excellent value for money”

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Posted 8 years ago

“Just wanted to drop you a line to thank you for booking and arranging our holiday.we all had a fantastic time.we didn't manage to see the northern lights unfortunately,we took the trip on Saturday but it was a bit cloudy and then it was cancelled again on Sunday. Our other trips were great though,so many amazing sights.the hotel was really central too and the staff were really helpful and friendly. Thank you again for all your help in arranging our holiday,will definitely be recommending you to my friends and family”

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Posted 8 years ago

“We had a fantastic experience with the Baltic Travel Company. Daina was incredibly helpful responding to our questions, helping to organise our unique travel itinerary either side of the week long tour in Russia. Her support during the visa process was absolutely fantastic! The tour itself was wonderful - so many famous sights and stories! The local guides were friendly and helped us over and above along the way. It was a great experience we will never forget and fingers crossed we can do another Baltic Travel holiday again soon.”

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Posted 8 years ago

“We have only recently returned from a five day trip to Iceland - our first visit. Nothing was too much trouble for Inga. She offered us a choice of hotels - we stayed at the lovely Art Deco, Hotel Borg in Reykjavík - and requested a room with a view over the leafy square and a bath! She responded very quickly to any questions we had and kept us fully informed what would happen and when. Excellent personal service sums up our first experience with Baltic Travel - we are sure it won't be our last! Julie and Mark Fox”

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Posted 8 years ago

“Our 5 night trip to Iceland including the Golden Circle and South Shore Adventure tours was fantastic. The planning and organisation was easy with Lena's assistance, and all the arrangements were as expected. Our hotel (Foss Hotel Reykjavic) was clean comfortable and quiet with good views and we loved the food and ambience in the beer garden (although all alcoholic drinks are expensive). Although it would have been possible to organise independently we were definitely pleased to have gone through Baltic Travel”

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Posted 8 years ago

“Hi Lena, Hope you are all well! Got back from our absolutely unbelievable trip this morning. Just want to say a big thanks for sorting everything out,we literally couldn't have asked for more. It has to be the most incredible place I have visited...the hotel was fantastic and having the freedom with a car was perfect. Food was amazing and the sights were like nothing I could have imagined...although we had a bit of a scare when we got caught in a snow blizzard on top of a mountain!!! We are still alive so can't have been that bad.Ha. I think it ranks number 1 on my list and I've been to some quite cool places. I will not hesitate to go back and hopefully see the southern islands and mykines maybe in the summer as although we did quite a bit, I still feel like we only touched the surface. People are seriously missing out!!! The Baltic Travel Company is awesome. I'm sure I will be in touch soon.”

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Posted 8 years ago

“After looking at several travel companies on the internet I was so pleased we chose Baltic Travel for our 4 day trip to Reykjavik. I emailed the company with ideas of what we would like to see and do in Iceland and Daina promptly replied with a detailed itinerary and costs. Everything from our flight boarding passes, trip bookings and 24hr contact numbers were posted to us a week before we left. We couldn't think of a single thing that they hadn't thought of . Our trip was amazing and not one single problem. I would highly recommend this company and would not hesitate to use them again and hopefully will be.”

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Posted 8 years ago

“I was extremely pleased with this Northern Lights short break in Norway. Everything happened as it should with our transfers between airport and hotel, Northern Lights Chase and Dog Sledding. It was a great experience and the fact that an evening meal was included, as well as breakfast, in the cost of the hotel made this very good value.”

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Posted 8 years ago

“Our short break to Iceland was organised very efficiently by Baltic Travel Company. We had vouchers to exchange for transport, hotel, excursions etc. Communication before the trip was excellent, with different options explored. The trip included a good mix of activities and free time to explore independently. I would recommend Baltic for this sort of trip - this was the second time I have used them.”

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Posted 8 years ago

“We have just returned from "Winter Wonderland - multi activity holiday" in Finland and had a fantastic time. The hotel staff looked after us really well & the birthday cake for my husband was not forgotten. The activities were really enjoyable, the highlight for us both being the husky safari. The cross country skiing was timetabled for the second morning which gave us the opportunity to do more of it as the week progressed. The food in the hotel on the first three nights was really good and the buffet on the next three was good, the difference being that due to it being a buffet, some of the food was warm rather than hot. The staff even went to the trouble of making us sandwiches on the morning of our departure as we were going to miss breakfast. The hotel was clean and very comfortable, the perfect base for our activity holiday. Everything was seamlessly organised from star to finish with no delays or hiccups along the way. Thanks again for your help in organising a very enjoyable holiday Annette McGuirk”

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Posted 8 years ago

“We have recently travelled to Iceland on a short break booked through Baltic Travel Company. We were very impressed with the service we received from Daina and her colleagues at Baltic Travel. From our initial enquiry, through to our communications after our return, everything was dealt with promptly and efficiently. The tickets turned up earlier than the 2 weeks before departure. Our package included tours in Iceland with Reykjavik Excursions and these were very well organised, ran on time and had no problems even though we had to re-book some of them due to 'bad' weather. Unfortunately, we were unable to go on the Northern Lights tour as each evening the weather conditions were unsuitable, however, on our return we contacted Baltic Travel and they refunded the cost of this tour with no quibble and again very quickly. We chose to stay in the Best Western, a budget hotel. The hotel was clean and comfortable and very well located to explore Reykjavik. We only have one negative about the hotel that the TV in our room did not work. The reception staff at the hotel tried to help and offered for us to switch rooms but as we only had a few days this didn't seem like a good option. This issue was not resolved but that is down to the Hotel Management and really didn't cause too much distress. We would highly reccomend using Baltic Travel Company for any tours to the Baltic area and should we decide to holiday in these areas in the future we would certainly be looking at their packages. Thank you Daina and all at Baltic Travel for a very well organised holiday.”

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Posted 8 years ago

“Brilliant short break in Iceland organised by Daina, trips were well organised especially the superjeep excursion. Would definitely use this company again. Thanks for making my husbands 50th birthday so memorable.”

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Posted 8 years ago

“Hi Lena, Hope you are all well! Got back from our absolutely unbelievable trip this morning.Just want to say a big thanks for sorting everything out,we literally couldn't have asked for more. It has to be the most incredible place I have visited...the hotel was fantastic and having the freedom with a car was perfect.Food was amazing and the sights were like nothing I could have imagined...although we had a bit of a scare when we got caught in a snow blizzard on top of a mountain!!!We are still alive so can't have been that bad.Ha. Got some great photos as well so will send some over with the Greenland ones when I get a chance. I think it ranks number 1 on my list and I've been to some quite cool places.I will not hesitate to go back and hopefully see the southern islands and mykines maybe in the summer as although we did quite a bit,I still feel like we only touched the surface. People are seriously missing out!!! The Baltic Travel Company is awesome. I'm sure I will be in touch soon. Tom P”

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Posted 8 years ago

“Our Northern Lights short break to Tromso, Norway with Baltic Travel Company in March 2016 was just awesome, marvellous and out of this world. All the experiences will go down our memory lane for the rest of our lives. We were very lucky to see the full panaromic views of the Northern Lights at two different places. Our guide Denise was just exceptional and so was the bus driver Gert. We still keep on thinking about it and looking at the photos taken. We also experienced and adventured Dog Sledding and wow what a whale of a time my wife and I had. Everyone was so helpful, polite, courteous and went out of their way to ensure we had great time and holiday. We would also like to thank Daina Kontrima of Baltic Travel Company from the kernel of our hearts for planning and organising such a breath taking holiday. She has always been polite, helpful, understanding and very efficient. We are pleased to have booked this and previous holiday with her. For both of our Norway holidays we did not face any problems and all was planned perfectly. We highly recommend Baltic Travel Company for your Norway and other holidays. For our two holidays to Norway all went perfect. Avinash and Usha Thakrar”

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Posted 8 years ago

“Cannot thank Daina enough. Our trip was very well organised, Daina did all the paperwork, posted boarding passes and everything else to me. The tours in Iceland ran like clockwork. Hotel Fron is very good, excellent location, nice rooms, good food in the restaurant and helpful staff. Definitely recommend using this company, it made everything so easy and relaxing.”

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Posted 8 years ago

“Firstly we want to thank you for arranging everything so fantastically for us, we couldn’t fault your service as everything was made so easy for us. You arranged our trip to Finland for us and have to say everything was taken care of which made it such a brilliant holiday. It took quite a bit of time for us to make up our mind on where to go and what activities we wanted to do but none of this was too much trouble for you and you arranged it all so carefully. You expertise and knowledge of the areas was a great help and we have no hesitation whatsoever in strongly recommending your services, certainly the best travel company we have ever used. Thanks Gary Henderson Gary”

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Posted 8 years ago

“I've rated Baltic Travel 'Very Good' but would have liked to rate them excellent. Planning the trip, including some extras that we requested, couldn't have been easier, with immediate responses to emails and extremely courteous and friendly advice on the phone. All the arrangements during the trip were perfect, hotels well chosen for comfort and location, the itinerary well laid-out with lots of advice about airport transfers, buses, taxis, etc. The price too was excellent - given how expensive Norway is, our holiday was extraordinary value for money. A lovely and very personal touch was that Inga even emailed us after her own visit to North Norway with a restaurant recommendation which looked unsuitable as I'm vegetarian. She contacted the restaurant, checked that they could provide vegetarian food, and made a booking for us. It was the best restaurant in Svolvaer which, without Inga's help, we probably wouldn't have tried. It's quite rare not to be able to think of a single problem, before or during a holiday, but I can't, so Baltic Travel is firmly at the top of my list and the next time can't come soon enough.”

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Posted 8 years ago

“Dear Inga I want to say a big thank you for your impeccable organisation of our Norway trip. From our first contact with you to arriving back in London, all the arrangements went like clockwork. The hotels you chose for us were excellent with comfortable rooms, charming staff and great locations. The Clarion in Tromso is delightful, and they certainly look after guests in a very special way, especially the waffles in the afternoon! In Bergen , the Bristol was great too, and being just two minutes from the airport bus stop, five minutes from the waterfront and a very easy walk to the railway station, the location was perfect. Our cabin in Svolvaer was really cosy with gorgeous views over the water. We expected a one bedroom cabin, but we had two, so plenty of space to make ourselves at home. Hurtigruten was a good experience too and we were extremely lucky to reach Trollfjord just as the sun was setting. It was one of the most beautiful sights I've ever seen. And of course a very special thank you for checking out the availability of vegetarian food at Borsen Spiseri on our second Lofoten night and for arranging for us to eat there. When we checked in, we booked a table for that night too, as we didn't feel like walking back over the bridge to look for an alternative. What a beautiful restaurant it is, with its old wood, candlelight, delightful staff and delicious food. They cooked me two excellent veggie dinners. Lofoten Lights was a great choice for our tours. Claudia and Maurizio are a charming couple, so friendly and very knowledgeable about their adopted home. They took us to a perfect vantage point for the Aurora, which started just as we got out of the car, lasted for over an hour, and was still on the go when we got back to Svolvaer, so they stopped to take even more photographs, which I now have - I've attached a couple for you to see. They were just as delighted as we were to see such a wonderful Aurora. In addition to the holiday you booked for us, we also went on a Fjord boat trip from Tromso, to the concert in the Arctic Cathedral, and we took the Norway in a Nutshell tour from Bergen. We visited the Polar Museum in Tromso, the Second World War Museum in Lofoten and the Hanseatic Museum in Bergen - all were extremely interesting and gave us a good insight into Norway's history. Despite packing all those things in, it still felt a relaxing trip, and what made everything so easy was that you had prepared us a great itinerary and taken care of so many details that many travel companies do not. All we had to do was enjoy ourselves. Most special moments: for me, the sunset over Trollfjord; for Andy, the Northern Lights. As for the future, I'm sure we'll be booking with you again and I'm already recommending you to friends! Irene”

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Posted 8 years ago

“Brilliant holiday, all put together exactly to fit our needs. Our 2 teenage/grown up kids (16 and 18) loved it as much as us. Super advice from Diana and the team - these girls know their stuff ! And they all can help when the other is on the phone or not there. Local guided tours were by smaller independent outfits where possible - so when possible we had a people carrier, not massive tour bus - stops when you want, not when the schedule says so - home made salmon sandwiches, not pre paid large volume buffets. And expert advice of people who clearly love their country. Thank you so much , you made our new year something very special. Would recommend you to anyone !”

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Posted 8 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 709 reviews