Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

467

Anonymous

Anonymous // 01/01/2019

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“Travelled to Iceland for a 1 week 'Active Adventure Holiday' booked with Baltic Travel Company. Easy to navigate and professional website. Friendly staff and my e-mails and telephone calls that I made were always responded to very quickly. All my holiday documents were posted to me and the Vamoos App was a brilliant added extra. I would reccommend this company and will consider booking through them again in the future.”

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Posted 5 years ago

“My trip to Russia was my first solo holiday. Baltic Travel had taken care of everything. The collection from the airport and the train station went without a hitch. The hotels were good and the guides were very helpful and knowledgeable. The country was beautiful too and well worth a visit. I wouldnt hesitate to use Baltic Travel again.”

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Posted 5 years ago

“Our holiday was magnificent and we saw parts of Finland we wouldn't have discovered had it not been for the specialist knowledge of the company. Everything they booked for us in advance was great, and there were no problems or technical hitches. The staff were all unfailingly helpful, including when we telephoned from Finland having lost our printed itinerary documents, and also when we had to change one of our travel party in advance of the holiday. We would highly recommend the services of Baltic Travel Company.”

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Posted 5 years ago

“I usually do holidays where I scrabble together activities and/or places to visit, which at time I know I could have done better. On early research for going to Greenland it seemed wiser to book a tour and as greenland is a place I knew nothing about and not even knowing about anything that I could look up, I decided to book a tour. On visiting a travel agent they referred me to Baltic travel, particularly because they are ATOL and ABTA protected. I am so glad I put in an enquiry and booked the tour I did because it was fantastic and a bit beyond my ability to organise, especially as I left it a bit later than usual to book the holiday. The only down side which rests more on me, is that I felt a bit lazy because I felt they had done all the hard work and really quickly, buteveryone needs an imperfection so I can live with that. Without a doubt it was one of my best holidays, thank you baltic travel.”

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Posted 5 years ago

“This is the second time we have used Baltic Travel to put together a bespoke holiday for us travelling between different cities and countries. The service has always been fantastic, from putting together a suggested itinerary based on our initial enquiry to tweaking it as we've thought of other things, to delivering a package of documents that you just "show and go". The team has always been responsive if we've asked anything - no matter how quirky. We can't recommend them highly enough - a great way to book the holiday you want.”

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Posted 5 years ago

“We thoroughly enjoyed the Classic Baltic trip with tailor-made additions to meet our particular requests. Not only was every request met very efficiently but also the whole of the holiday arrangements went without a single hitch. Our tour guides without exception were local people with local knowledge in depth and an enthusiasm for their countries and good service. The hotels were well located and of a very good standard. An added bonus were the travel companions from across the world, all of whom were very friendly and shared their own insights. Baltic Travel certainly are the people to travel with to enjoy the very varied Baltic countries.”

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Posted 5 years ago

“Baltic Travel were extremely helpful in the planning and suggestions for our holiday to Iceland. i would thoroughly recommend this company”

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Posted 5 years ago

“This was my first trip with the Baltic Travel Company and I've been really impressed from start to finish. Inga was fantastic (both friendly and professional) and provided great information when I first enquired, and adapted the package to what I wanted. All the details/vouchers forwarded just prior to the trip were helpful and meant I was all set up for my trip to Svalbard and Oslo. The Polar Bears and Arctic Adventure in Spitsbergen tour was fantastic. A comfy overnight stop in Longyearbyen at the Coal Miners Cabin, a day around the town, and then on to MS Nordstjernen for a few days travel along the coast. There were plenty of landings at different points with excellent guides who were really informative and friendly. We were lucky enough to see a Polar Bear, Walrus and Blue Whales. The hotel Inga had booked in Oslo was lovely, and it's central location set me up well for a day exploring the city. Overall an excellent experience - thank you.”

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Posted 5 years ago

“This was a great trip – really enjoyed it and wished we’d had more time in this lovely country. The pre-trip organising was really good and all the guides were very friendly and where they were supposed to be at the designated times along the way. The pre-organised train tickets were good to get too. All the accommodation were good. Home stay in Ligatne was lovely - people were really accommodating and the place in the semi-rural setting was so relaxing. People at Hotel Gutenbergs in Riga were really friendly and couldn’t do enough for you. The Sigulda Hotel was too far out of the town - this made it hard to get back to the attractions. Getting to the Valmiera Hotel was quite a long walk - there were no taxis at the train station. We enjoyed the walk but it did require using google Maps to get there through fields and forest. The supplied mobile phone was a really good idea as our phone didn’t work in Latvia and we needed to get in touch with the guides at the end of a few legs to be picked up. The cycle through the forest was my highlight – we ate berries and lingered in a few spots to enjoy the river or the white cliffs or the quiet of the forest. Navigation wasn’t obvious though – we followed initially a bike trail (which took us a little time to find) then some orange markers on trees. I recommend that better maps and instructions are provided to make this easier. We were lucky to find the orange marked trail but wasn’t sure it was taking us to the right place at times. Few tips: 1. There are no lunch spots along the way for the cycling or canoeing. Get something the day before. 2. Make sure your bike is set up before Maris and the local contact leave you. The bikes were in good working order but my seat needed adjusting (not up and down – the angle). 3. Take your time on the canoeing days. The distance is easily achieved in the timeframes. Get out and explore the forest or take a picnic and stop along the way. We didn’t do this and probably didn’t get as much out of the padding sections as we could have. 4. We recommend that the bike hire in Sigulda should be for the whole day so that you can explore the whole area – there is so much to see and would be hard to do on foot (we just kept the bikes and got in trouble with Maris – sorry mate!). Thanks Daina and everyone else. We highly recommend this trip.”

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Posted 5 years ago

“Used the Baltic Travel Company twice now and both times have been extremely impressed with the quality of the service. Our recent trip to Norway was outstanding. We created our own itinerary and the whole organisation process was smooth from start to finish resulting in an incredible and memorable experience. Can't recommend enough!”

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Posted 5 years ago

“Awesome trip, beautifully and precisely put together by Julija at Baltic Travel. Hotels and locations superb, food excellent, (even Champagne for breakfast) transfers on time, we had a wonderful adventure, Estonia, Latvia, Lithuania, full,of history, brought to life by our great tour leader. Then on to Denmark, Copenhagen to complete our once in a lifetime holiday experience.”

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Posted 5 years ago

“A well organised trip and any small problems were soon rectified. Knowledgeable guides and a comprehensive itinerary for a week long trip to the three Baltic States. Excellent drivers and never a moment of worry. On time transfers from airport to hotels and vice versa. Optional tours to national parks etc but wouldn’t recommend the dinner options, over priced and not great food. However for us it was a well priced tour, we took the Deluxe Option and very pleased we did after hearing reports from other travellers of their hotels. Would definitely recommend Baltic Travel Company for their prompt responses and follow up to enquires.”

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Posted 5 years ago

“Have just returned from my third city Break arranged for me by Daina at Baltic travel this time to Tallinn a fantastic city to visit & again the flights hotel & my local guide were all excellent along with my private pickups. The attention to detail is always excellent as is the communication with Daina.”

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Posted 5 years ago

“I would highly recommend Baltic Travel. Michael, our travel consultant, was very efficient and dealt with all the arrangements. Although we had one slight problem, this was dealt with promptly and to our satisfaction. I would definitely use the company again if we were to consider one of their regions of expertise.”

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Posted 5 years ago

“Dear Daina Thank you for your email regarding our recent trip. Let me prefix our comments on the holiday with a great big thank you for all the help and work you and your colleagues put in on our behalf. In terms of costs eating out was not cheap but we did eat in restaurants and over the seven days we spent on average 100€ a day on meals which compares well with the UK and probably a little more expensive than France. We could have easily survived on street food which would have bought the costs down dramatically. Travelling around was very reasonable and it was great seeing countries in northern Europe. Thank you once more for organizing our trip and we will remember it with pleasure. With our best regards John & Vanessa Carr 30th July 2019”

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Posted 5 years ago

“I thought about organising a trip to Russia on my own, but having researched the Baltic Travel Company online, I decided to book with them. The favourable reviews were well founded as my experience was very positive from the start. Daina did a great job with the itinerary giving me options and different budgets. In the end we went for 4 days in St Petersburg, 3 days in Riga and 2 days on the coast. The hotels were very good and suggestions for tours were very useful. We were helped with the Russian visa application as well. All transfers, car hire in Latvia and connecting flights went very smoothly. The company clearly knows the region very well, as well as the hotels it recommends. If you want to retain some of your own independence, but have the back up of good organisation and great support, then I highly recommend the Baltic Travel Company.”

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Posted 5 years ago

“I found The Baltic Travel Company to be an excellent company. Booking was straight forward. The agent who I spoke to on the phone was extremely helpful. Documents and information arrived in plenty of time. Our luggage was left in Oslo, the fault of the airline. I phoned Baltic travel for advice, quite late on a Friday and the agents spent quite some time trying to help and give advice. I recommend this company and would definitely use them again.”

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Posted 5 years ago

“Inga was an amazing assistant in meeting our many and particular requirements. Everything went exactly to plan with drivers being on time and courteous and considerate. The high quality hotels were well chosen for their central city locations. I would highly recommend the Baltic Travel Company”

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Posted 5 years ago

“We spent the most wondrous 3 days in Greenland arranged for us by Julija from Baltic Travel. All the arrangements worked perfectly and Julija was really helpful quickly answering any questions we asked. All the excursions booked for us were amazing and Hotel Icefjord couldn't have been better. We would certainly consider Baltic Travel for any further holidays.”

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Posted 5 years ago

“A lovely fly-drive holiday, seeing many of the the highlights of Norway. The scenic routes of Rondane, Atlantic Road and Troll Road are spectacular and warrant more time, but don't miss the stave churches, particularly at Ringbu at Reinli - well worth a short detour. Ruros and Lillehammer are more than just rest stops, as they both have lots of interest.”

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Posted 5 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews