Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 729 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

Metrics

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4.9

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2025

Christine J

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th March 2025

Wendy G

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th March 2025

Natalie M

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic place Svalbard is - the trip was absolutely amazing. Laura had organised everything perfectly - trips, hotels and flights. It is something we'll remember always - thank you.”

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Posted 1 year ago

“Good, friendly and efficient service and detailed travel agenda. If I travel to any of your destinations I will be in touch.”

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Posted 1 year ago

“I had such a lovely time in Norway and I'm genuinely glad I chose Baltic to help me with my travel plans! I normally self-plan holidays but because it was my first time in a Nordic country, I decided to call in the "experts". All of my experiences scheduled with Baltic, from flight to accommodation to activity, went off without a hitch. The local guides for my "excursions" were a delight and even ran a tour when I was the only participant. I am the type of person who will scrutinize reviews to determine if I'm making the right choice - Baltic made this holiday a breeze and I would 100% book them again. I hope to come back to Norway again and spend a bit more time - 5 days was not enough :)”

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Posted 1 year ago

“I cannot recommend Baltic Travel Company enough! I have already passed their details on to a few friends because of how brilliant they were. When I first enquired about a booking, their responses were always fast. Inga provided such detailed information and options (such as a choice of hotel). I love that the holiday options were each given a full agenda and breakdown of each days activities. This felt so organised, even before we went on our trip, and certainly was whilst we were there. Every trip and transfer was organised and all relevant paperwork sent which made it so easy. Even an illustration of directions to the hotel was provided which gave me peace of mind when travelling to somewhere I hadn’t been before. Unfortunately one of the excursions planned for us had been cancelled by the operator, but Daina contacted us straight away (even before we got on the plane to go to Iceland) and made us aware. But on top of that, she offered us an alternative and organised the new booking for us, as well as a refund for the difference. The communication and organisation from start to finish was absolutely brilliant and I will definitely be booking with them again in the future!”

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Posted 1 year ago

“A professional and well organised company. The trip we booked went as per plan with no issues in flights, travel or hotel accommodation. Customer service was excellent. Email communication was great from the start and any questions asked before and during our trip were answered promptly. I am very satisfied with the service we received and intend to use Baltic travel again in the future, I highly recommend. Thank you to the Baltic Travel team.”

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Posted 1 year ago

“The basic 10 days tour of 'Taste the Baltics' was great to get a taste of the cities and countryside. The 3 extra days in Helsinki and the transfer to Tallinn were very well organised. Thank you Laura”

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Posted 1 year ago

“Very well organised - everything was punctual, and all the best places were chosen for us to see.”

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Posted 1 year ago

“Baltic Travel were excellent in arranging my 4 day tour of Iceland, choosing exactly the right experiences for my first visit. I had a wonderful time which was helped by having their back up and contact during my time there.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 13th September 2023

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Posted 1 year ago

“Absolutely excellent service provided by Daina and colleagues. I would highly recommend this company and would certainly use them again.”

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Posted 1 year ago

“Really helpful and a great tour. Thank you!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st September 2023

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Posted 1 year ago

“Booked an 11 day tailor made holiday with Daina from Baltic Travel. Five star service, immediate response to queries and alterations to itinerary. Very happy with the service from this company”

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Posted 1 year ago

“We had a very good experience with Baltic Travel. We went on the Scandinavian capitals trip - 3 nights in each of Copenhagen, Oslo and Stockholm. It was all very well organised and the hotels were good choices - quite different in each location but always well-positioned to see the city on foot. Any extra information we asked for was accurately provided. If anyone is going on this particular tour I would recommend you see if a train option could be provided or hand the car back when you arrive in Stockholm. We found that there is lots to see in each capital so the car stayed in expensive car parks in Oslo and Stockholm. But would definitely recommend Baltic Travel and particularly Daina who organised our trip. Thank you!”

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Posted 1 year ago

“Inga at Baltic Travel was wonderful to work with remotely! We communicated by email, and she put together a wonderful trip based on our preferences and timetable. All the transportation connections were just right, the hotels were convenient and comfortable. Tickets, hotel reservations were all sent via email well in advance of our departure. She even included maps showing walking directions with times from railway stations to hotels! Inga made our travel easy. I highly recommend Baltic Travel. (while I indicate in the ratings that replies to our communications often took some time, this was due to 10 hour time differences)”

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Posted 1 year ago

“excellent company, responsive team, wonderful holiday in Denmark!”

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Posted 1 year ago

“Really enjoyed the guided Iceland Circle tour. Timely support and professional organisation. The trip was excellent, the accommodation was nice and the pace was right to visit and appreciate the unique sights. Definitely recommended.”

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Posted 1 year ago

“After years of booking holidays abroad myself using the big name travel websites I'm glad for my Baltic trip to Estonia and Latvia that I went back to the old school ways and used a travel company to arrange my entire trip. Their email comms are always responsive, provide clear information, and also show a friendly manner. Daina was who I was dealing with and she also provided a very detailed itinerary including maps and directions for each location on my trip. Flights, hotels, and car rental all went smoothly. As for my trip, I enjoyed the stunning scenery and old world architecture at my destinations Tallinn, Parnu, Jurmala, and Riga. I've included some photos from my trip. Thanks again :-) .”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th August 2023

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Posted 1 year ago

“We used Baltic Travel for the first time for a self drive tour of Denmark and their help and assistance was fantastic. We were quite fussy on our choice of hotels but they made sure our wishes were accommodated. Some things are always outside of anyones control - turned up to Manchester airport to find our flight to Copenhagen was cancelled and they were trying to re-route us via Athens! Despite the early hour, one call to the 24 hour helpline saw us rebooked on to a later direct flight + they notified the car hire company and the hotel that we would be very late (but not as late as going via Athens). Many thanks to Laura for her timely and friendly assistance. Would happily recommend Baltic Travel to anyone else. .”

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Posted 1 year ago

“What a great trip we had through the 3 Baltic Republics. All the arrangements were well organised and effortless. On the coaches, there were mixed language groups that were well handled by the excellent Latvian guides. The hotels were good and the guides gave us detailed knowledge of the countries, their people and the pain they've been through. The people locally are great and the countries incredibly positive and dynamic. We can well recommend taking some trips with this company to the Baltic region.”

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Posted 1 year ago

“Our 'Norway in a nutshell' holiday was stunning. Beforehand, I was able to customise our timings and accommodation thanks to the flexibility and helpfulness of the staff. This self- guided trip worked like clockwork, using planes, trains, boat and bus. The instructions were also helpful. I would recommend this company.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th August 2023

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Posted 1 year ago

“My wife and I used Baltic Travel to plan and book a holiday to the Faroes. Inga at Baltic Travel was incredibly helpful and went out of her way to make some very useful suggestions. The booking process was painless and everything in the Faroes went very smoothly. We had a great holiday and wouldn't hesitate to use Baltic Travel again.”

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Posted 1 year ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 729 reviews