Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 681 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th November 2024

468

Anonymous

Anonymous // 01/01/2019

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“Baltic Travel Company have been very supportive and also provided us with exceptional service with our holiday to Stockholm, Sweden. We were originally scheduled to travel in December 2020 but due to Covid-19 and other issues, we only managed to finally take our trip in May 2022. We were offered our money back in full straight away or to postpone to a later date but due to the impact of Covid-19 we were not sure when we would be able to go so decided to just postpone and not get our money back. Periodically, Baltic Travel engaged with us with updates on the requirements for Sweden with Covid and they were very supportive too our needs. As we agreed to keep our booking, they even upgraded our hotel room to Superior Plus at no extra cost. We finally travelled 30 months later than planned but for the same original paid cost. We were given a full itinerary and travel details including transfers and mapping. The service provided to us by the Baltic Travel Company has been second to none. We have returned from a very delightful and wonderful holiday made all the much easier thanks to their superb support.”

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Posted 1 year ago

“Baltic Travel were extremely helpful and efficient all the way through our booking. Everything that we asked for was organised and everything went without a hitch. I would thoroughly recommend them to organise your Faroe Islands trip.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 4th May 2023

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Posted 1 year ago

“I’d just like to say that we had an amazing time in Tromso on a trip organised by Nikola, Baltic Travel Company. Even at the early stages of planning, where our dates and requirements were fluid, Nikola took on board our changing demands and managed to meet them - we appreciated the perseverance! Travel arrangements went smoothly, - one minor glitch regarding taxi transfer, but hardly worth mentioning as it was quickly resolved in a phone call. The hotel was clean and cosy; the food was exactly what we wanted/needed (afternoon coffee and cake offered by the hotel were most welcome); and everyone we met was so friendly. and helpful. Even though we were disappointed that the booked dog-sledding was not possible - due to risky weather conditions and not the fault of any individual or organisation (it is to be noted that we received a refund with no hassle whatsoever), and that the lights chose not to dance on our booked Aurora chase trip, we still had an amazing time and filled any gaps we had with what was available to us in Tromso. To top it all, on our last night we took the cable car to the top of Tromso, and there we caught some beautiful sights – including a glimpse of the elusive Northern lights. Yay!! Thank you so much for making this such an enjoyable trip. We shall certainly recommend Baltic Travel Company to our family and friends.”

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Posted 1 year ago

“We only have good things to say about the Baltic Travel Company, Laura (our consultant) created our holiday to Tromso to perfectly meet our requirements. All connections, hotel and excursions were exactly as promised and everything worked out fabulously.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 12th April 2023

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Posted 1 year ago

“We both thoroughly enjoyed every day of our trip and wished we could have stayed longer. It made for a super 25th wedding anniversary and really glad that we booked Baltic Travel. The accommodation, food and activities arranged by the hotel were spot on, and we even had the northern lights make an appearance - so all our holiday boxes were ticked. Lots of time spent 'doing', which is a good thing for those of us who don't like to sit still for too long. Many thanks for the pain-free booking and I would definitetly recommend the trip to others.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th March 2023

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Posted 1 year ago

“Thank you so much for arranging such an amazing trip for us. Everything ran like clockwork and we were really impressed with all of our accomodation especially the Rorbu cabin which was wonderful. All the food that was provided was excellent and we particularly enjoyed the afternoon tea and cake in the Clarion hotels. The Hurtigruten cruise was so lovely as we had brilliant weather and spent most of the time on deck despite the freezing temperatures. The views were too good to miss. The archipelago tour was actually 8hrs, not 5hrs long which gave us loads of time to see the beautiful sights. Our guide was so helpful and it was a pleasure to spend the day with her. The beach at Haukland was stunning and our last stop at Henningsvaer was gorgeous as the sun was just setting. We didn’t want to leave!!! The northern lights tour was equally as good and we were very fortunate to see the Aurora in all its glory thanks to the effort of our lovely guide. The coffee and biscuits he provided were so welcome as the temperature at midnight was the coldest we have ever experienced. Norway is such a wonderful country. It’s so relaxed, clean and tidy and the people are incredibly helpful. We really didn’t want to come home. I’m sure we will visit again in the near future and would absolutely book with Baltic Travel again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 13th March 2023

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Posted 1 year ago

“Can't thank Baltic travel enough for creating a very special holiday from a brief description of what I'd like on my itinerary . The service was exceptional throughout, from communication to detailed literature on the holiday schedule of activities. I'd booked a 6 night break to Norway, spending 2 nights in Tromso, 2 nights on a Hurtigruten boat, 2 nights in Kirkenes. The accommodation selected was perfect. Clarion With in Tromso which is located on the harbour and within walking distance of all visitor attractions. Food was plentiful, good and more than adequate, leaving no requirement to eat out. The cable car is card only, there is definitely no requirement for cash in Norway. Food on Hurtigruten is very good with terrific choice and the food at Snowhotel is also really good quality. The excusions and guides were knowledgeable and dedicated to making your experience enjoyable and remembrance. We did North Cape, Huskie Sledding at the Snow Hotel ( taken by a musher but with opportunity to have a go yourself) , the King Crab experience , snowmobile and stay in the ice hotel. All were enjoyable for different reasons but the dogs are special. Massive thank you to Baltic travel, you really did a fabulous job and I'd 100% recommend.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 7th March 2023

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Posted 1 year ago

“We just want to say thank you to Inga and the team at Baltic Travel, for our fantastic mini break to Helsinki and Stockholm. The whole trip went without any hitches, the timings and the excursions were perfect. This was our first overseas trip since taking early retirement and it couldn't have gone any better. We will definitely be back and will be recommending you to friends and family. Best wishes to all the team.”

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Posted 1 year ago

“We have just returned from a fantastic holiday in Iceland. Laura was brilliant in communicating with me and putting together a bespoke itinerary for our 5 day break. She was always there at the end of an email ready to answer any questions. When we got to Iceland all flights, transfers and organised trips went smoothly and stress free. Even whilst we were away Laura's team gave us updates on whether the Northern Lights tour was still going ahead. I would not hesitate in using Baltic Travel again in the future. Thank you so much.”

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Posted 1 year ago

“Had the most amazing 3 nights away in Tromso, all thanks to the Baltic Travel Company. Daina was incredible at organising everything for me, and was so easy to contact if I had any questions, even when we were away. The hotel was lovely, we did the Arctic Fjord cruise which was stunning, and the northern lights tour which was absolutely amazing. We also went on the cable car at Diana’s recommendation which gave the best views of Tromso. I would totally recommend that everyone should visit Tromso, it’s beautiful and the people are the loveliest people I have ever met. And definitely book with the Baltic Travel Company, I’m already looking at what else they offer for my next adventure”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th February 2023

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Posted 1 year ago

“My husband and I have just returned from our North Norway Winter Adventure organised by Daina and her team. All I can say is amazing! The overall experience was fantastic from the planning of the tour and excellent customer service from the Baltic team, to the amazing scenery of Northern Norway! No matter which way we turned it was as if we were in a magical photo book! The landscape is stunning and great to see the fjords, sail on the Hurtigruten, and take the cable car to get a bird's eye view of Tromso. We even managed to see the Aurora! We did pack quite a lot into our week away as we wanted to make the most of our trip, so whilst busy, it was all very manageable. Daina's guide/instructions were very accurate and really helpful, everything worked like clockwork so that made the trip pretty stress-free and easy for us. I would thoroughly recommend Baltic Travel to others thinking of such a trip. Very attentive, helpful and responsive. We felt as if we were in safe and caring hands! That left us time to get on and enjoy the view! Until the next time, many thanks, Daina! I have attached a few of our many photos above for info.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st February 2023

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Posted 1 year ago

“We visited Finland for a wilderness week at Muotka Lodge organised by Baltic Travel. It was a dream come true for us and it certainly lived up to our expectations. Muotka is just perfect, it feels very isolated but the rooms are very comfortable and the food was excellent. We really enjoyed all the activities we did, especially the dog sledding and snow mobiling. The snow shoeing was so much fun with a delicious salmon soup lunch cooked on an open fire by our guide. Thank you to Laura at Baltic travel for organising such a wonderful trip, her expertise and advice made our holiday extra special. We would definitely use Baltic Travel again in the future.”

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Posted 1 year ago

“I booked a trip to Finland through Baltic Travel and I can’t fault any of it. I had the pleasure of communicating with Laura who was just fantastic planning this trip. It was the most perfect Christmas present for my boyfriend who had been husky sledding as a kid and had said to me how much he’d love to go again. The planning of each day whilst we were there was perfect, the accommodation was lovely and the area was just magical! We both really enjoyed our visit to Ranua Zoo and managed to see quite a few of the animals in there which was excellent. If you’re looking for a wonderful winter getaway, definitely book your trip through Baltic Travel. They not only plan amazing trips but they make they personable to your requirements and are in hand to help where needed.”

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Posted 1 year ago

“The planning and preparation of our trip was excellent. Laura was very responsive to our questions and decisions. As for our trip - it was fantastic in every way! This is my second trip with them and I definitely not my last.”

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Posted 1 year ago

“Thank you so much for organising such a great trip, we loved it! The hotel was perfect! The location was excellent and it had character. The food was very good, we enjoyed the tea and cake in the afternoon! The two best trips were going out to see the reindeer, sleigh ride and excellent talk about Sami culture. The other outstanding trip was dog sledding at the Tromso Villmarkssenter. I enjoyed it so much I would happily have stayed there the whole time! We were so well looked after. It was great being able to stay out as long as we liked watching the northern lights which we were so fortunate to see. We were so warm and comfortable overnight and loved waking up to the sound of the huskies barking. Definitely the best trip! My only comment would be that I don't think it's worth going on a Northern Lights hunt by bus. I think it's better to do something else (like meeting the huskies) and if you happen to see the lights that's great but if not you haven't wasted the time. The whole trip was so well planned, the trip details were clear and helpful and when I had a question it was answered immediately. We would definitely book with Baltic Travel again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 11th February 2023

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Posted 1 year ago

“Daina, our contact at Baltic Travel, was helpful, patient and efficient in arranging our trip to Norway. We had a wonderful time, arrangements worked perfectly and the food at the hotel in Kirkenes was outstanding. The trips while we were there were well organised, staff were friendly and our safety and comfort considered at all times. We would definitely use Baltic Travel again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 9th February 2023

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Posted 1 year ago

“We are sadly back home after an amazing holiday organised by Baltic Travel (Diana). The Wilderness Hotel Nangu was fantastic and we could not fault anything, clean comfortable room, relaxed restaurant friendly helpful staff and wonderful food. We arrived at the hotel and within 10 minutes the Northern lights were visible. We particularly enjoyed the Husky’s and snowshoes”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st February 2023

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Posted 1 year ago

“We travelled to Nellim in Finland with Baltic Travel and had an amazing time. The Wilderness Hotel is well set out and the log cabin which we stayed in had underfloor heating and a sauna. We also spent one night in one of the Aurora bubbles which was really quite beautiful. The food was excellent and the staff very helpful. All of the clothing and equipment provided were good quality. We went on the husky morning and drove our own sledge across frozen lakes. The following day we went out on snow mobiles again across frozen lakes, up into the forest and even to the Russian boarder. We also visited the reindeer farm and fed reindeer and had a sledge ride. One evening we went out snow shoing and had hot chocolate and cooked marshmallows over a camp fire. Although we did not manage to see the Northern Lights it was a marvellous holiday! All of the booking and contact we had with Inga was excellent and she responded very quickly to any emails we sent. We would definitely travel with Baltic Travel again.”

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Posted 1 year ago

“Inga organised the most magical trip! Everything was taken care of. We had the best excursions and locations, even last minute cancellations due to the weather we’re taken care of. We will definitely use and recommend this company!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th January 2023

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Posted 1 year ago

“The tour was brilliant and enjoyed it. Both plane journey was good and on time, well even we arrived half an hour early in Oslo. All our connections was fine and on time too. Weather wasn't too bad during our stay in Norway but could be better to have some sunshine 😉 Laura's selection of hotels was spot on and we have enjoyed staying with them. Specially the hotel in Flam was very good because of its surroundings and wish we could stay there for a bit longer. Next time we may stay two nights there. Their restaurant was fantastic and we had a very good local produced 🍺. Five small dishes with five different 🍺 which is highly recommended, even though I don't drink beer but I loved it. Flam Railway was brilliant, so the boat trip. Directions of hotels, boat, Bus and train was spot on and can't thank Laura enough for your work. Oslo and Bergen was brilliant city. However, the view from Fløyen mountain was exceptional and very cheap compared to their food and drinks. We went there during day and night for the city views and loved it. We also discovered a very good but expensive cocktails bar there in Bergen called "No Stress," which is highly recommended too. Breakfast at Bergen Hotel was very good. Definitely will go back🇧🇻 again and will book through Baltic Travel Company. Highly recommended 👌 👍”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th January 2023

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Posted 1 year ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 681 reviews