Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly willing service but careless at times with booking errors, wrong information, incorrect itineraries and general lack of attention to detail. We had to check dates, timings and bookings on almost every communication to iron out errors.”

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Posted 7 years ago

Dear Anonymous, It is difficult to respond without knowing the details of your booking, but we apologise if you found our service to be anything less than perfect. If you email me your concerns, I promise to investigate and respond. Yours faithfully David Owen Chair Baltic Travel Company davidgwynnowen@baltictravelcompany.com

Posted 7 years ago

“As a nervous single traveller I contacted BTC to organise a trip to the city of my childhood dreams. From that first email I felt I was in good hands. The care taken organising my itinerary including last minute private tours was first class. When speaking to Daina I felt It important to the company that I was happy. I'd have no hesitation in recommended BTC to anyone. Certainly I will be using them for my next trip.”

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Posted 7 years ago

“We travelled to Norway in September 2017, flying into Oslo. We had a splendid time from the outset. All of your travel arrangements for us were excellent. We thought the hotels were very well sited and of a pleasant standard. The Thon Grand Central in Oslo was an ideal base and the Thon Bristol at Bergen provided the best breakfast we have ever had! Its central location meant that everything we wanted to see was within walking distance. The trip "Norway in a Nutshell" worked to plan, although that was a very long day. Our last excursion to Stavanger aboard the ferry was very comfortable and relaxing. We have been very impressed with the service and care that you have provided from our initial inquiry onwards. You listened to what we were interested in and modelled a holiday that we will always remember. We are very pleased to highly recommend your company. Hugh and Cherry”

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Posted 7 years ago

“Everything was booked for us in a timely manner, and all arrangements ran smoothly.”

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Posted 7 years ago

“Rave reviews! I was 100% ...and some...satisfied with my experience with the Baltic Travel Company. This summer they helped me put together a tailor made package where I travelled throughout Norway and also to Stockholm and Copenhagen. Together we were able to come up with an itinerary that worked within the time and budget restrictions. I was pleased with the accommodations. They were clean, centrally located, easily accessible, and had great breakfast options. As well, the modes of transportation were well chosen as they allowed me to see so much of the spectacular countryside. My travel agent made herself readily available, so that when, unexpectedly, the weather necessitated a change in plans during the trip, she was able to do so quickly and efficiently. I would definitely use them again, as it was evident they were very knowledgeable about the area. Thank-you!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 7th September 2017

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Posted 7 years ago

“Excellent customer service and value for money.”

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Posted 7 years ago

“Really good service - staff were friendly, knowledgeable and helpful, providing good advice and checking visa applications. Good to have peace of mind when travelling.”

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Posted 7 years ago

“Efficient service. Lena was always there to answer our questions Payments and documentation were handled smoothly and efficiently. The Highlights of Poland Tour was comprehensive and well run. We did cover a lot of ground in six days. However, for future tours may I suggest an extra day in Warsaw and visits to some of the excellent museums Poland has to offer . Some cultural entertainment would be nice too - a Chopin recital, Polish folk dancing etc.”

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Posted 7 years ago

“Daina took our vague plan and turned into a schedule that gave us a truly wonderful driving holiday in Estonia. She was knowledgeable and efficient, and we will definitely book again through Baltic Travel when we visit Latvia and Lithuania. Thank you for making possible this excellent trip with the minimum of hassle!”

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Posted 7 years ago

“I loved the whole experience.”

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Posted 7 years ago

“Excellent service both in person and on the phone/by email. Good knowledge of the countries we were visiting (Russia, Estonia, Latvia, Lithuania). Helpful advice on planning the trip. Arrangements made (travel and hotel bookings, pick up and drop off) couldn't have been better. Price offered very competitive. I would recommend you to anyone.”

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Posted 7 years ago

“The Baltic Highlights Tour along the Baltic Way from Vilnius to Riga and Tallinn was an absolutely a great experience. We enjoyed it immensely. The people of the Baltic States were very friendly, helpful and most could talk to us in English; very helpful as each country has its own language although there some similarities. Our tour was a small group tour with travellers of various nationalities (American, New Zealanders, Dutch, German and Australian). We all got on very well together. We had no problems with the booking, the tour and our Tour Director/Guide Lamija was one of the best we have had and we have experienced many. Lamija’s language skills were outstanding. We wish to commend Baltic Travel Company for their planning and organisation of the tour. Living in Australia and organising a tour from the other side of the world can sometimes have issues but certainly not this time. We will certainly travel with Baltic Travel Company again in the future.”

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Posted 7 years ago

“We had a truly wonderful holiday in Scandinavia. Thank you for organising such a successful itinerary. The comprehensive notes with directions and maps enabled us to travel without anxiety. All the transfers worked smoothly and we enjoyed exploring the three cities of Helsinki, Turku and Stockholm. The hotels chosen were a triumph particularly the Indigo in Helsinki and the Berns Hotel in Stockholm. The service at both was excellent as was the food. Nothing was too much trouble. The Radison in Turku was fine for one night but not special - very large and not as plush or individual, inevitably so. We would certainly recommend the Baltic Travel Company to our friends and would use your services again in the future. I am mulling over the idea of a holiday to Tallin and St Petersburg next year ... so watch this space!”

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Posted 7 years ago

“My tour of Baltic states and Russia was excellent ,The tour was very well organised in every way”

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Posted 7 years ago

“The help and detail I was given was invaluable for the success of my complicated, tailor made trip around the Baltic Sea.”

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Posted 7 years ago

“Inga and Daina were really helpful in putting together a bespoke tour of the Baltics that fitted with our travel preferences. We would highly recommend them, and we intend to arrange another holiday through them in the near future.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 20th August 2017

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Posted 7 years ago

“BTC arranged our road trip around Norway including route, car hire and hotels. We had a great time, saw some fantastic scenery and really enjoyed our hikes as well as some fun evenings in Oslo, Bergen and Lillehammer. Lots of driving involved but a good way to see Norway independently and would have been difficult to arrange everything ourselves having not been before.”

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Posted 7 years ago

“The 'Grand Tour of Scandinavia' delivered what the tour description promised. There was a fair amount of travelling, but that was to be expected given the distances covered., and there weren't any very early starts. There was a good mix of interesting cities and peaceful scenery. The hotels and the food were both excellent, although it does help if you like fish! Because people were joining and leaving the tour throughout the trip, (we started with 21 in Copenhagen, rising to over 40 in Norway and down to 9 in Helsinki!) it was hard to form a cohesive group and get to know your fellow-travellers. All in all, a very good holiday.”

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Posted 7 years ago

“Thank you very much for a well organised trip - all worked perfectly”

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Posted 7 years ago

“Quick to respond to initial enquiry, suggested good flights and hotel, and treated us to a bottle of birthday fizz on arrival... thank you!”

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Posted 7 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews