Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

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Anonymous

Anonymous // 01/01/2019

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“Our trip was well-organized from start to finish and we were very happy we chose Baltic Travel Company for our arrangements. Daina was our contact person and she always responded quickly with helpful suggestions and information. Thank you for helping make our trip a success!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 12th August 2017

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Posted 7 years ago

“Daina at Baltic Travel Company could not have been more helpful or patient with her advice and suggestions for our itinerary which helped our holiday run smoothly.”

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Posted 7 years ago

“Daina gave a second to none service when booking my trip to Russia. Assisting me with my visa, giving advice, answering all my questions and made sure I was aware of all the optional shows/trips. Without knowledge of the option shows I wouldn't of been able go to the ballet as other members of the group found out, it was sold out. The trip was brilliant and I definitely got value for money, being in a group was to an advantage if you wanted to go off on your own or stay as a group. The tour guides were very informative and helpful throughout. Both hotels where very nice and having breakfast every morning was an added bonus. Definatly recommend anyone wanting a city break to go to Russia as its such an amazing place plus I was shocked how safe I actually felt in both cities (St Petersburg and Moscow).”

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Posted 7 years ago

“We had a wonderful 2 week trip to Norway in June 2017. Baltic Travel took care of all the arrangements regarding travel and lodging, and we were very pleased with the result. Our trip was custom and the advice we received from our agent Daina in terms of the itinerary was spot on. I would highly recommend using this company to arrange travel to Scandanavia.”

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Posted 7 years ago

“Great trip to Tromso, the Lofoten Islands and Bodo. Inga at Baltic Travel was really helpful in finding suitable dates and explaining each of the excursions. Kayaking and huskey hike were led by Tore from Active Tromso. He is a fascinsating man. I really enjoyed spending time with his huskeys and listening to his stories of dog racing. It adds to your appreciation of the area to speak to local people. Maurizio from Lofoten Lights was a friendly and informative guide around the Lofotens. Again he had interesting stories to tell. Although we weren't able to do a whale watching trip, we went on a seabird boat trip instead. We had great views of sea eagles, puffins, gannets and other sea birds. Definitely recommended.”

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Posted 7 years ago

“At short notice provided us with a great route ,hotels and flight for a fly-drive to Sweden . Excellent communication with Lena and colleagues, the only slow part was their counterparts in Sweden but they were trying to get us best value at short notice . All the documentation was sent extremely promptly and all worked well . When it looked to them as if we hadn't checked in to a certain hotel , I had an email asking if everything was OK . Good to know they were on hand ! Sweden is expensive , we soon learnt however , that food portions were usually large and may well have extras that we didn't expect so we able to share a portion for a snack ! The Mora Parken , in Mora , was in a lovely setting and had what we needed except that the main restaurant on site was only open in the evening at weekends . The mostly open air cafe alternative wasn't quite what we wants on a damp evening so we had a walk into Mora which only had limited evening options . We had aChinese one night which was ok and found the Fridsgarten ? Hotel the next night which was lovely . We enjoyed Gothenburg very much and were able to make use of the warm roof top pool . Thank you”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th July 2017

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Posted 7 years ago

Hi, thank you very much for your review.

Posted 7 years ago

“I was very pleased at the way Baltic travel listened to what I wanted in a holiday and then created the perfect package.”

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Posted 7 years ago

“They put together a very good itinerary, placed us in outstanding hotels and helped us plan a sensible journey to and from the Baltic. They were quick in response and always helpful. All in all we were exceptionally happy with our holiday and the service we received.”

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Posted 7 years ago

“The holiday was well organised and interesting with a knowledgeable tour guide and a competent and helpful driver. All hotels were excellent and the chef's menu pre-paid meals very good. We would have been happy to have that option at all the hotels.”

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Posted 7 years ago

“We thoroughly enjoyed our holiday to the Faroe Islands and thank you for organising everything and making everything so easy for us – the flights, car hire and hotels. We enjoyed the walk you recommended along Lake Sorvagastn to Bosdalafossur and Trelanipan although we didn’t make it to the top – we saw the view of the cliffs from half way up!!! Also following your advice we visited the northern islands of Bordoy and Vidoy and also visited Kunoy. The tunnels especially the single lane tunnels were certainly interesting!!!! The scenery was amazing and the roads so quiet – certainly more sheep than cars to be seen!!!! The Faroese cultural evening at the Guesthouse Gjaargardur was also memorable – the food, the traditional music and the Faroese chain dance! Even if the weather was a bit of a mixed bag (as expected) the welcome was warm and the holiday will be long remembered.”

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Posted 7 years ago

“Detailed arrangements for independent travel. All accommodation, flights, ferries and airport transfers included and suggestions as to what to do while away as well as moving around the countries we were visiting”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 4 star review on 9th July 2017

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Posted 7 years ago

“Our road trip around North Norway was very well organised by them - the flights, hotels, car hire, ferries. Very pleasant, friendly, knowledgeable staff, especially Saija our main contact at Baltic Travel. All the documentation sent to us prior to departure was complete - e.g. no missing vouchers. The holiday itself was fantastic - a 2100km circular tour starting and finishing at Bodo above the Arctic Circle and taking in the Lofoten Islands, Harstad, Gryllefjord/Senja, Alta, Honningsvag, Nordkapp, Hammerfest, Tromso, and Narvik. Ferries included the 3 hour crossing from Bodo to Moskenes (Lofoten) and 12 hours on the Hurtigruten taking us and car from Hammerfest to Tromso. All the hotel accommodation was of a good standard, mainly Thon and Scandic brand. Other accommodation of a more individual type included the quirky fisherman's cottages on the Lofoten Islands and the idyllic Hamn I Senja resort. Our trip took place between 5 June and 16 June 2017. We were so fortunate with the weather. We arrived in Bodo on 5 June in rain and grey skies and left there under the same conditions on 16 June. However the weather between those dates was unbelievable! Mostly wall to wall sunshine and blue skies, even at Nordkapp. Midnight sun most days and a max temperature of 24 degrees. Consequently we saw the magnificent scenery of North Norway at its very best - the snow capped mountains, fjords, picturesque fishing communities, the Arctic wilderness, plenty of wildlife especially reindeer. This turned out to be the holiday of a lifetime for me and my partner and even included a marriage proposal on a small boat trip under the midnight sun. Yes Norway is very expensive compared to the UK, however for such a truly enjoyable holiday experience it feels worth every penny and we hope to return before our pension pot runs out! Nigel and Annie.”

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Posted 7 years ago

“From choosing to booking the holiday to all travel arrangments, Baltic Travel were absolutely fabulous, Nothing was too much trouble. Daina should have a medal, she is so helpful. Unfortunately the Hotel Strand in Parnu wasn't fit for our purpose, however no problem for Daina; within 3 hours of contacting her (and on a Saturday) she had arranged for another hotel for us to stay in. This was such a relief and we are so grateful. (The complaint to the hotel has been dealt with separately, and is not linked to Baltic Travel Company in any way)”

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Posted 7 years ago

“Travelling by coach from Vilnius, via Riga, to Tallinn was a wonderful experience and learning to say 'thank you' in three completely different languages within a week was educational. Our tour guides were knowledgeable and interesting, covering many aspects of the history, culture and development of the Baltic States. The Three hotels chosen for us were of very good quality particularly the Radisson Blu in Vilnius. Each hotel was located close the Old Towns of the capital's and there was a plentiful and diverse choice of restaurants. Our airport/hotel/airport transfers were smooth and on time. A splendid 8 day break and highly recommended.”

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Posted 7 years ago

“The booking of flights and hotels worked very efficiently - it's helpful to have all hotel vouchers and boarding cards in hand before the start. The historic sites, for which we had the URLs, were very interesting - we particularly liked the Viking ship grave at Ladby. Roskilde was lovely and its ship restorations fascinating. Tollund man and (Elling girl) will stay in our minds forever. Jelling was a lovely spot and Århus most pleasant and welcoming even though we didn't have time to do the museum. I think it worth mentioning that a satnav is almost essential for finding your way round cities to the hotels. Thanks for all your help and advice which made it a very easy and smooth trip.”

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Posted 7 years ago

“Excellent itinerary suggested with great comfortable hotels. Flight times organised so little lost time and good information as to what to expect on landing. Cant fault any part of the booking with great value for money, knowledgeable friendly staff and excellent communication. Would, and have recommended them to friends and family. Next year Greenland.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 16th June 2017

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Posted 7 years ago

“I should preface this review by saying that my holiday is set to take place in the new year, but I felt like I had to write a review now with how excellent the Baltic Travel Company has been. They have made this holiday planning experience an absolute breeze and have been quick to respond to any needs or queries I might have. A big shout out the Lena, who has been my travel agent for my holiday. She is lightning fast at replying to emails, is very personable on the phone and is an absolute pleasure to deal with. 5 Stars. I will be using the Baltic Travel Company again!”

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Posted 7 years ago

“Great holiday package, tailored to our requirements and competitively priced. Very helpful staff, nothing too much trouble. Thoroughly enjoyed our trip to Iceland. Would definitely recommend Baltic Trave Company and Iceland!”

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Posted 7 years ago

“Friendly, knowledgeable and efficient. Everything you want! Thanks you Baltic Travel : )”

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Posted 7 years ago

“My daughter and I had a fantastic holiday in Iceland. We were lucky with the weather as well as it poured with rain all the way to the airport on the last day but was mostly sunny the rest of the time. Baltic travel made it all really easy and I was expecting two single rooms to be more trouble than it turned out to be and the surcharges were not as criminally high as some other operators we looked at. The hotel was fine and very central. All the documents came through by email in good time and all we had to do was turn up. Brilliant. I will definitely book with Baltic again and can't recommend them highly enough.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 16th April 2017

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Posted 7 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews