Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 702 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

Metrics

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4.9

Based on 702 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th January 2025

Emma B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 9th January 2025

Connor D

503

Anonymous

Anonymous // 01/01/2019

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“I booked an adventure weekend (% days) in Iceland. The staff were very helpful and provided information to my questions when asked. In addition they were quick to sort an issue I had with luggage allowance at the airport and replacement boarding passes were in my hotel room the next day. All in all very pleased with their service.”

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Posted 5 years ago

“We were hoping to plan a once in a lifetime type of vacation experience and knew attempting to do it ourselves didn't seem the way to go. We live in the US and contacted a US travel agent, but received not help. We then contacted Baltic Travel and received an immediate response with the complete information on the trip we desired (a northern Finland Aurora experience with additional days in London). Additional requests for information and some special requests were accommodated immediately and all was booked without any fuss. Baltic Travel made the payment secure and easy as well. Every aspect worked out wonderfully. We had a wonderful adventure. The East Village of Kakslauttanen was perfect for us. Very quaint, a little rustic, and the accommodations were cozy (heated bathroom floor, fluffy comforters, fireplace). The staff went overboard to take care of us. The night we spent in the glass igloo at the West Village provided us with an opportunity to experience the much larger resort. We thoroughly enjoyed all the planned activities: snowmobiling, husky dogsledding and a nighttime reindeer sleigh ride. We got lucky and saw Northern Lights a couple of nights. What a beautiful part of the world. We are so glad we took this trip. We also thoroughly enjoyed London. With the experienced and professional help of Daina at Baltic Travel, we were able enjoy our once in a lifetime experience.”

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Posted 5 years ago

“Amazing holiday, welcoming staff and very helpful when booking your holiday and when your away! Highly recommend the Baltic Travel Company!”

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Posted 5 years ago

“Really enjoyed our recent trip to Iceland, the hotel was lovely and standard of service was very good. All the trips we took through Baltic Travel were of a high standard, got to see quite a bit of what Iceland has to offer, just a shame we didn’t get to see the northern lights, unfortunately it was a very cloudy day and evening, and it was snowing. So we will definitely be making a trip back to this beautiful country in the future. Maybe offer the northern lights tour for 2 nights rather than just one, then at least you have a better chance of seeing them! M.Watts”

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Posted 5 years ago

“Juilia was fantastic! She answered all my questions quickly and provided a really efficient service, ensuring that we got a tailor made holiday that perfectly met our requirements. I would definitely recommend the Baltic Travel Company and will definitely use them again if I go on any Baltic holidays in the future! Thanks so much for the perfect honeymoon!”

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Posted 5 years ago

“I would thoroughly recommend this holiday company. From the moment I made enquiries in order to get the holiday I wanted they were helpful and accommodating. The subsequent holiday we had with them was excellent. All as promised, excellent location, tours and hotel. Our next Baltic adventure will be with you!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th January 2019

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Posted 5 years ago

“I recently travelled to Norway, for a Winter wonderland holiday, as organised by Baltic Travel Company. I was so impressed by the efficiency, organisation and communication with the organisers of this holiday package. Travelling on my own, it gave me great peace of mind to find how super organised everything was, all placed in a folder and mailed to me weeks prior, even down to how much a taxi fare might cost. Everything went like clock work, without one hassle, which I greatly appreciated! I was also amazed by the high standard of accommodation and meals included in the package. Never have I seen such beautiful accom or food! Finally, what made booking through this company really worthwhile, was the personal touches, advice and emails that the deputy manager and staff sent me, during the organisation, booking and actual holiday time. I cannot thank Baltic enough and would not hesitate to book through them again :)”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 23rd January 2019

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Posted 5 years ago

“This was the first time I used Baltic Travel Company. I found them online and used their expert opinion on holidays to see the Northern Lights. Michael and the team were beyond fantastic. They were responsive, organized, and had great ideas for my trip. The trip itself was one of the best trips I have ever had. The hotel was in a the center of town and extremely clean. The tours were on time and wonderful. The flights and transportation were easy and everyone was very friendly. I am happy to have found the team at Baltic Travel Company and I will be using them again!”

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Posted 5 years ago

“My husband and I very much appreciate Julija, our agent from Baltic Travel. He is responsive to all our requests and makes good recommendations and advices always. We followed his arrangement and had a great time in Norway travelling on Hurtigruten cruise along the fiord coasts and chasing Northern lights at Tromso in December. The logistics and timing were well-planned and we had good food, comfortable lodging, relaxing sea cruise and wonderful Northern lights at the Artic!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th January 2019

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Posted 5 years ago

“My partner and I recently visited Finland (Nellim Wilderness Hotel) for new year with friends and we had an absolute amazing time. We done the Aurora and Winter Wonderland package and can honestly say it was worth every penny! The husky safari was a once in a lifetime experience. The guides on all the activities were fun and very helpful. The three bedroom apartment was perfect and very spacious and we took full advantage of the sauna we had. The food in the hotel was excellent and always plenty to choose from. The hotel staff were always on hand to help with any queries we had. Baltic Travel were excellent from the moment we booked the holiday and our contact (Julija Leliunaite) couldn’t have been more helpful and I can honestly say our trip wouldn’t have happened without her. E-mails were always prompt with any questions we asked and she was always helpful if we needed to call her. We will definitely be using Baltic Travel again with future holidays and have recommended them and Finland to many people since returning. Thank you Baltic Travel and especially Julija”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 16th January 2019

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Posted 5 years ago

“We had a wonderful trip to Finland over the Holidays and had the pleasure of visiting Helsinki and Nellim. The accommodations were very nice and the Nellim resort is definitively a winter wonderland! Julija Leliunaite was great to work with while planning our trip; she was helpful and very knowledgeable. A trip to remember for sure! Many thanks! Way a way to celebrate our birthdays!”

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Posted 6 years ago

“Since the first email from Julija at Baltic Travel Company I was impressed by their helpfulness and professionalism. No enquiry was too big or too small to help with and I felt like my holiday was tailored to my needs. I would recommend the company to anyone who wants a trusted and knowledgeable person to help with making their holiday fabulous - thank you again !”

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Posted 6 years ago

“Excellent service and great choices for our Norway holiday”

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Posted 6 years ago

“Michale of Baltic Travel, made our vacation possible.. we had limited time but he was able to schedule an exciting itinerary that worked within our restrictive availability and what we wanted to do. The guides, and tours did not disappoint, hotels were well located and of a great standard, would definitely use Baltic Travel Again.”

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Posted 6 years ago

“Overall a very good experience. Very professional. Thank you so much for your advices, planning and quick replies. We would certainly recommend Baltic to friend and family; and contact you for our next trip to Scandinavia and the Baltic area. Cheers!”

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Posted 6 years ago

“I returned from Nellim, Finland on 30th December 2018 after a 3 night break, and I can quite honestly say, that I would love to go back. Travelling on my own for the first time, the staff and the guides were so friendly which was a massive help to me. Plus I felt completely spoilt with the food, accommodation and the excursions. If I could give it 11 out of 10, then I would. I will most definitely be recommending The Baltic Travel Company to family and friends, and of course, Julija who was so helpful and it didn't matter how silly I thought my questions were, she was happy to answer them and she replied promptly. Thank you once again for a fantastic trip.”

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Posted 6 years ago

“We absolutely loved our trip to Norway arranged by Baltic Travel Company. We had quite specific requirements and preferences and Baltic were able to accommodate all of these despite us booking with very short notice. The trip was for our anniversary and Baltic ensured this was passed on to the hotel who spoilt us with a card, chocolates and prosecco, which was a lovely touch. The hotel was lovely, the staff wonderful and we loved all of the excursions arranged for us and even got to see the northern lights, which was really magical. It was a truly unforgettable break and we wouldn't hesitate to book using Baltic again. Special thanks to Julija at Baltic who arranged everything for us, she was a pleasure to deal with. Thanks!”

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Posted 6 years ago

“Our 2018 Christmas Break holiday included a trip to St Petersburg Russia. We flew from Berlin (having spent about 10 days in Germany) to Helsinki. From here we took the Allegro train to St Petersburg around 3 hours. Normal class was perfect lotsof leg room very clean friendly staff. Is was absolutely easy and a fantastic experience. At the boarder Russian Immigration and Customs officers boarded the train and process your visas. Stress free. St Petersburg is a beautiful City, we visited once before however not in the winter. It is pure magic, especially as we are Australians and love the winter Christmas period. We returned to London with BA. Daina at Baltic travel organised the rail tickets, flight from Russia, accommodation and transfers from train station and out to the airport. The driver was on time and ensured we were transported in a safe manner. We stayed at the Hotel Petro Palace. We would absolutely recommend as the location is excellent, beautiful room friendly helpful staff and not a bad buffet breakfast. If you are incline to tackle the local underground system there is a line about one block from the hotel - the ticket machine offer an English option- if you can use the tube this will be a very easy system. If you are a walker very easy city to navigate. This is the second time we have used Baltic Travel and highly recommend there services. You will not be disappointed! Safe and Happy travels.”

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Posted 6 years ago

“I can not thank Baltic Travel Company enough, they assisted me with booking a surprise break for my husband's 50th birthday. Julija was so helpful and proactive with the booking, great customer service. The resort we stayed in was also amazing! We even managed to see the Northern Lights. Unforgettable memories! I would strongly recommend using the Baltic Travel Company very professional, helpful and thoughtful! Thank you!”

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Posted 6 years ago

“We had a great trip to Moscow and St Petersburg and Baltic Travel were really helpful all the way through the booking process as we had lots of questions!! Thank you for all your help in organising it. Both hotels were in great locations with really helpful staff. Both our guides were excellent, they were both very accommodating and extremely knowledgeable. The itinerary worked well for us, there was enough to give us a good flavour of the cities with enough free time to do our things. We definitely recommend this trip to others.”

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Posted 6 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 702 reviews