Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 702 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 702 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th January 2025

Emma B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 9th January 2025

Connor D

503

Anonymous

Anonymous // 01/01/2019

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“We had a great autumn trip to Moscow & St. Petersburg. Baltic was very helpful in flying us out from Scotland via Amsterdam. Guides in both cities had expert local knowledge and excellent English. We had a packed and fascinating visit to all the major places of interest, travelling in small groups. Hotel accommodation was excellent with good restaurant facilities. We were also spoiled for choice when eating out. Transfer by train from Moscow to St. P. was smooth and enjoyable, with airline-type service. If Moscow was superb, St. P. was was equally jaw-dropping with its turbulent history and amazing Hermitage museum. Thank you Baltic for a wonderful experience.”

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Posted 8 years ago

“What an amazing weekend, Iceland is truly a wonderful experience. Firstly many thanks to you and all at Baltic Travel for the kind gift of a bottle of wine, to celebrate my wife`s birthday, awaiting us at the Hotel room. The whole trip ran very smoothly with both the Apotek Hotel and Greyline Tours both providing excellent service. Unfortunately, the Northern Lights tour was cancelled by Greyline on both the Saturday and Sunday nights, due to bad weather so we never got the opportunity to go on this trip. Again, the standard of care on the Icelandair Flights (including the airport lounges) was excellent. Thanks again for all your help with our trip, Inga`s expertise in sorting the perfect trip was amazing and I would recommend anyone going to the region to choose Baltic Travel.”

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Posted 8 years ago

“Great personal service from Lena”

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Posted 8 years ago

“We have used Baltic Travel on many occasions, most recently for a short break in Copenhagen. Baltic Travel are always a pleasure to deal with and nothing ever seems to be too much trouble for them. Particular thanks go to Inga and Lena who got us a room upgrade and gave us useful information about Copenhagen, prices and things to do. We stayed at the Hotel Skt. Petri – really nice, clean, spacious, friendly staff and great breakfasts. The hotel is in the old Latin quarter and there are many sights to see nearby: the Botanic Gardens, Rosenborg Castle and the Round Tower to name but a few. The nearest train/metro station to the hotel is Norreport Station about a 5 minute walk away and much closer than Copenhagen Central Station. It's useful to know this if you're coming into the city centre from the airport. Doing this will cost you about DKK3.60 for a single ticket and is a refreshingly stress-free experience. Copenhagen is beautiful, but not cheap. For eating out, our most expensive dinner (2 courses, 1 glass of wine, 1 beer and tea/coffee) came to about DKK700 (including service); the least expensive was DKK385. So, if you pick your restaurants carefully (as with anywhere), then it’s not a problem. Visitor attractions such as museums, galleries and so forth are fairly reasonably priced. So, Baltic Travel, we'll definitely use them again and would recommend them highly.”

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Posted 8 years ago

“Daina at Baltic travel organised us a awesome break to St Petersburg Russia.She helped us fill our visa applications in which we fretting over making the whole process so much easier.We had our own tour guide for two days, Vera our guide was so knowledgeable that she brought all our trips alive. Daina organised the ballet,tours, flights, accommodation and transfers. Every thing ran like clock work which took the pressure off of us to enjoy our time away. The people in St Petersburg are friendly and welcoming and felt very safe walking around by day and night.We even ventured on the metro which was exciting. A fabulous city, lovely people, Great tour company. Highly recommended.”

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Posted 8 years ago

“It was amazing! Everything was taken care of. We were picked up at the airport and taken to our hotels by English-speaking drivers who pointed out things of interest along the way. Some days we were driven to lesser-known sights where the driver waited for us to explore for as long as we wanted before returning us to the hotel. All of the tickets were purchased ahead of time so all we had to do was hand the hotel, the personal guides (who were wonderful), the drivers, ferry and bus operators a voucher. It was worry-free travel.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th October 2016

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Posted 8 years ago

“I really liked the fact that I only needed to deal with one person, so it felt like a very personal experience. The website was really easy to use as well and gave a good overview of the holiday. All the hotels were of excellent quality.”

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Posted 8 years ago

“From start to finish, staff were attentive, knowledgable and friendly; our holiday was amazing and one of a kind, with amazing guides within a country that is not widely travelled but full of beauty!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th October 2016

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Posted 8 years ago

“Excellent choice of holidays and all reasonably prices for what you get. Also, a pleasure to deal with. We took the Iceland in a Nutshell which was excellent. Would definitely recommend this company and will use again.”

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Posted 8 years ago

“Well organised, friendly every thing worked to 'clockwork'”

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Posted 8 years ago

“once again we have had a fantastic holiday. the whole trip was planned and organised very well. our tour guide, Antoine was very passionate and knowledgeable in everything we/he did. we had almost perfect weather for the whole week too. all tours were interesting and worth while, and had one night of very active northern lights, which was a bonus. the only slight negative would be food. if you like fish and lamb then your set, if not the food can be limited. just make sure you let them know in advance and they will sort you out all hotels were of a very good standard too. nevertheless a great time was had by all. highly recommended. we will be going back again, and again. with your company of course.”

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Posted 8 years ago

“Trip was "tailor made" for us as Diana took on board what we wanted to do and arranged it all. Flights, hotel bookings, and trip vouchers were all provided and we had no problems when we arrived in Iceland. On top of that it was a special birthday for my partner, and flowers were arranged by her via the hotel. Really nice touch from a small holiday Company that knows how to treat customers and make them happy! One of our trips was cancelled because of weather conditions. The bank credit for this was in my account within 48 hours. Wow!”

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Posted 8 years ago

“It seemed a somewhat foolish idea for an elderly couple, my wife in her late seventies and myself in my eighties, to desire an holiday collecting amber on a remote part of the Baltic coast on the Lithuanian/Russian border . But age is no obstacle if desire is paramount and both of us have had a lifelong fascination with amber. Our first step was to contact the Baltic Travel Company and give clear concise details of what we wanted - they made all the arrangements: air flights, airport collections in Lithuania, hotel and above all a guide. Baltic Travel exceeded our wildest expectations and they excelled themselves in selecting a guide VITA SEPUTYTE who was as enthusiastic as ourselves about amber : our expectations were not high: we are enthusiastic fossil hunters on the Yorkshire Jurassic Coast and in thirty years or more we have only found three small pieces. Within minutes of reaching the coast and under the watchful eye of our guide Vita we started to find amber: please do not get too excited: we did not find large pieces but dozens of small fragments about the size of diamonds. This did not matter, we had come to find amber and we were finding it. Equally important our guide was a walking encyclopaedia with regard to Lithuania ; the folklore, cuisine, history, political background and she gave us her 100% attention. The beautiful country covered with pine forests is rich in fungi [another of our passions] and together we collected these before returning to Vita's house for a gourmet meal of fungi. The hotel and the staff were excellent; everywhere people were friendly and helpful and we managed well language wise in spite of our lack of Lithuanian and Russian - the two languages spoken by 98% of the population. Such was our enthusiasm for the country and our guide that we would be happy to help other adventurers in this area - Barrie and Sue Kaye .”

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Posted 8 years ago

“Our trip to Vilnius was superb,the hotel was fantastic, the Amberton was a perfect location,the staff at the hotel where excellent. Vilnius itself is an amazing city people so friendly,the food was very good. Me and my sister visited the KGB museum that was horrific and to think that was all going on till the late 80s is very disturbing. We all thoroughly enjoyed our stay,especially my mum.”

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Posted 8 years ago

“Baltic put together a great holiday for us! We had just the right amount of time in each location and the itinerary matched our interests exactly! Thanks Baltic!”

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Posted 8 years ago

“Organised excellent tour and accommodation, provided clear itinerary, maps and directions. Would recommend their service and will use them again”

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Posted 8 years ago

“A really big thank you to Saija for arranging our holiday in St Petersburg to celebrate our Ruby wedding anniversary. It rained on our arrival and on our departure but in between the weather was lovey. The hotel, the Domina Prestige, was amazing, we upgraded to a Lifestyle Room as we were their for six nights and the staff went out of their way to make our stay enjoyable. The food in the hotel bar and the restaurant was really very good indeed. The tour guide in St Petersburg worked very hard to make sure that all members of the tour group enjoyed their visits to the Hermitage Museum and St Catherine's Palace. Saija kindly arranged a private tour to Petrodvorets on Sunday to celebrate our anniversary and Svetlana our guide for the day was excellent. Once again my thanks to all those in the Baltic Travel Company in London, the driver, tour guides and hotel staff in St Petersburg for such a wonderful holiday.”

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Posted 8 years ago

“Baltic travel listened carefully to what we wanted and developed an itinerary to meet our requirements perfectly. They gave us a good advice and responded quickly when we and a problem. All in all excellent - we will use them again”

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Posted 8 years ago

“Ref. Moscow's Golden Ring Tour I can't speak highly enough of our experiences with the Baltic Travel Company, and particularly with our dealings with Daina. Prior to the trip Daina could not have been more helpful and efficient in terms of organising our itinerary, helping with the visa applications, etc. Once in Russia the organisation was faultless. Guides( Vera, Tatyana, Helen) were knowledgable, friendly and helpful. The taxis booked were punctual. The support we received as we made our way up to Suzdal and Vladimir from Moscow, and then from Vladimir to St Peterburg,was essential and organised to the last detail. Everything was perfect. I would recommend Baltic Travel Company without hesitation.”

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Posted 8 years ago

“Baltic Travel Company organised a really great bespoke tour for us. Friendly and knowledgeable, and also very patient!”

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Posted 8 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 702 reviews