Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

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Anonymous // 01/01/2019

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“Everything went according to plan as usual! No nasty "surprises"!”

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Posted 8 years ago

“The organisation by Baltic Travel was excellent. The car meeting us at the airport was on time both ways; the hotel was first-class with cheerful staff and very good breakfasts; the guided tour was most informative and entertaining - thanks to the personable young lady who took us round this delightful city; and the local restaurants were surprisingly good. We would certainly use Baltic Travel again.”

Helpful Report

Posted 8 years ago

“Baltic Travel was excellent from first contact to follow up after the holiday. Booking was easy, queries were answered promptly and, importantly, you felt ‘taken care of’ from start to finish – a true personalised service from a company eager to ensure that we had the best of holidays (which we did). Daina was great; efficient, enthusiastic and ever so friendly. The holiday to the Faroe Islands gave us just what we’d hoped; the right balance of escorted tours with an excellent and knowledgeable company, and free time to spend on this fascinating group of islands.”

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Posted 8 years ago

“We had a great holiday, the Hotels in Vilnuis and Tallinn were first class, the hotel in Riga could do with a bit of sprucing up. All three local guides were very knowledgeable, helpful and friendly. The itinerary was just right, having included tours but then options of extra tours or time to do your own thing. We had bed and breakfast and there was so much choice at each of the hotels then on an evening we found some lovely restaurants and had really good meals”

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Posted 8 years ago

“We were extremely pleased with the arrangements and organisation of out holiday to Vilnius, Riga and Tallinn: from airport transfers and each end, the 4-star hotels and especially the local guides in each city. All excellent. Our international group of 18 was so much better than the 40 or 50 of larger operators, too. We would recommend Baltic Tours.”

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Posted 8 years ago

“we are just back from our trip which we really enjoyed and cannot praise our tour guides enough ie: Yves and Anne-Marie and our driver nothing was too much trouble for any of them and their knowledge was brilliant. Equally from start of the booking everything has been handled impeccably and special requirements were all put in place by Daina and the Baltic Travel Crew which made a huge difference to us. Other travellers from all over the world joined and left the tour at various times which is why the 'trip' will always go and not like some companies, be cancelled if too few people are going.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th August 2016

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Posted 8 years ago

“Efficient, excellent suggestions for tour but responsive to changes of itinerary. Hotels booked were excellent as were the suggestions of where to visit. Will be using the company again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 13th August 2016

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Posted 8 years ago

“My sister and I had the most wonderful time in Latvia. We had a beautiful room in the Gutenbergs Hotel in Riga with enormous wood beams - we were so impressed we took photos! The day after our arrival was the start of the summer solstice festival. A large market in the square with Latvian food, stalls selling beautiful amber jewellery, traditional Latvian music and children in national dress dancing - more photos! We enjoyed a personal tour of the old part of the city. The history of Latvia and Riga is fascinating and would recommend doing this as it was very informative. The second part of our holiday was spent in the very pretty Marcienas muiza Spa Hotel. We received a very warm welcome from the owner of the hotel and were persuaded to take part in the Liga/Jani festivities...very unique I think we could say! The Latvian people are very warm and friendly and are extremely proud of their country and the old traditions. We intend to visit Riga again in order to visit the Latvian under Occupation Museum and the KGB building which have been recommended. We would highly recommend the Baltic Travel Company. This was a visit to Latvia tailored to our requirements and the arrangements made on our behalf were detailed and comprehensive, in particular the private transfers. Inga, at Baltic Travel in London was an absolute star and deserves a special thank you.”

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Posted 8 years ago

“We traveled to Moscow and St Petersburg with Baltic travel. The trip was extremely well organised and we didn't have to worry about anything. The hotels, transport and especially the guides were excellent. I would strongly recommend Baltic Travel to anybody wishing to visit Scandinavia or the Baltics.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th August 2016

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Posted 8 years ago

“We had some amazing experiences in both Iceland and Greenland, which will stay with us for a long time. It made such a difference that we had all our transfers pre-organised by Baltic Travel Company, which made things so much easier, especially in Iceland, where the pick-up service was exemplary. Our guide in Greenland made us feel so welcome and shared with us his fascinating local knowledge and experience. All our excursions were very memorable, especially the boat trip amongst the icebergs. Overall we had a fantastic time and would definitely look to go on another Baltic Travel holiday in the future.”

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Posted 8 years ago

“The staff at Baltic were extremely helpful when the airline lost my wifes bag and also when we had to make some changes to our itinerary during our stay in Norway.”

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Posted 8 years ago

“Booking was easy, and Inga was informative and helpful throughout. Documentation arrived when expected. We were able to add whale-watching to our tour with no difficulty. We had a wonderful time. The tour itself was generally well-paced and really informative. Our courier, Vally, was very knowledgeable and good at conveying her love of Iceland. We loved her singing Icelandic songs to us! The places we visited were varied and very, very beautiful. I'm interested in History, so I was glad to hear about key events and how the volcanic activity over the centuries has shaped the Icelandic way of life. Overall the hotels were excellent and so was the food.”

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Posted 8 years ago

“We would like to thank Lena for organising a wonderful itinerary for our visit to St. Petersburg, Sweden and Norway. She was always willing to answer any questions we had and assist in completing our Russian visa application. All the arrangements worked excellently and the hotels she selected were in perfect locations and of good quality. We had a wonderful holiday and would certainly use Baltic Travel again and would not hesitate to recommend them to our family and friends.”

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Posted 8 years ago

“Baltic Travel Company are very knowledgeable and helpful. We expressed a few areas of interest and they did the rest! Before our trip we were sent very detailed itineraries and helpful tips. One party was based in the UK, the other in Australia. Baltic handled this contingency really well. The arrangements in Russia were well organised and we had great accommodation, guides and drivers. I wouldn't hesitate to recommend Baltic, particularly if you are lucky enough to be going to Russia.”

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Posted 8 years ago

“I was very impressed with the service provided by Dana at Baltic Travel. I am a seasoned traveler and fealt very valued. Everything needed to make the holiday great was provided. I will certainly use the company again.”

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Posted 8 years ago

“We recently did your TasteofNorwaytoirand can't speak highly enough , it was so well planned by Saija, who couldn't do enough for us, we had such a wonderful time , as 75. Year olds we could t have done better ourselves, hotels were lovely and so near the transport, even the Norwegian weather was good to us. We are hoping to visit Norway again in the next 2 years health permitting and if we do we would have no hesitation in using your company which we only found by chance on the Internet. I would like to compement you on your lovely staff member Saija who went out of her way to make our holiday as pleasant as possible Thank you again for a lovely holiday Kind regards Joan and Falconer Ireland from Australia.”

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Posted 8 years ago

“I was extremely grateful to Daina who helped us when I was rushed to hospital at Heathrow immediately prior to boarding to Norway. she enabled us to catch a plane next morning and so not to lose our holiday The arrangements all turned out to be fine with actual voyage excellent”

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Posted 8 years ago

“I used the Baltic Travel Company for a tailor-made short trip to Stockholm and Visby. The itinerary was very clear and ensured the holiday ran like clockwork. All hotels included were of high quality and in convenient locations. On top of this, the quotation for the holiday was half the price of their competition! Overall, a thoroughly enjoyable experience.”

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Posted 8 years ago

“This is the second time I've used Baltic travel, and I am still very impressed with the company. The itinerary is well prepared and well detailed, hotels were avarage, but I don't think that there were many other options. I had problems with 2 hotels, whilst I was away, however with a couple of phone calls these were very quickly resolved.”

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Posted 8 years ago

“Brilliant holiday in Riga and Jurmala. Everything perfect from start to finish, including the special assistance at Gatwick. Daina made sure all the little details were covered, and more. The hotels we booked, as advised by Daina as suitable for disabled people, were excellent with facilities as described. The staff were extremely helpful and lovely. The transfers from the airport and to both the hotels were great. Drivers on time, very helpful and courteous. We also booked a driver from Baltic Beach hotel to take us to Rundale Palace, again couldn't fault it. Also the welcome at Rundale was great, separate entrance for wheelchair users which was excellent. Thank you to Daina and her team for making this holiday so enjoyable. We won't hesitate in booking with Baltic Travel Company again”

Helpful Report

Posted 8 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews