Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 731 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2025

Christine J

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th March 2025

Wendy G

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th March 2025

Natalie M

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We booked at short notice with Baltic Travel for the Polar Express and our point of contact (Nikola) was awesome. Some of the package we'd picked was fully booked, so she put together something bespoke which involved a different place of accommodation and reversing the train journey. The flights were at decent times too. Nikola was really quick to respond and had all the answers to our questions. I'd definitely recommend using Baltic Travel! The holiday itself was fantastic too. Sweden was cold (-20) and the Northern Lights evening was a success too!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 6th February 2025

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Posted 2 months ago

Thanks for the feedback and photos! -20c sounds like a challenge!

Posted 2 months ago

“Our travel agent Mark from Baltic Travel was fabulous. He helped us to develop an itinerary that satisfied our needs and enabled us to travel as an independent group of 4 through Finland, Norway and Estonia so we could maximise our opportunities for seeing the northern lights, experiencing all the fun snow activities (snowshoe hiking, snowmobiling, huskies, reindeers, whales etc.) and becoming familiar with the places we were visiting. We highly recommend using Baltic Travel.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 30th January 2025

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Posted 2 months ago

Thanks Carolyn. Those smiles are as good as a Northern Light photo! Thanks also for the additional feedback - very useful! Your itinerary was very ambitious and I am glad that it ended as a success.

Posted 2 months ago

“From the moment we made an enquiry to returning home Inga has been efficient, organised and adapted the itinerary to our needs. The hotels, food and excursions were perfect and being met at airports and destinations and being transferred took all the stress out of the holiday. At 72 we did snowmobiling, husky rides, rib boat whale watching and even a night in the snow hotel at Kirkenes. We also appreciated having a bit of time to ourselves and two nights in Oslo was a lovely way to end the holiday. It was a dream holiday that exceeded our expectations! Thank you!”

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Posted 2 months ago

Thanks for taking the time Mary. Sounds like a great trip!

Posted 2 months ago

“Baltic Travel Company arranged a holiday for my wife and I in Finnish Lapland. This holiday takes you out of your comfort zone. It was breathtaking, exhilarating, exhausting and challenging. Flights & Transfers were faultless and a superb hotel thrown in as well. You couldn't ask for a better tour operator, First Class!!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th January 2025

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Posted 2 months ago

Thanks for the praise Alan! You look like the real deal on the Snowmobile!

Posted 2 months ago

“Holiday amazing all organised by Nikola Everything taken care of from flights, hotel and tours and we were even update while away and re booked on a similar tour after a cancellation. A very professional and efficient service.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th January 2025

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Posted 2 months ago

Thanks for the review Denise! Looks chilly!

Posted 2 months ago

“We used Baltic to book our trip to Lapland where we stayed at the fantastic Wilderness Hotel Muotka. From start to finish the whole process was seamless and very professional and Daina was extremely helpful and came up with a fantastic itinerary for our stay. To see the Nothern lights was a bucket list item for us and we were lucky to experience this on three of our four night stay. This holiday was incredible from start to finish but wrap up warm as its breathtakingly cold!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th January 2025

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Posted 2 months ago

Thanks for the feedback and photos Andy! Your trip looks fantastic. I heard that Nellim guests have been very lucky with Aurora sightings. Hope that we can help you in the future.

Posted 2 months ago

“Daina and the team at Baltic Travel could not have been more helpful. They organised a really fantastic trip to Tromso and were on hand to support throughout when the weather meant a chnage was needed. We had two Northern Lights trips - one was a chase (higly recommended - the tour guide worked very hard to get us to the best place and succeeded!), the second was a camp which was also very good and we did see the lights but you would be stuck if they didn't appear there. We also experienced dog-sledding (amazing) and a fjord cruise (in lieu of the cancelled whale-watching). We also added a sauna (and plunge in the icy harbour) ourselves. All in all a fantastic trip - highly recommend Baltic Travel!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 22nd January 2025

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Posted 2 months ago

Thank you for the feedback Richard. Love that photo!

Posted 2 months ago

“Thanks to this wonderful company and their team member Daina we had the perfect trip to Finland. The travel was seamless, recommended activities perfectly suited and the hotel was amazing. The staff so friendly and knowledgeable and the food was delicious. We cannot recommend them highly enough. They even organised the perfect weather.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st January 2025

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Posted 3 months ago

Glad that you enjoyed your visit. That Aurora looks amazing!

Posted 2 months ago

“My Finland, Lapland trip was absolutely perfect. Communication with Baltic Travel was exceptional and the entire trip went smoothly. The range of activities that I booked myself into were scheduled so well. You can tell this company has a wealth of knowledge from helping so many people book their dream Findland holiday.”

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Posted 3 months ago

Thanks Felicity - Finland is such a great destination!

Posted 3 months ago

“We had the most incredible holiday in Norway thanks to Mark at Baltic Travle Ltd. He put together an itinerary that included everything we'd asked for and gave us the chance to experience parts of the country that we might otherwise have missed. Communication was excellent and despite a change in plans due to the weather everything else went perfectly. We had a mixture of pre-booked trips through Baltic Travel and others that we organised ourselves when we were there, which worked really well as we could adapt to the weather. Particular highlights were the Norway in a Nutshell journey, staying at the Rorbu in Svolvaer, the trip with Lofoten Lights and the husky sledding. We also loved the rib safari to see sea eagles in Svolvær, the atmosphere in Bergen and the snowmobiling and northern lights trips in Tromso. A fabulous adventure and we enjoyed every minute - thank you!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th January 2025

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Posted 3 months ago

Thanks for the great feedback Emma! Your photos are fantastic and thanks for sharing them.

Posted 3 months ago

“I have booked 2 holidays with Baltic Travel, and have absolutely loved both. A huge thank-you to Daina who ensures every detail is perfect, within budget and runs smoothly.”

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Posted 3 months ago

Thanks for the feedback Julie Ann!

Posted 3 months ago

“Nikola arranged a great week's break in Finland over New Year for me on very short notice, I had several activities arranged for me everyday as well as flights, transfers and a very nice hotel all booked for me. I highly recommend booking with Baltic Travel Company!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 9th January 2025

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Posted 3 months ago

Thank you for the feedback and photos Connor. Your trip looked like a good one!

Posted 3 months ago

“A Fantastic New Years Trip to Iceland. Lovely hotel, great guide and tours. Would highly recommend. Thank you Nikola for arranging. We had an amazing time.”

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Posted 3 months ago

Thanks for the great feedback Sue!

Posted 3 months ago

“Thanks to Daina’s impeccable arrangement with a personal touch, me and my family had a smooth and wonderful holiday in Tromso. Our main purpose was to see the Northern Lights. We were very lucky as we saw the magical green light from the plane as we landed, we saw the light above the town square/church as we walked around town, we saw the light from our bedroom windows. We even saw it on our way back from the whale watching trip. During the Aurora safari, the light was all over the sky. The guide told us that we were very lucky and it was one of the most light activities he had encountered. We also spotted whales during the whale watching trip too. Unfortunately I got sea sick during a stretch of rough sea. Should have heed Daina’s advice to take motion sickness medication in advance. The highlight for us is definitely the northern light which was our main purpose visiting Tromso. Overall we had a great time and I am glad to have selected Baltic Travel over others to travel with. Thanks again to Daina for her great help and patience in answering my queries/doubts and making all the great arrangements.”

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Posted 3 months ago

Thanks Douglas - sounded like you had a great trip apart from some seasickness. Hope that we can help you again.

Posted 3 months ago

“The team at Baltic were very knowledgeable on the details of the holiday that we booked, they worked hard to ensure we got the right package, supported us with any queries that we had prior to going, checked in on us on our return, I would not hesitate to recommend Baltic and will definitely use them again.”

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Posted 3 months ago

Thanks for the great feedback Alison!

Posted 3 months ago

“We had a brilliant short break in Lapland. Everything was very well organised. The hotel and cabin were lovely and we really enjoyed the activities. Husky sledding was a highlight. Would definitely consider doing something similar again. Thanks to Daina for organising it all for us.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 5th January 2025

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Posted 3 months ago

Thank you for photos and review. Who doesn't love dog sledding :)

Posted 3 months ago

“Couldn't be happier that we booked our trip to Finland with the Baltic Travel Company. Laura was fantastic, helping me out with my many questions, providing expert advice and tips and helped me to book some additional extras for our trip. It was the perfect holiday for our family and I would recommend Levi for any families wishing to visit lapland.”

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Posted 3 months ago

Thank for the review Hayley. Glad that you enjoyed Levi!

Posted 3 months ago

“Just arrived home from a stunning holiday to Iceland, organised to perfection by Baltic Travel. Stunning scenery, we experienced, volcanoes, waterfalls, glaciers, icebergs, whales, national parks, snow covered Iceland in the sun, magical New Years Eve has to be experienced to be believed, the fireworks went on for at least 6 hours. New Year in Iceland will be forever in my memories.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 2nd January 2025

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Posted 3 months ago

Thank you for your fantastic photos and review!

Posted 3 months ago

“It was a pleasure to deal with the Baltic Travel Company and their idea to travel to Brandon Lodge in Swedish Lapland was perfect for our family of 5. Beautiful frozen Baltic Sea, snowmobiling, huskies, cross country skiing and amazing food and friendly staff.”

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Posted 3 months ago

Thanks for the review Clare! We're big fans of Brandon Lodge too!

Posted 3 months ago

“We booked a holiday with Daina based on the Arctic Combo offering, but extended and personalised to our needs. She could not have been more helpful in the planning of the trip, and her communication throughout was excellent It was a fabulous trip overall, though the weather could have been a bit kinder ;-) The gale force winds made the cruise interesting, but at least the ship made it to Kirkenes, as the previous cruise did not. The weather also caused the cancellation of 3 pre-booked excursions, the refunds for these were handled promptly by Daina. The highlights for both of us were the Long Reindeer Sledding, Feeding and Sami Culture experience in Tromsø and the husky Northern Lights hunt in Kirkenes. For the reindeer excursion, we had an absolutely brilliant Sami guide (Ilya?) who is a law student and really passionate about her culture and the future of her way of life. Our dog musher was a lovely young man from Poland called Maciek (or similar) with a ginger beard - his love for the dogs was palpable, and he was really engaging and informative for the entire excursion. Oh, and the sand pit at the Troll Museum in Tromsø was worth the entry price alone!! We saw the Northern Lights in Tromsø on a trip with Norwegian Travel that we booked independently, and also during the husky hunt in Kirkenes as well as from the Snow Hotel. We independently booked an additional Northern Lights Hunt by minibus from the Snow Hotel for our last night, but this was a real waste of money. We stopped at one dark location beside the fjord, and saw some lights. The sea mist was not ideal, but we did get a few pictures. We then drove about 5-10 minutes down the road to find somewhere to turn around, and were then taken to the Russian border for hot drinks and biscuits. We really did not see the point of this detour, as the location is floodlit, so there was no chance of seeing any further lights from here - it felt like a ruse to run the clock down, and from there, we were taken straight back to the hotel. In all, we were given no more than 15 minutes to look for lights in the entire excursion. We booked a Whale Watching trip from Tromsø Norwegian Travel on MS Rygertroll, which was good, although we had to leave the area early due to an incoming storm front. We did manage to see some humpback whales, but unfortunately no Orca.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th December 2024

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Posted 3 months ago

Thanks Patrick. Glad to hear that you largely enjoyed your visit. Have a great 2025 and we hope that we can help again in the future.

Posted 3 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 731 reviews