Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

Metrics

Info

4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good holiday, well organised. Good transport arrangements. Didn't see Northern lights. Long day trips, a bit too long. Very cold outdoors, but warm indoors, including on coach.”

Helpful Report

Posted 8 months ago

“We found them very helpful and efficient answering any queries we had within the hour. They customised our trip to suit our ruquirements. We definitely recommend them and would use them again.”

Helpful Report

Posted 8 months ago

“We have just returned from 3rd holiday booked through Baltic Travel and once again they didn't disappoint! We opted for a whistle top tour of Sweden and Norway, with Polar Express Journey. We had a fabulous time and were even lucky enough to see have seen the Northern Lights in Sweden. Flight times were excellent as was the accommodation, with lovely views of the fjord from our hotel in Narvik. Unfortunately our the train journey was delayed/cancelled, however after a quick phone call with Daina, this was quickly remedied and a taxi was booked in it's place. The taxi followed the train line and so we didn't feel we had missed a thing! A big thank you to Daina for organising this lovely trip. Lookig forward to booking our next trip with Baltic Travel!”

Helpful Report

Posted 8 months ago

“Easy company to deal with and found our perfect Lapland break with all the activities we wanted.”

Helpful Report

Posted 8 months ago

“We had a fantastic 6 day holiday on Poland. This company organised everything from hotels, transfers and trips. Everything ran like clockwork. We had a mix up with seating on the flight that was quickly and efficiently dealt with by Dana, including a lovely bottle of champagne waiting for us at the hotel to say 'sorry'. A fantastic travel company, with excellent communication from start to finish. I cannot recommend them enough.”

Helpful Report

Posted 8 months ago

“We have just returned from a wonderful personalised holiday in Finland Lapland which incorporated every experience we hoped for. Snow mobiling, husky sledging a night in an aurora bubble, during which we were lucky enough to see the Northern lights. Baltic travel provided lots of information before hand and had great communication throughout the booking process. I have every confidence our next holiday to Norway will be as smooth and well planned as this one was :)”

Helpful Report

Posted 8 months ago

“Highly recommend. I had the most magical week on the Aurora hunt across the border tour and it was made even better because I didn’t have to worry about anything. My guide met me at the airport and sorted out all transport and tickets and helped us around. She was called Cecile and she was very lovely and helpful. All the accommodations were incredible and I can’t believe how much I did in those 6 days: Santa Claus village, dog sledding, snow mobilling, ice hotel, exploring Tromso, dinner cruise, seeing the northern lights. A once in a lifetime trip.”

Helpful Report

Posted 8 months ago

“The trip was wonderful. The flights were good times and Daina was really helpful changing a flight to suit us. The hotels were all centrally located, spotlessly clean and great staff and breakfast. The overnight cruises especially Baltic Queen were something we loved and the entertainment was fun. Baltic travel company documents were hugely helpful with maps and locations of hotels and best public transport to ports or airport. Overall a great holiday and thank you Baltic travel. We highly recommend this company.”

Helpful Report

Posted 8 months ago

“Inga at Baltic Travel was very responsive both in terms of initial guidance as to which trip might suit us and then continued to be helpful in assisting us with modifying some aspects of the trip to suit our specific wishes. North Norway was fantastic, the hotels and pre-booked trips were all excellent and we're glad we took Inga's advice on these. The itinerary was quite full and included a quirky night/day ferry for our transfer to the Lofoten islands which turned out to be a great experience and ensured we made the most of the time we had. An unforgettable trip ! Thanks again.”

Helpful Report

Posted 8 months ago

“Many thanks to Nikola at Baltic Travel! Everything went very smoothly, from our first contact to our arrival back home. The chosen hotel was excellent, as we're the excursion we booked. She gave us lots of useful advice, and communication was speedy throughout. We would highly recommend this company and would use it again.”

Helpful Report

Posted 9 months ago

“Myself and my wife have just returned from an excellent holiday in Finland. we stayed at the wilderness hotel resort of Nangu. This incorperated many baltic safaris, and excurtions, which were all most enjoyable. Inga, and the baltic travel company ,made sure that everything was arranged for us, despite the Finns going on strike. If I was to go for another holiday to the baltics, I would not hesitate to re-use this company. Having looked at the resorts own prices I believe, we have saved money, by booking the package through this company.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th February 2024

Helpful Report

Posted 9 months ago

“Nikola was so helpful and responsive in helping us plan this special trip to Finland! We submitted our initial inquiry late one evening with just a few details as we didn't even know what we were looking for - all we knew we wanted to see were the Northern Lights. Nikola emailed us the next morning with a few options and helped us figure out what we wanted to get out of the trip. What really stood out to me is that Nikola had been to on a similar Lapland trip herself, so she was able to share her personal experience and give advice on the clothing! Everything was booked seamlessly and we were provided all the details and documents in good time before departure. Throughout the year, Nikola was very responsive if we had questions about the right clothing or what to expect for some of the activities. Baltic Travel partner with amazing resorts with a wide range of activities and the resort gives you your personalized activity schedule upon arrival. We loved this trip and would absolutely go back using this company.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 31st January 2024

Helpful Report

Posted 9 months ago

“My friend dealt with all of the organising and liaising with Baltic Travel Company and she said that they were amazing. Inga was always quick to reply to any questions. Our holiday in Finland at the Wilderness Hotel Moutka was out of this world! Absolutely magical!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th January 2024

Helpful Report

Posted 9 months ago

“I used Baltic Travel to book a trip to Norway to celebrate my 50th. From start to finish, communication was good and they answered all questions promptly. The trip was catered to our needs, nothing was too much trouble. Would highly recommend.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th January 2024

Helpful Report

Posted 9 months ago

“Highly recommend this company for your bespoke travel arrangements. The staff in particular Nikola are extremely dedicated, polite and helpful. Nikola was able to make special arrangements and no task was too much of a challenge for her.”

Helpful Report

Posted 9 months ago

“I found Baltic Travel quite by accident on the internet, and what a lucky find it’s turned out to be ! I wanted to visit Norway and see the Northern Lights but beyond that had little idea of what I wanted to do, or where I wanted to stay. Step forward, Baltic travel rep. Nikola Stenka 🙇 Before I booked, Nikola listened patiently, offered me great advice and came up with an exciting itinerary. Stating the obvious, Norway in winter is cold, and January 2024 was especially cold. Travel plans were disrupted - The Polar Express which we’d booked didn’t run - but behind the scenes Nikola and Baltic Travel were making alternative arrangements for us. It was great to know people back in London were looking out for us. What I especially appreciated were Nicola’s emails checking if we were ok and, then once we’d got back, sharing with her our adventures. Nicola’s an excellent rep for Baltic Travel and I will definitely be booking with her, and them again.”

Helpful Report

Posted 9 months ago

“Our holiday highlights included driving a snow mobile across a vast frozen lake, and in and out of the forest, to a reindeer farm, and spending a night in a lakeside glass igloo. We had never experienced a snowy holiday or been to that part of the world before, and we were not disappointed - we had a great holiday!”

Helpful Report

Posted 9 months ago

“Trip booked: Polar Express Train Journey Brilliant service frima Daina from start to finish for our trip. We only had a limited time away, recommendations for which trip suited best before we booked. Settled on the Polar journey as had a good balance of excursions, 2 countries and plenty of free time to hunt the northern lights. Booking was very smooth, excellent communication throughout. All booking confirmations/tickets sent before departure. Unfortunately our train journey was split with a replacement bus 1/2 way ( track damage due to -40°c weather) Daina kept us upto date will all changes and made sure all new tickets were sent. Accomodation included was excellent, both with on site restaurants. The Dog sled excursion was brilliant. Thank you, 100% recommend”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 16th January 2024

Helpful Report

Posted 9 months ago

“Recently returned from Finalnd where we opted for the Lapland for Lovers holiday. Although only three nights, it felt like a much longer break. The organisation of all the trips was brilliant and the location stunning. Apparently there were 200 people staying at the Wilderness Lodge but it never felt like that at all. With so many activities comprising of small groups, it only ever felt intimate and small scale. Highlights were definitely the Aurora Borealis (we saw them every night), the wild reindeer out on the lake, the wild husky ride (before and after my driver fell off) and the colours of nature. The sun stayed just below the horizon but the colour of the sky was phenomenal. The cold was extreme (-35 wind chill when we were there) so be prepared for that but the kit/clothing included in the stay were great. Overall, the staff at the Lodge were superb, very friendly and extremely knowledgeable. We would go again in a heartbeat. Finland is beautiful at this time year. A big shout out also to the Travel Operator who had to cope with my constantly changing dates and requirements. Thank you for your patience!”

Helpful Report

Posted 9 months ago

“This was the first time using Baltic Travel Co and I am so pleased with the service they provided. Inga booked the whole experience from start to finish. We were very pleased with the final booking. Nothing was too much trouble when we needed to shuffle things about, the expertise was excellent. We had five days in total which were filled with activities. Although we had delays both ends and problems getting home due to weather. Inga was fully on hand to help and assist us. She made sure we had the fullabout, the expertise was excellent. we naa rive days in total which were Tea with activities. Although we had delays both ends and problems getting home due to weather, Inga was fully on hand to help and assist us. She made sure we had the full information needed to navigate the issues. I would certainly recommend the team at Baltic travel, Inga especially has been excellent throughout our whole holiday experience.”

Helpful Report

Posted 9 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews