Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

Metrics

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4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

467

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful and a great tour. Thank you!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 1st September 2023

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Posted 1 year ago

“Booked an 11 day tailor made holiday with Daina from Baltic Travel. Five star service, immediate response to queries and alterations to itinerary. Very happy with the service from this company”

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Posted 1 year ago

“We had a very good experience with Baltic Travel. We went on the Scandinavian capitals trip - 3 nights in each of Copenhagen, Oslo and Stockholm. It was all very well organised and the hotels were good choices - quite different in each location but always well-positioned to see the city on foot. Any extra information we asked for was accurately provided. If anyone is going on this particular tour I would recommend you see if a train option could be provided or hand the car back when you arrive in Stockholm. We found that there is lots to see in each capital so the car stayed in expensive car parks in Oslo and Stockholm. But would definitely recommend Baltic Travel and particularly Daina who organised our trip. Thank you!”

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Posted 1 year ago

“Inga at Baltic Travel was wonderful to work with remotely! We communicated by email, and she put together a wonderful trip based on our preferences and timetable. All the transportation connections were just right, the hotels were convenient and comfortable. Tickets, hotel reservations were all sent via email well in advance of our departure. She even included maps showing walking directions with times from railway stations to hotels! Inga made our travel easy. I highly recommend Baltic Travel. (while I indicate in the ratings that replies to our communications often took some time, this was due to 10 hour time differences)”

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Posted 1 year ago

“excellent company, responsive team, wonderful holiday in Denmark!”

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Posted 1 year ago

“Really enjoyed the guided Iceland Circle tour. Timely support and professional organisation. The trip was excellent, the accommodation was nice and the pace was right to visit and appreciate the unique sights. Definitely recommended.”

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Posted 1 year ago

“After years of booking holidays abroad myself using the big name travel websites I'm glad for my Baltic trip to Estonia and Latvia that I went back to the old school ways and used a travel company to arrange my entire trip. Their email comms are always responsive, provide clear information, and also show a friendly manner. Daina was who I was dealing with and she also provided a very detailed itinerary including maps and directions for each location on my trip. Flights, hotels, and car rental all went smoothly. As for my trip, I enjoyed the stunning scenery and old world architecture at my destinations Tallinn, Parnu, Jurmala, and Riga. I've included some photos from my trip. Thanks again :-) .”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th August 2023

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Posted 1 year ago

“We used Baltic Travel for the first time for a self drive tour of Denmark and their help and assistance was fantastic. We were quite fussy on our choice of hotels but they made sure our wishes were accommodated. Some things are always outside of anyones control - turned up to Manchester airport to find our flight to Copenhagen was cancelled and they were trying to re-route us via Athens! Despite the early hour, one call to the 24 hour helpline saw us rebooked on to a later direct flight + they notified the car hire company and the hotel that we would be very late (but not as late as going via Athens). Many thanks to Laura for her timely and friendly assistance. Would happily recommend Baltic Travel to anyone else. .”

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Posted 1 year ago

“What a great trip we had through the 3 Baltic Republics. All the arrangements were well organised and effortless. On the coaches, there were mixed language groups that were well handled by the excellent Latvian guides. The hotels were good and the guides gave us detailed knowledge of the countries, their people and the pain they've been through. The people locally are great and the countries incredibly positive and dynamic. We can well recommend taking some trips with this company to the Baltic region.”

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Posted 1 year ago

“Our 'Norway in a nutshell' holiday was stunning. Beforehand, I was able to customise our timings and accommodation thanks to the flexibility and helpfulness of the staff. This self- guided trip worked like clockwork, using planes, trains, boat and bus. The instructions were also helpful. I would recommend this company.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th August 2023

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Posted 1 year ago

“My wife and I used Baltic Travel to plan and book a holiday to the Faroes. Inga at Baltic Travel was incredibly helpful and went out of her way to make some very useful suggestions. The booking process was painless and everything in the Faroes went very smoothly. We had a great holiday and wouldn't hesitate to use Baltic Travel again.”

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Posted 1 year ago

“We had an active tour of Norway, filled with great activities like Rafting, Ice hiking and Mountain Biking. The accommodation, travel and activities were all of great quality. A really amazing holiday made very easy by Baltic Travel!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 6th August 2023

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Posted 1 year ago

“We've just returned from a phenomenal trip to Norwary organised by Laura from Baltic Travel. The bespoke itinerary put together by Laura accommodated all of our needs and the whole trip went off without a hitch due to the seamless and detailed itinerary provided to take with us (we were provided with maps and written instructions of how to reach each of the hotels/excursions, information on how to book in and what to expect on arrival at each destination so that we didn't waste time finding bus stops, platforms etc. when getting a connecting mode of transport). We will definitely be using Baltic Travel for our next trip to Norway.”

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Posted 1 year ago

“Great holiday thanks to Daina at Baltic Travel. We had a fly/train journey round Denmark, Sweden and Norway with well selected, convenient hotels. We didn't have to worry about anything which gave us more time to enjoy!”

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Posted 1 year ago

“We chose this company because they appeared to have the type of break that we wanted. We were not disappointed. We dealt with Laura and all arrangements were expertly and efficiently handled. All plans ran smoothly and we had a first-class stay in Oslo and a brilliant time overall. It really is a lovely city. We would recommend buying the City Pass if people are there for a few days as it covers travel on all public transport (including ferries) and also entry into virtually all museums. This was a top trip organised by a top company. We would use them again.”

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Posted 1 year ago

“Very professionally organised tour with good balance of flexibility for seeing the arranged and optional tour . Very responsible driver of the Coach bus in navigating the narrow roads across the 3 Baltic states. Good and efficient tour director for the English speaking group with good local knowledge .”

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Posted 1 year ago

“Just had a great weekend break with Baltic Travel Company on their Gdansk City Break incl. Sopot tour. Everything organized for us by Company was spot on, perfect, including flights, transfers, the quality of the hotel & location. Use of local guides and services also enhanced our trip experience. Baltic consultant was very friendly & professional, more than happy to go that extra mile with advice and guidance to make our break a memorable one. More than happy to recommend BTC - 5 stars all round - excellent company.”

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Posted 1 year ago

“I contacted Nikola regarding a self-drive holiday in Scandinavia. She was amazing, coming back with options, suggestions and pricing quickly. Communication throughout the process and after was explicit, clearly understood and just damn good. The holiday itself was wonderful and certainly ticked all the boxes and delivered beyond our expectations. Our time in the major cities of Copenhagen, Gothenburg, Oslo and Stockholm was memorable, allowing us to visit all the sights and museums at our leisure, while the drive through the country between the cities allowed us to take in little villages the coastline and get a feel of the country. I highly recommend Baltic and cannot thank Nikola enough for her help and expertise.”

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Posted 1 year ago

“We have used Baltic Travel twice, both times to arrange two-centre stays in Scandinavian countries. They have been attentive to our requirements, suggesting good, centrally located hotels and plane and train times. They have been happy to change their suggestions to meet our needs and, when an airline abruptly stopped its flights, rebooked us with an alternative without fuss and kept us informed. We will use them again in the future.”

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Posted 1 year ago

“Baltic Travel Company have been very supportive and also provided us with exceptional service with our holiday to Stockholm, Sweden. We were originally scheduled to travel in December 2020 but due to Covid-19 and other issues, we only managed to finally take our trip in May 2022. We were offered our money back in full straight away or to postpone to a later date but due to the impact of Covid-19 we were not sure when we would be able to go so decided to just postpone and not get our money back. Periodically, Baltic Travel engaged with us with updates on the requirements for Sweden with Covid and they were very supportive too our needs. As we agreed to keep our booking, they even upgraded our hotel room to Superior Plus at no extra cost. We finally travelled 30 months later than planned but for the same original paid cost. We were given a full itinerary and travel details including transfers and mapping. The service provided to us by the Baltic Travel Company has been second to none. We have returned from a very delightful and wonderful holiday made all the much easier thanks to their superb support.”

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Posted 1 year ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews