Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 680 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 680 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th October 2024

Pragati B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th September 2024

Abigail D

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd September 2024

Colin M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th August 2024

John G

467

Anonymous

Anonymous // 01/01/2019

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“An excellent holiday with beyond the call of duty support from Inga at Baltic Travel Company when things went a bit awry medically. We were on our way to the airport to fly to Riga and had to divert to A&E instead. Inga immediately leapt in to action and sorted out our delayed travel. Thank you Inga! The itinerary is well through through and covers a lot of varied and interesting places. Driving was easy, food was good, the hotels were a good mix of traditional and modern and were well located. The best one we stayed at was the Hotel Euroopa in Tallin but all were comfortable with helpful staff. We chose to have an extra day in both Tallinn and Jurmala which gave us more time to explore and we were glad that we had done that. All in all an excellent holiday with an excellent travel company.”

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Posted 8 years ago

“We all thoroughly enjoyed our tailor-made trip through all three Baltic States a few weeks ago. The itinerary was put together by Daina with exemplary care and efficiency and all arrangements on the ground worked without a hitch. We were mildly disappointed with the City Boutique hotel in Riga where the welcome on arrival left much to be desired and there was a poor response to several small requests during our stay. We would have no hesitation in recommending Baltic Travel to others planning to visit these safe and friendly places with their attractive architecture and fascinating, but complex, histories.”

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Posted 8 years ago

“An outstanding holiday. All travel arrangements worked perfectly. The itineries in both Moscow and St. Petersburg were excellent, just the right balance between activities and free time. We enjoyed having the evenings free to choose where to dine, there were some great restaurants in both cities, Even the weather was perfect for such a trip. Thanks to Daina for all her advice and help in organising a truly memorable holiday for our group.”

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Posted 8 years ago

“Daina at Baltic Travel Company was most understanding of my requirements and tolerant of the changes to my itinerary which I needed to have made. I considered the charges made by the company to be reasonable. The arrangements made by Baltic Travel Company's agents in Saint Petersburg - I believe Intourist - went off perfectly without any snag: my guide Nadia was most punctual, charming and knowledgeable, and considerate of an old man. The hotel, Angleterre, was fine, and changed my allocated room to one nearer the lift without demur. The six days (inclusive of the two travel days) were most enjoyable if somewhat tiring. I wish I had given myself more time in a most interesting city and for an excursion to Novgorod - maybe on a future visit made through the good offices of Baltic Travel. I may well use Baltic Travel Company's services in the future should I wish to go to any other city in Russia or other country in which it specializes.”

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Posted 8 years ago

“Daina organized a perfect 4 day trip to Vilnius including 2 days trips to see other parts of Lithuania. The traveliing, the hotel, the trips and even the weather were all outstanding. We cannot recommend Baltic Travel and indeed Daina more highly. The only sadness is that your company does not deal with all countries in the world!”

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Posted 8 years ago

“This is the second time I have used the services of the Baltic Travel Agency, and Daina in particular. Daina has been very helpful and efficient. She helped me plan two very wonderful tailor-made trips to Latvia to visit relatives and answered all my questions and took account of several changes I made to my itinerary. I feel a personal connection to the agency as a result and have recommended it to friends and colleagues and look forward to planning future grips with Daina and the agency.”

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Posted 8 years ago

“We had a great time in Riga, the Hotel Justus was very central and convenient and we had a pleasant stay there. We bought tickets online for the ballet before we went £19.00 each just 8 rows back in the stalls. Good places to eat and drink everywhere and almost every attraction within walking distance of hotel.”

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Posted 8 years ago

“My friend and I travelled to St Petersburg with Baltic Travel in April. Daina was fantastic. She patiently helped fill in the Visa Application over the phone. Set Itineraries. Made suggestions. Booked places of interest. Hotel was all we asked for and in a perfect location. Everything was made easy for us without having to look for hours on the internet and we sill had time to do our own thing. We shall definitely use this company again. A vey personal and good company to deal with.”

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Posted 8 years ago

“The Finland glass igloo trip was fantastic & above my expectations. Though a bit physical, the Snowmobile & Husky activities were exciting & worthy experiences. Snow sceneries were beautiful and we had a very enjoyable trip overall.”

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Posted 8 years ago

“Lena put together a wonderful anniversary trip for us, visiting Vilnius, Riga and Talinn. All the travel arrangements were flawless and we stayed in wonderful hotels in each city. All aspects of the planning were excellent and we would definitely recommend this company to others. We plan to return again sometime !”

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Posted 8 years ago

“We needed a very bespoke itinerary which would enable us to be in a certain place on a certain day, [to commemorate our grandfather, who died in the war, in Norway]. The team at Baltic Travel company were very accommodating to our frequent changes to the itinerary. The whole adventure ended up being the trip of a lifetime. Beyond the eagles, whales, dog sledding, it was the quietness and vast expanses of ice, mountains and sea that was so breathtaking. We even managed a bit of skiing. I'd thoroghly recommend Norway, lufoten islands and getting Baltic Travel company to book it all for you.”

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Posted 8 years ago

“My husband and I went to Iceland in March. We went on the Land of the Northern Lights tour and it did not disappoint! We had a fabulous time visiting all the attractions in Iceland which was amazing and to top it off we were blessed to see the dancing northern lights when we stayed in the little cabins in the south west of the island. Also our tour guide (Vally) was so knowledgeable and really made the trip due to all the historical stories she was able to tell. All in all we had an unique trip and I couldn't have asked for any more. Thank you. Samantha.”

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Posted 8 years ago

“We had the most wonderful trip. I can't fault it at all. There was no area where I felt things could be improved. Excellent, and excellent value for money”

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Posted 8 years ago

“Just wanted to drop you a line to thank you for booking and arranging our holiday.we all had a fantastic time.we didn't manage to see the northern lights unfortunately,we took the trip on Saturday but it was a bit cloudy and then it was cancelled again on Sunday. Our other trips were great though,so many amazing sights.the hotel was really central too and the staff were really helpful and friendly. Thank you again for all your help in arranging our holiday,will definitely be recommending you to my friends and family”

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Posted 8 years ago

“We had a fantastic experience with the Baltic Travel Company. Daina was incredibly helpful responding to our questions, helping to organise our unique travel itinerary either side of the week long tour in Russia. Her support during the visa process was absolutely fantastic! The tour itself was wonderful - so many famous sights and stories! The local guides were friendly and helped us over and above along the way. It was a great experience we will never forget and fingers crossed we can do another Baltic Travel holiday again soon.”

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Posted 8 years ago

“We have only recently returned from a five day trip to Iceland - our first visit. Nothing was too much trouble for Inga. She offered us a choice of hotels - we stayed at the lovely Art Deco, Hotel Borg in Reykjavík - and requested a room with a view over the leafy square and a bath! She responded very quickly to any questions we had and kept us fully informed what would happen and when. Excellent personal service sums up our first experience with Baltic Travel - we are sure it won't be our last! Julie and Mark Fox”

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Posted 8 years ago

“Our 5 night trip to Iceland including the Golden Circle and South Shore Adventure tours was fantastic. The planning and organisation was easy with Lena's assistance, and all the arrangements were as expected. Our hotel (Foss Hotel Reykjavic) was clean comfortable and quiet with good views and we loved the food and ambience in the beer garden (although all alcoholic drinks are expensive). Although it would have been possible to organise independently we were definitely pleased to have gone through Baltic Travel”

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Posted 8 years ago

“Hi Lena, Hope you are all well! Got back from our absolutely unbelievable trip this morning. Just want to say a big thanks for sorting everything out,we literally couldn't have asked for more. It has to be the most incredible place I have visited...the hotel was fantastic and having the freedom with a car was perfect. Food was amazing and the sights were like nothing I could have imagined...although we had a bit of a scare when we got caught in a snow blizzard on top of a mountain!!! We are still alive so can't have been that bad.Ha. I think it ranks number 1 on my list and I've been to some quite cool places. I will not hesitate to go back and hopefully see the southern islands and mykines maybe in the summer as although we did quite a bit, I still feel like we only touched the surface. People are seriously missing out!!! The Baltic Travel Company is awesome. I'm sure I will be in touch soon.”

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Posted 8 years ago

“After looking at several travel companies on the internet I was so pleased we chose Baltic Travel for our 4 day trip to Reykjavik. I emailed the company with ideas of what we would like to see and do in Iceland and Daina promptly replied with a detailed itinerary and costs. Everything from our flight boarding passes, trip bookings and 24hr contact numbers were posted to us a week before we left. We couldn't think of a single thing that they hadn't thought of . Our trip was amazing and not one single problem. I would highly recommend this company and would not hesitate to use them again and hopefully will be.”

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Posted 8 years ago

“I was extremely pleased with this Northern Lights short break in Norway. Everything happened as it should with our transfers between airport and hotel, Northern Lights Chase and Dog Sledding. It was a great experience and the fact that an evening meal was included, as well as breakfast, in the cost of the hotel made this very good value.”

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Posted 8 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 680 reviews