Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.93

4.9 Rating 702 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

Metrics

Info

4.9

Based on 702 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th January 2025

Emma B

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 9th January 2025

Connor D

503

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had the most incredible holiday in Norway thanks to Mark at Baltic Travle Ltd. He put together an itinerary that included everything we'd asked for and gave us the chance to experience parts of the country that we might otherwise have missed. Communication was excellent and despite a change in plans due to the weather everything else went perfectly. We had a mixture of pre-booked trips through Baltic Travel and others that we organised ourselves when we were there, which worked really well as we could adapt to the weather. Particular highlights were the Norway in a Nutshell journey, staying at the Rorbu in Svolvaer, the trip with Lofoten Lights and the husky sledding. We also loved the rib safari to see sea eagles in Svolvær, the atmosphere in Bergen and the snowmobiling and northern lights trips in Tromso. A fabulous adventure and we enjoyed every minute - thank you!”

Helpful Report

Posted 17 hours ago

“I have booked 2 holidays with Baltic Travel, and have absolutely loved both. A huge thank-you to Daina who ensures every detail is perfect, within budget and runs smoothly.”

Helpful Report

Posted 5 days ago

Thanks for the feedback Julie Ann!

Posted 18 hours ago

“Nikola arranged a great week's break in Finland over New Year for me on very short notice, I had several activities arranged for me everyday as well as flights, transfers and a very nice hotel all booked for me. I highly recommend booking with Baltic Travel Company!”

Helpful Report

Posted 6 days ago

Thank you for the feedback and photos Connor. Your trip looked like a good one!

Posted 18 hours ago

“A Fantastic New Years Trip to Iceland. Lovely hotel, great guide and tours. Would highly recommend. Thank you Nikola for arranging. We had an amazing time.”

Helpful Report

Posted 6 days ago

Thanks for the great feedback Sue!

Posted 18 hours ago

“Thanks to Daina’s impeccable arrangement with a personal touch, me and my family had a smooth and wonderful holiday in Tromso. Our main purpose was to see the Northern Lights. We were very lucky as we saw the magical green light from the plane as we landed, we saw the light above the town square/church as we walked around town, we saw the light from our bedroom windows. We even saw it on our way back from the whale watching trip. During the Aurora safari, the light was all over the sky. The guide told us that we were very lucky and it was one of the most light activities he had encountered. We also spotted whales during the whale watching trip too. Unfortunately I got sea sick during a stretch of rough sea. Should have heed Daina’s advice to take motion sickness medication in advance. The highlight for us is definitely the northern light which was our main purpose visiting Tromso. Overall we had a great time and I am glad to have selected Baltic Travel over others to travel with. Thanks again to Daina for her great help and patience in answering my queries/doubts and making all the great arrangements.”

Helpful Report

Posted 6 days ago

Thanks Douglas - sounded like you had a great trip apart from some seasickness. Hope that we can help you again.

Posted 18 hours ago

“The team at Baltic were very knowledgeable on the details of the holiday that we booked, they worked hard to ensure we got the right package, supported us with any queries that we had prior to going, checked in on us on our return, I would not hesitate to recommend Baltic and will definitely use them again.”

Helpful Report

Posted 1 week ago

Thanks for the great feedback Alison!

Posted 18 hours ago

“We had a brilliant short break in Lapland. Everything was very well organised. The hotel and cabin were lovely and we really enjoyed the activities. Husky sledding was a highlight. Would definitely consider doing something similar again. Thanks to Daina for organising it all for us.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 5th January 2025

Helpful Report

Posted 1 week ago

Thank you for photos and review. Who doesn't love dog sledding :)

Posted 18 hours ago

“Couldn't be happier that we booked our trip to Finland with the Baltic Travel Company. Laura was fantastic, helping me out with my many questions, providing expert advice and tips and helped me to book some additional extras for our trip. It was the perfect holiday for our family and I would recommend Levi for any families wishing to visit lapland.”

Helpful Report

Posted 1 week ago

Thank for the review Hayley. Glad that you enjoyed Levi!

Posted 18 hours ago

“Just arrived home from a stunning holiday to Iceland, organised to perfection by Baltic Travel. Stunning scenery, we experienced, volcanoes, waterfalls, glaciers, icebergs, whales, national parks, snow covered Iceland in the sun, magical New Years Eve has to be experienced to be believed, the fireworks went on for at least 6 hours. New Year in Iceland will be forever in my memories.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 2nd January 2025

Helpful Report

Posted 1 week ago

Thank you for your fantastic photos and review!

Posted 18 hours ago

“It was a pleasure to deal with the Baltic Travel Company and their idea to travel to Brandon Lodge in Swedish Lapland was perfect for our family of 5. Beautiful frozen Baltic Sea, snowmobiling, huskies, cross country skiing and amazing food and friendly staff.”

Helpful Report

Posted 1 week ago

Thanks for the review Clare! We're big fans of Brandon Lodge too!

Posted 1 week ago

“We booked a holiday with Daina based on the Arctic Combo offering, but extended and personalised to our needs. She could not have been more helpful in the planning of the trip, and her communication throughout was excellent It was a fabulous trip overall, though the weather could have been a bit kinder ;-) The gale force winds made the cruise interesting, but at least the ship made it to Kirkenes, as the previous cruise did not. The weather also caused the cancellation of 3 pre-booked excursions, the refunds for these were handled promptly by Daina. The highlights for both of us were the Long Reindeer Sledding, Feeding and Sami Culture experience in Tromsø and the husky Northern Lights hunt in Kirkenes. For the reindeer excursion, we had an absolutely brilliant Sami guide (Ilya?) who is a law student and really passionate about her culture and the future of her way of life. Our dog musher was a lovely young man from Poland called Maciek (or similar) with a ginger beard - his love for the dogs was palpable, and he was really engaging and informative for the entire excursion. Oh, and the sand pit at the Troll Museum in Tromsø was worth the entry price alone!! We saw the Northern Lights in Tromsø on a trip with Norwegian Travel that we booked independently, and also during the husky hunt in Kirkenes as well as from the Snow Hotel. We independently booked an additional Northern Lights Hunt by minibus from the Snow Hotel for our last night, but this was a real waste of money. We stopped at one dark location beside the fjord, and saw some lights. The sea mist was not ideal, but we did get a few pictures. We then drove about 5-10 minutes down the road to find somewhere to turn around, and were then taken to the Russian border for hot drinks and biscuits. We really did not see the point of this detour, as the location is floodlit, so there was no chance of seeing any further lights from here - it felt like a ruse to run the clock down, and from there, we were taken straight back to the hotel. In all, we were given no more than 15 minutes to look for lights in the entire excursion. We booked a Whale Watching trip from Tromsø Norwegian Travel on MS Rygertroll, which was good, although we had to leave the area early due to an incoming storm front. We did manage to see some humpback whales, but unfortunately no Orca.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th December 2024

Helpful Report

Posted 2 weeks ago

Thanks Patrick. Glad to hear that you largely enjoyed your visit. Have a great 2025 and we hope that we can help again in the future.

Posted 2 weeks ago

“One of the best holidays I’ve taken!! From start to finish, everything was so well planned and organized, making the entire trip seamless and stress-free. Every detail was taken care of, allowing me to fully enjoy the journey. A special thank you to Inga for her exceptional service—she went above and beyond to ensure I had an unforgettable experience. Highly recommend!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st December 2024

Helpful Report

Posted 3 weeks ago

Thanks for the feedback and photos Emily - glad to hear that you had a great time! We will pass your comments onto Inga too.

Posted 3 weeks ago

“We had a lovely honeymoon in Lapland in Nov 2024. Inga organised the whole trip, even organising a surprise bottle of wine and chocolates as a congratulations which was so kind. Overall we didn’t have to plan a single thing, all was organised so well from flights, transfers, accommodation and excursions. Thank you for your help and a perfect honeymoon.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th December 2024

Helpful Report

Posted 4 weeks ago

Thanks Sarah! We're glad to hear that you had the perfect Honeymoon!

Posted 4 weeks ago

“One of the reasons I booked this trip was the amazing enthusiam and professionalism from our agent Inga .Not only was she amazingly knowledgeble about the trip and region but she helped us build our itineray by clearly listening to our questions. She really gave the impression that making sure that everything was perfect for us was the main reason she got out of bed in the mornings. Its not often you get such service and I think it needs to be acknowledged. I would 100% recommend the company for their attention to detail, personal touch and clear passion for thier work and customers.”

Helpful Report

Posted 1 month ago

Thanks Philip -we'll paise your praise to Inga!

Posted 1 month ago

“I asked for a citybreak to Helsinki pretty last minute. Laura Baylis came up trumps. Very efficient and really responsive to my preferences. I really value being able to speak with one person consistently by phone throughout the booking process. All the arrangements worked like clockwork on the trip. It was a good experience and I would not hesitate to use this company again! AS”

Helpful Report

Posted 1 month ago

Thanks for the great review. We'll Laura know that she came up trumps for you.

Posted 1 month ago

“Mark organised a fantastic trip to Iceland. Mark was respectful of my budget, and also gave extremely useful advice on the different trips which were available. I was able to select the trips I wanted to see which was brilliant. I was travelling on my own and Mark suggested Hotel Skuggi which was in a perfect position for the pick ups for the daily trips. In addition it was right near the main shopping streets, the church and the harbour. It was also a really lovely hotel great breakfast with lovely staff. Thanks Mark”

Helpful Report

Posted 1 month ago

Thanks for the feedback Lisa! Hope that we can build another adventure for you.

Posted 1 month ago

“All of the tours booked for me were amazing. I was surprised to see the lights again after last year's breath taking views but I did and they were even better. I truly didn't think it would get any better but every day was 10/10 🥰 The snowmobiling was out of this world, sitting at the top of a mountain with the sun beaming down made it even more perfect.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 7th December 2024

Helpful Report

Posted 1 month ago

Wow! Thanks for sharing Rebecca!

Posted 1 month ago

“Svalbard an usual and surreal place The people there are from all over the world and very friendly It is a safe place, but cold and snowy An experience not to be missed We enjoyed staying at the Funken Lodge, which was warm and cozy, the staff were very helpful and nothing was too much trouble We enjoyed the snowmobile, dog sledding and mine visit, even though the activities were a bit more active than expected, but enjoyable Big thanks to Mark who organised it and made sure everything went to plan”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 4th December 2024

Helpful Report

Posted 1 month ago

Thanks Simon - looks fantastic!

Posted 1 month ago

“Everything was dealt with very professionally and accurately. Our bookings ran smoothly and no Issues. Would definitely use again for any of our scandi holidays in the future.”

Helpful Report

Posted 1 month ago

Thanks Jane!

Posted 1 month ago

“It was more than a holiday - an adventure. We flew first to Oslo where we had plenty of time as the connecting flight to Tromsö was delayed. We kept the taxi company informed by text so our driver was able to meet us in the airport at Tromsö and within a few minutes we reached the Clarion Collection Hotel Aurora. The location was ideal, and though the hotel room was average, check in and out were simple. The hotel breakfast offered a good variety and the included light evening meal was actually a self service buffet comprising a generous and filling selection of hot and cold food. We would stay there again. We knew that our northern lights tour booked for the next evening offered little hope of a sighting because of the wet weather at the coast but we decided to go ahead. Our knowledgeable driver Trina took us inland where the cloud was merely haze but the aurora did not oblige. The following night we boarded the Hurtigruten cruise ship to Svolvær. We had a comfortable en suite double bedroom with buffet breakfast and lunch included. Reaching Svolvær in the evening we were taken by taxi to our cabin at Svinoya Rorbuer, consisting of two en suite bedrooms, a kitchen and a sitting room, all well heated. We ate in the restaurant on the first and third nights which was not cheap but the food and service were excellent. At 10pm one of our party noticed the northern lights from the sitting room so we watched outside for almost two hours and were lucky enough to see the lights again on the following evening. On our second day at Svolvær, we went out by RIB (Trollfjord and Sea Eagle Safari) and saw several sea eagles which our driver fed with fish thrown from the boat. We entered a fjord where we saw a hydroelectric power station. On our third day we explored some of the Lofoten islands by minibus with Lofoten Lights. The sky was clear and we had a tour lasting over five hours allowing us to enjoy the dramatic scenery. The early morning passenger journey by fast boat from Svolvær to Bodo was rough for the first hour because of strong wind. Dawn after 8am gave way to a fine sunrise over coastal scenery. We had a wonderful stay in Bodo at the Radisson Blue Hotel and some of us took a rail trip to Fauske and back, enjoying the winter landscape. After a short walk to the airport the next morning (airport, harbour and railway station are all within walking distance of the centre) the first part of the flight from Bodo to Oslo was over snowy mountains. We greatly enjoyed our memorable tour of north Norway. We thank the Baltic Travel Company and Mark for organising a wonderful trip and for being so helpful. It was our second booking with you but won't be the last.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th November 2024

Helpful Report

Posted 1 month ago

Thank you for your feedback and we hope to see you again!

Posted 1 month ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 702 reviews