Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,117 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Communication and delivery times second to none and the product has arrived safely, undamaged and is of very good quality. Has exceeded my expectations in all areas, well done. Would highly recommend to anyone.”

Helpful Report

Posted 5 years ago

“Excellent service. delivery well protectively packaged, product of high standard.”

Helpful Report

Posted 5 years ago

“Delivered as promised and very well packaged to prevent damage, excellent company, would highly recommend and would order again in the future if the need arises.”

Helpful Report

Posted 5 years ago

“Neil was amazing to work with. The product I received in the USA was flawless. The company did a professional job packaging the statue. I worked through one box then packing material just to find another box with excellent packaging inside! I look forward to ordering more specialized gifts for my work!”

Helpful Report

Posted 5 years ago

“Great service and fast delivery. When I contacted Ballantynes directly I was reassured that this was a personal service and I wasn’t disappointed. I’d definitely use them again.”

Helpful Report

Posted 5 years ago

“Good quality and arrived within 48 hours”

Helpful Report

Posted 5 years ago

“Superb, detail and excellent quality statuette. We will certainly use Ballantynes in future. A Ellingham Major (retd) Royal Welch Fusiliers.”

Helpful Report

Posted 5 years ago

“Fantastic, I love it. I've bought two figures and been given two as presents, love them all. The service is very friendly and helpful. I'll be back”

Helpful Report

Posted 5 years ago

“no real issue - nice figure -”

Helpful Report

Posted 5 years ago

“Amazing product with a very quick turn around”

Helpful Report

Posted 5 years ago

“Item arrived in a day, in perfect condition. The third purchase I’ve made from what is always a professional and helpful company. Would highly recommend”

Helpful Report

Posted 5 years ago

“Fantastic service as ever. Very accommodating of an additional request after the order was made with no hassle. Staff are helpful, timely and very skilled in what they do.”

Helpful Report

Posted 5 years ago

“just brilliant over the moon with 'the gunner' after spending most of my army career lugging one about thought it was appropriate to recognise it with this statue. arrived well pack and secure so 110% happy will b ordering again. thank you so much.”

Helpful Report

Posted 5 years ago

“5/5. Placed the order as a Christmas gift at very short notice and yet Ballantynes managed to get it to me with ample time to spare before Christmas. Extremely quick turnaround time and the engraving was perfect and exactly as requested. Very impressed with the friendly, accommodating and professional service provided. Highly recommended. Norman.”

Helpful Report

Posted 5 years ago

“Great service and perfect quality as always a truly professional company to deal with 😊”

Helpful Report

Posted 5 years ago

“Prompt service, Excellent comms re product and great product”

Helpful Report

Posted 5 years ago

“Superb item really good quality Poor delivery paid for 24her but it took parcel force 3 days to deliver it”

Helpful Report

Posted 5 years ago

“Excellent product, good service and very well packed. Would recommend to anyone.”

Helpful Report

Posted 5 years ago

“I made the mistake of choosing to have an engraving, without actually saying what I wanted to engrave, the statue got delivered within good timing. To my despair, there was no engraving (my fault) I rang the company and they said they would engrave a brass plate and deliver it free of charge despite it being my mistake! Top class customer service and beautiful craftsmanship on the statue! Will definitely use again! 10/10!!!!”

Helpful Report

Posted 5 years ago

“I ordered the statue over the Christmas holidays for a colleague who was leaving on 10th Jan. The order was dispatched and delivered very promptly. Ordering the statue was a simple process and the quality it of very high standard. Highly recommended.”

Helpful Report

Posted 5 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,117 reviews