Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy Ordering, great products”

Helpful Report

Posted 2 years ago

“Great product with no hassle to order. Very beautifully made presentation. Thank you.”

Helpful Report

Posted 2 years ago

“The Irish guardsman statuette with I sent for is of very high quality and detail and the brass plate and engraving is very well done I would certainly order from them again excellent craftsmanship thank you. Regards Jim Kelly”

Helpful Report

Posted 2 years ago

“Ordered a port tray set as a retirement gift and was really impressed with what was provided. Service was impressive, emails were responded to quickly and all engraving requests met. I would definitely order again from them.”

Helpful Report

Posted 2 years ago

“Looks better than I anticipated. Very pleased with service and product. Just wish the tray was a little better quality. Would be my suggestion to enhance the style and appeal by offering an upgraded tray...maybe marble or other materials as well.”

Helpful Report

Posted 2 years ago

“Ordered a police statue for a colleague who was leaving the unit, The statue itself was fine, but I was sent the wrong one made for a completely different customer, we where left red raced on his last day not having a gift to present to him and having to explain the mess up , the company offered very little in the way of apology, won't be using again”

Helpful Report

Posted 2 years ago

“Very high quality crystal, friendly and very helpful staff, easy to order item and engraving. Fantastic experience. Would definitely use again”

Helpful Report

Posted 2 years ago

“Ordered a landrover sculpture for a presentation which arrived unfortunately with abit of information missing. Once I made contact with the above couldn't have been better sending missing part which was only a cap badge then a cpl of days later a brand new second sculpture arrived as a replacement. Fantastic company and couldn't praise them enough, keep up the good work and I would highly recommend them, Billy”

Helpful Report

Posted 2 years ago

“Spot on, great service, great products and delivered on time….thank you.”

Helpful Report

Posted 2 years ago

“Excellent product, quick delivery, highly recommended”

Helpful Report

Posted 2 years ago

“Brilliant contact and support throughout with design ideas and post delivery. Would highly recommend for all occasions!”

Helpful Report

Posted 2 years ago

“I recently ordered one of the sculptures (The Alpinist) from the Ballantynes catalog, and it arrived the other day. Here are my impressions: The piece is stunning. I'm happy to say the photos in the catalog do justice to the actual sculpture. The detail in The Alpinist are wonderful. The size and feel is perfect. I really appreciate how the piece was package for shipping from the UK to the US. It is a brilliant piece and makes a great addition to my home office.”

Helpful Report

Posted 2 years ago

“Thank you so much , the piece that we ordered is a fantastic figure. Our son is a regimental signaler in the Welsh guards and it is a true reminder of how proud of him we are. A big thank you.”

Helpful Report

Posted 2 years ago

“Excellent quality etched crystal gift set for a special occasion. The Ballantine’s team were incredibly helpful & providing a draft etching was very reassuring . Purchase & delivery equally as professional. Highly recommended.”

Helpful Report

Posted 2 years ago

“From one very happy, repeat customer I could not speak more highly of Neil’s products and excellent service. This is a great family run business producing much needed bespoke presentations and services.”

Helpful Report

Posted 2 years ago

“Delighted with the quality, speed and price. 5+ stars everytime. Thank you.”

Ballantynes of Walkerburn 5 star review on 26th July 2022

Helpful Report

Posted 2 years ago

“I ordered a bronze statue for a retirement gift and am very pleased with what I have received. Very good quality and very happy with the finished piece. Great communication by Ballantynes when I enquired about delivery. Excellent service 10 out of 10”

Helpful Report

Posted 2 years ago

“Excellent service and lovely statue”

Helpful Report

Posted 2 years ago

“Ordered the javelin operator presentation for a leaving gift.Arrived quick and packaged well.The presentation is brilliant and well happy with the craftsmanship put into it.Will definitely recommend for anyone thinking of purchasing.Many thanks”

Helpful Report

Posted 2 years ago

“Statue arrived swiftly and in perfect condition, the standard of this sculpture is outstanding and would highly recommend to anyone thinking of purchasing similar. Simply awesome.”

Helpful Report

Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews