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Ballantynes of Walkerburn Reviews

4.9 Rating 2,059 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
4.9
Based on 2,059 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
very quick delivery. Beautiful statue of Jimmy. Better than I could have hoped for. Thank you.
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Posted 1 year ago
From order to delivery it was a seemless exercise, the Ballllantynes team ensure every detail of the order was correct with advising on other ideas to ensure the gift was extra special.
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Posted 1 year ago
it's ideal item for presentation.
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Posted 1 year ago
I have used Ballantynes of Walkerburn for a number of years to get retirement gifts for fire service colleagues. Every occasion has been dealt with quickly and the standard of finished items is always very high. The last time I ordered a crystal decanter and glasses engraved with our fire service badge was all completed within a week. From online order to delivery. The delivered items come well protected in special wrapping. First class company. May they continue to trade for many years to come. Thanks AL HIAL Airports
Ballantynes of Walkerburn 5 star review on 8th November 2023 Ballantynes of Walkerburn 5 star review on 8th November 2023
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Posted 1 year ago
Thank you Andrew for taking the time to share your wonderful review of Ballantynes of Walkerburn. We appreciate your loyalty and are so glad that you are consistently happy with the products and services that we offer. We thank you for your kind words and are grateful to be able to serve you for many years to come. Please look for us on Facebook or Instagram and tag us in any photos you post.
Posted 1 year ago
As always, the service and products are simply "First Class"
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Posted 1 year ago
Extremely pleased with the engraved hip flask. I've bought this item before as it makes a great leaving gift, especially as it can be personalised. It took less than 4 days from placing the initial order to reciving the item. The engraving was crisp and well executed and the parcel was well packed ensuring that it arrived safely. The flask comes in a neat little box that sets it off nicely, making it look far more expensive than it is. I have purchased numerous items from Ballantynes in the past and their level of customer service and attention to detail has always been spot on. I highly recommend their products and services.
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Posted 1 year ago
Thank you Chris for your 5-star rating of Ballantynes of Walkerburn! We're glad you're extremely pleased with the engraved hip flask and appreciate your loyalty in coming back to us for similar items in the past. It's fantastic to hear that the engraving was well-executed, and that you think it looks far more expensive than it is. We really appreciate your kind feedback. Please look for us on Facebook or Instagram and tag us in any photos you post.
Posted 1 year ago
We purchased this statue for our sons 21st birthday. He joined the police force last year so we thought this would be a lovely present for him. He is over the moon with the statue and it is in pride of place in his house.
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Posted 1 year ago
Thank you so much for the 5 star rating, Julie! We are glad that you are happy with the Ballantynes of Walkerburn statue – it really makes us happy to know that you purchased it as a lovely present for your son on his 21st birthday and that he is over the moon with it! Thank you for your kind words. Please look for us on Facebook or Instagram and tag us in any photos you post.
Posted 1 year ago
Easy to navigate website excellent communication and very fast delivery of an exceptionally well made detailed statue. I am extremely happy with it
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Posted 1 year ago
Great product, and equally great service with very prompt delivery (2 days). My only criticism would be regarding the Defence Discount and Blue light codes which I attempted to use at a rate of 10% discount. There was no discount on the optional mahogany base and the option for free delivery disappeared as soon as I applied the code, which meant the discount went down from £21 to £11. If you offer 10% then please apply it across the board. Aside from that, then 5*.
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Posted 1 year ago
I purchased 'The Rearguard' in electroformed silver. I made my order at short notice and it was delivered on time. The sales team were helpful an professional and the product was superb.
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Posted 1 year ago
Delivery was really quick, statue looks awesome very impressed with it as I’m sure the FF that it’s being presented to will be aswell
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Posted 1 year ago
Absolutely wonderful, good quality & made to my exact wishes, I had the Magnum vintage Taylor’s port personalised for my husband for our first wedding anniversary, it was Packed & boxed perfectly & delivered on time. I highly recommend this company & I will be shopping with them again for Christmas.
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Posted 1 year ago
Thank you so much for your wonderful 5 star rating! We really appreciate it! It is so wonderful to hear that your Magnum vintage Taylor's port was made to your exact wishes and was packed and boxed perfectly and delivered on time. We are so pleased that you would highly recommend us and that you will be shopping with us again for Christmas. Thank you for your continued support of Ballantynes of Walkerburn! Please look for us on Facebook or Instagram and tag us in any photos you post.
Posted 1 year ago
I have now used Ballantynes many times for colleague’s leaving/retirement gifts. Once again, my most recent experience has proved excellent. These figureine’s are of a superb quality and arrive in timely fashion exactly as described. Great price too, especially with any eligible discount. Thanks again for a five star service.⭐️⭐️⭐️⭐️⭐️
Ballantynes of Walkerburn 5 star review on 27th October 2023
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Posted 1 year ago
I was very impressed with the items I purchased and the customer service was excellent.
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Posted 1 year ago
I received exceptional quality champagne glasses from Ballantynes of Walkerburn, Beautifully engraved as I ordered. The service from ordering to delivery is excellent and I would highly recommend Ballantynes of Walkerburn to anyone.
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Posted 1 year ago
Great professional service and their products are to a very high standard. Thank you.
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Posted 1 year ago
Great company and I’ve had superb items from them previously. Sadly on this occasion the base of the figurine is damaged so in the process of getting it returned to be rectified. A good company whom I know will sort this, the statuette of the Irish Guardsman is otherwise absolutely immaculate and strongly recommended to those interested. We have also had a superb REME presentation piece from them in the past.
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Posted 1 year ago
From the minute I ordered the full Port De Canter set with engraving the communication was quick and simple. I received the items very quickly and I'm extremely happy with the item. The engraving especially is so good and the whole piece looks fantastic.
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Posted 1 year ago
Amazing quick service. Product perfect
Ballantynes of Walkerburn 5 star review on 19th October 2023
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Posted 1 year ago
Pleased to say my order for a hip flask was dealt with promptly and accurately. Would definitely recommend as the service and product were all first class.
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Posted 1 year ago
Ballantynes of Walkerburn is rated 4.9 based on 2,059 reviews