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Ballantynes of Walkerburn Reviews

4.9 Rating 2,163 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 31st March 2025

Ballantynes of Walkerburn 5 star review on 13th March 2025

Ballantynes of Walkerburn 5 star review on 13th March 2025

Ballantynes of Walkerburn 5 star review on 11th March 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Statue ordered was beautiful in real life and the perfect gift thank you Drone on statue was slightly bent on arrivalk but was fixable and touch up paint was sent on”

Helpful Report

(Walkerburn) - Posted 5 months ago

“We have used Ballantynes three times for now and their customer service and workmanship cannot be faulted. Great communication to keep us right during the design process for whisky bottle engraving and an amazing end-product. Many thanks again to Neil and the team - really appreciated.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“The figurine with its detail is absolutely brilliant. Before I purchased it, I spoke with someone on the phone asking a few questions. That person (male)was Very helpful and polite.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“Contacted Ballentynes and explained our situation. Izzy was brilliant she answered all questions explained the process and MADE it happen. Great product and great service - thankyou”

Helpful Report

(Walkerburn) - Posted 5 months ago

“I am so impressed - I received my order quicker than I expected. Absolutely outstanding!! My mother was impressed by the quality and wants to make a purchase herself. I recommend this website to anyone interested. Excellent work/ service.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“The flutes were purchased for my daughters wedding in November so that they may raise a glass on every anniverary of the big day. The quality and engraving is perfect, and the presentation box is beautiful. Thank you”

Helpful Report

(Walkerburn) - Posted 5 months ago

“Would highly recommend, excellent customer service, responded to queries on the same day and had design proofs sent within 24 hrs. Excellent final product”

Helpful Report

(Walkerburn) - Posted 5 months ago

“We saw the item of crystal we were looking for on their website. It was good to know the cost included the engraving, which also included a logo. I emailed them to verify the logo we wanted could be used and received an instant reply. The following day, we received a proof of the engraving we had requested, sent the confirmation back and we received the item in less than a week. Packaging was excellent and the gift box superb. The item is much better than expected and we would heartily recommend Ballantynes.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“Very happy with the statue which came very well packaged.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“I've received a bottle of port which was engraved with my logo on it it was outstanding and I will be ordering more.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“As a group, we had left our birthday gift buying until the last minute. We were thrilled with the customisation options. The communicationwith Neil was excellent. The gift was delivered exactly on time in a beautiful presentation box and our friend was really touched. We are so grateful. I will definitely be buying more gifts from Ballantynes.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“Recieved my figurine in good time and very well packaged. Given as a gift and the person was very impressed with the detail. Very pleased with my purchase.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“My experience of Ballantynes of Walkerburn was great. Very quick and excellent customer service. The item arrived very well packaged and is of excellent quality. Thank you.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“Looks great and safely received!”

Helpful Report

(Walkerburn) - Posted 5 months ago

“I ordered this as a leaving gift for my collegue. He was absolutly over the moon. It looks beautiful. Would definatly recommed, and will be using again.”

Helpful Report

(Walkerburn) - Posted 5 months ago

“Absolutely amazing. Delivery was really quick and I wasn't disappointed with the item. I would definitely use this company again.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“Ordered the ARVO statue with engraved brass plate which arrived promptly and well packaged. It’s superbly made with a nice weighty feel. The item exudes quality from its engraved brass plate, polished wooden base to the highly detailed figure on top. It’s sure to last many decades and would look great in any display cabinet. I just hope I get one some day. Top quality product that I have no hesitation in recommending. A+++”

Ballantynes of Walkerburn 5 star review on 10th October 2024

Helpful Report

(Walkerburn) - Posted 6 months ago

“I’ve used BoW on a number of occasions now for retirement and leaving gifts. Service has always been absolutely spot on. Excellent quality and fast delivery. Will definitely be using again in the future.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“As always, great service and very helpful. Thank you.”

Helpful Report

(Walkerburn) - Posted 6 months ago

“Very good product, good turn around and very helpful.”

Helpful Report

(Walkerburn) - Posted 6 months ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,163 reviews