Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“From the start of my order James was extremely helpful and I was so impressed with the service but moreover the engraving was absolutely outstanding. I cannot recommend this company enough.”

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Posted 5 months ago

“The service I received was outstanding- thank you. My order required a specific cap badge and my request was carried out without any fuss. My order arrived much sooner than expected in perfect condition. Thank you to all of those involved, the service was wonderful and I will certainly recommend Ballantynes of Walkerburn to friends and colleagues.”

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(Walkerburn) - Posted 5 months ago

“Great service, helped us talk through our idea, and we were very pleased with the end product. Delivery was very quick too”

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Posted 5 months ago

“Once again amazing work from Ballantynes of Walkerburn never fails to Disapoint on its products Thanks”

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Posted 5 months ago

“The team (Izzy and James) were amazing, they provided suggestions on the engraving and were more than happy to adapt and tweak to my ideas. The end product was a beautiful personalised bottle for an 18th birthday. 1st class service and woukd absolutely use them again”

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Posted 5 months ago

“I was very pleased with the hand painted Scots Guards Pipe Major figurine. The attention to the details relating to the uniform, badges and accoutrements were very accurate. The shipping was very fast as well.”

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Posted 6 months ago

“I ordered the Piper Laidlaw figure in "bronze" with an engraved plate. Not only did it arrive within a week, but it is heavy, gorgeous, and the (free) engraving was beautifully done. Really REALLY impressive, and well worth the money for something so lovely and which looks like a genuine bronze. if I needed two 9which obviously I don't!) I'd be getting another at once. A wonderful product for an affordable cost. Beautifully wrapped, and arrived in perfect condition. THANK YOU!!!!!!”

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Posted 6 months ago

“I purchased a tankard for my Son's 18th Birthday. Really nice product, which was etched beautifully. Very pleased with the service and delivery was quick. Thank you for such a great product and I will be using your company again. Many Thanks Julie”

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Posted 6 months ago

“The engraving was exactly as the sent image. The decanter is very nice quality”

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Posted 6 months ago

“A huge thank you, for the turn around of ordering the presentation l ordered. The service was smooth with no concerns. The recipient of the presentation was very happy, and that’s what counted at the end of the day..”

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Posted 6 months ago

“Very pleased with the product and the speed of service/delivery”

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Posted 6 months ago

“Fantastic service, super products and fast delivery. I would highly recommend Ballantynes.”

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Posted 6 months ago

“Very quick to arrive following order. Engraving looks great. Piece is stunning and bigger than I thought. Really happy.”

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Posted 6 months ago

“1st class service and quality”

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Posted 6 months ago

“Outstanding glasses received in a beautiful presentation box . Service was outstanding I was late for the order of glasses for a birthday present and the managing director took personal responsibility to make sure that the glasses where exactly what I wanted and he ensured they were delivered on time. We will not go anywhere else for glasses we have spread the word to all our friends kids getting married to put the glasses and the company on their wedding register”

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Posted 6 months ago

“I have purchased several items from Ballantynes. I believe they provide exceptional value for money especially if you use their free engraving service. The turnaround time from placing an order to receiving the draft engraving proof to the final product being delivered is excellent. All the items I have received from Ballantynes have been particularly well packed. Every consignment has made it to me in perfect condition despite some external damage to the packaging. I highly recommend Ballantynes and will continue to order from them. Thank you. 😊”

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Posted 6 months ago

“HQ ARRC is very pleased with your exellent service to provide farewell gifts for our senior staff. BoW makes Crystal for Excellence”

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Posted 6 months ago

“Excellent Service -- excellent product”

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Posted 6 months ago

“Received the statue 3 days after ordering it absolutely fantastic love it takes place with momentos from from my time in Northern Ireland would certainly use you again Thanks very much 👍”

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Posted 6 months ago

“Excellent Service as always. Fast and efficient and the product was immaculate and exactly as desired!”

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Posted 6 months ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews