Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“Afternoon, Very happy with my cold bronze statue, the detail is so true to N.I. Patrol. I have it on display a pride of place in my living room. I wish to thank you very pleased 😀. Mr James Whiteaker”

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Posted 3 years ago

“Ordered two statue/figures to present to colleagues as leaving gifts. Did so 3 weeks in advance and both statues arrived after colleagues had left. Can’t fault the quality of the product, but from order to delivery is some considerable time”

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Posted 3 years ago

“Having used this company for some fourteen years to purchase various bespoke items, from retirement gifts to presentation items ,I have always found them , without fail, to be considerate ,understanding and more than willing to assist with any unusual requests we may have , they are a very professional company with a excellent customer service ethos , well done and keep up the good work”

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Posted 3 years ago

“Very easy to use website and ordering process. Delivery of item was swift and on time.Item was well packed and arrived in good order. Highly recommended.”

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Posted 3 years ago

“Amazing customer relations, my son was on a course and we needed the statuette for the end of course BUT only if he passed. Balantynes prepared our order and the engraving right up until the day we knew. Engraved and sent the day we found out !!! Could not ask for more!! This sort of service is not readily found nowadays!! Very Well Done Balantynes!!!”

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Posted 3 years ago

“I was pleasantly surprised when they turned up. Great quality, fast delivery, great customer services. It looked bigger in the picture but perfect size. I will be ordering again in the future.”

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Posted 3 years ago

“Good afternoon, I ordered Fr Gleeson giving Last Absolution to the Munsters in France, 1915. I received my order promptly and was delighted with the interaction with the staff regarding the design of the attached plaque. The piece itself is extremely well made and detailed, looking exactly like the Matania painting. I would have no hesitation in recommending this company or ordering from them again. J. Gleeson.”

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Posted 3 years ago

“I ordered 3 bottles of engraved Port for different events. The communication was fantastic. Delivery very quick. Product outstanding. Will use this company again. 5*”

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Posted 3 years ago

“The 1st boots and beret I brought was for myself and was in pressed in quality of product and with the engraving, and now my son is in the army I wanted to give him a great gift and I think this product ticks all the boxes, also they arrived in a very timely manner, and if I’m going to buy another military product my 1st place to look would be Ballantynes of walkerburn.”

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Posted 3 years ago

“Excellent quality and super quick delivery. Engraving is top notch and service second to none.”

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Posted 3 years ago

“Excellent service, Statue is Awesome. Thank You.”

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Posted 3 years ago

“My go to company for any gifts I need doing. Great selection and great choices. Always helpful and speedy delivery.”

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Posted 3 years ago

“Excellent customer service, very fast response when emailed a questions about the website. The product arrived quickly, well packaged and was also excellent.”

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Posted 3 years ago

“Hi. Absolutely fantastic service and product! The engaging is so details and flawless, thank you.”

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Posted 3 years ago

“wonderful service, fast delivery and excellent product - I'm delighted”

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Posted 3 years ago

“Absolutely fantastic I am so pleased with it”

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Posted 3 years ago

“Rapid Service and a beautiful gift for a friend.”

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Posted 3 years ago

“Excellent piece of work fair play will be back for more 🤙🏻🤙🏻”

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Posted 3 years ago

“Ballantyne’s has continued to achieve all expectations. The immediate service and response received on placing a very complex order with detailed engraving was simply 1st Class. I can not give Ballantyne’s any fault nor negative feedback on Years of outstanding quality and efficient service delivery. Highly recommended from a very satisfied long term Customer. Yours Aye Alan Carmichael”

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Posted 3 years ago

“Already have 2 statues presented during service. Did not have one with a SLR so pressured the wife to buy one as a Father’s Day present. Very happy with it and like the detail.”

Ballantynes of Walkerburn 5 star review on 7th July 2021

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews