Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The crystal cut red wine glasses are beautiful! The engraving is immaculate.”

Helpful Report

Posted 2 years ago

“Great service, nice detail.”

Helpful Report

Posted 2 years ago

“I purchased gin ballon glass and Boe Raspberry and sweet basil gin for gifts. I had them both engraved and they looked fantastic. The service was absolutely outstanding especially as I requested a short turnaround. The team did not disappoint and I would definitely use this company again. Thanks so much, the gifts were greatly received.”

Helpful Report

Posted 2 years ago

“Very pleased with my 2 purchases. Shame that you haven’t commissioned a Light division Bugler. I wait in hope.”

Helpful Report

Posted 2 years ago

“Always a bit nervous about spending online with a company I have not used before, but Ballantynes had the item I was after, a charge of the light brigade figure. My order was sent out on time really well packaged, and the quality of the figure was excellent So I am really pleased with my purchase, and would recommend Ballantynes of Walkererburn, as they also have a range of products not available anywhere else.”

Helpful Report

Posted 2 years ago

“Item was absolutely perfect and better than expected! Felt reassured that the order was correct before dispatching. Will use again in future.”

Helpful Report

Posted 2 years ago

“Amazing customer service, going over and above to make sure our item arrived as soon as possible, thank you so much!”

Helpful Report

Posted 2 years ago

“Service was very good even down to realizing the mistake in the order. The statuette was extremely well received and is now in pride of place in the bar. Thanks to all at Ballantynes”

Helpful Report

Posted 2 years ago

“A fantastic service, with a fast turn around.”

Helpful Report

Posted 2 years ago

“Arrived very fast and amazing quality. Second time buying as a gift and I've recieved as a gift!”

Helpful Report

Posted 2 years ago

“Ordered the glasses quite late with engraving, although it was bank holiday goods were dispatched next working day and came well packaged and exactly as requested.”

Helpful Report

Posted 2 years ago

“The firing glass I ordered was engraved and the guys did a wonderful job using a (to be honest) low resolution image as this was the only one I had. I want to thank the team and recommended them to anyone reading this review! Absolutely brilliant and the firing glass is wonderful.”

Helpful Report

Posted 2 years ago

“Fantastic product and (as always) remarkable turn-around time from ordering. Thank you 🙏🏼”

Helpful Report

Posted 2 years ago

“The inscription plaque looks like it was thrown onto the base from a distance. It is warped, scratched and does not conform to the shape of the rounded base. It is also not centred on the piece. I would not recommend Ballantynes to others as this is shoddy workmanship.”

Helpful Report

Posted 2 years ago

“Great service, and quality product. I`d made a slight mistake on my order and they contacted me within moments of me ordering to make sure what I wanted was correct. Highly recommended.”

Helpful Report

Posted 2 years ago

“First class service. Excellent user-friendly website.”

Helpful Report

Posted 2 years ago

“Brilliant product”

Helpful Report

Posted 2 years ago

“The sculpture was delivered in a short space of time, engraving was exactly as requested and the standard of the sculpture is superb. Recipient was absolutely delighted with it.”

Helpful Report

Posted 2 years ago

“Really pleased with the port glass. Delivered very quickly and the engraving is perfect. Great communication from the company. Thoroughly recommended.”

Helpful Report

Posted 2 years ago

“Excellent service. Item arrived very well wrapped / protected and was found to be in excellent condition. Very happy all round.”

Helpful Report

Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews