Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,117 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“The statue I recieved was bigger than I expected and was beautiful. Delivery was extremely quick and I'm sure my husband will love it when he opens it on our anniversary.”

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Posted 5 years ago

“I Highly recommend Ballantynes of Walkerburn they have a wide range of fantastic products and provide great customer care throughout. I will be ordering again soon.”

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Posted 5 years ago

“Excellent quality figurines , the detail is absolutely brilliant and such a joy to look at . Highly recommended”

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Posted 5 years ago

“I have only just seen the figure as It was sent to my son’s flat during my absence. I am delighted with it ( as is he, the recipient) It is a perfect creation of Royal Marine Commando gunner right down to the huge backpack and all the equipment they need to wear. I am also delighted with the inscription, which makes it very personal to him.”

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Posted 5 years ago

“Excellent, prompt service. A lovely product”

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Posted 5 years ago

“What a statue! Great customer service, quick and easy to order and received very quickly.”

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Posted 5 years ago

“Great product, superb presentation, very effective sales environment. I will be back and I have recommended to others. UK retail has something to learn from you”

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Posted 5 years ago

“Excellent item and customer service. Great communication and very prompt delivery. Very happy with my shopping experience. Would definitely recommend your company.”

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Posted 5 years ago

“Quality and attention to detail are superb. Quick turn around and excellent communication throughout.”

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Posted 5 years ago

“I’ve bought a couple of things from Ballantyne’s and had them shipped over here to Australia. Always a quick, professional and perfect service received, even checking with the design to be engraved I have absolutely no problem recommending this company I’ve had perfect service to date with my orders!! Paula, Canberra, Australia”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Perfect as seen on the website and prompt delivery. I look forward to future engagements. Thank you.”

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Posted 5 years ago

“This is the 3rd or 4th time I have used them. they have always provided excellent service over the phone, the engraving is great quality and exactly as specified. Delivery has always been very quick and usually ahead of predicted dates. I will use them again.”

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Posted 5 years ago

“Very good quality. Only negative is the drawbars fitted to the rear are incorrect and detract from the overall detail. I could provide pics if you want to change them. (It's a CRARRV not CRAARV)”

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Posted 5 years ago

“Everything was great with the product but unfortunately the delivery was a day late and therefore wasn’t there for my sons 21st birthday party.”

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Posted 5 years ago

“The products are always fantastic and the quality is superb. I have ordered a few different items from the company and have always had them delivered promptly and in perfect condition.”

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Posted 5 years ago

“Everytime i have ordered from Neil he and the team have provided the best quality and a speedy delivery too - won’t use anywhere else”

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Posted 5 years ago

“Very well made.”

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Posted 5 years ago

“Thank you for your presentation item. This is the second one we have ordered for retiring colleagues. We are very pleased with both theproduct and your service.”

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Posted 5 years ago

“Very good customer service, always communicated to make sure I was happy with the product and design, before they proceeded with the work. Really happy with the final product. Would definitely use Ballantynes of Walkerburn again.”

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Posted 5 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,117 reviews