Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“I am thrilled with the Gurkha statuettes I bought - they are perfect for presentation purposes. I certainly cannot speak highly enough of the service I received - very easy website to navigate, prompt acknowledgement of queries and prompt, safe and secure delivery. I would most definitely recommend Ballantynes of Walkerburn.”

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Posted 3 years ago

“Excellent sculpture, looks great on the mantlepiece. Prompt delivery excellent service.”

Ballantynes of Walkerburn 5 star review on 9th September 2021

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Posted 3 years ago

“I have used Ballantynes of Walkerburn many times and amazing service as always and good value for money.”

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Posted 3 years ago

“The grouse you sent me was perfect. I couldn’t be more pleased. Thank you.”

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Posted 3 years ago

“Superb quality and the turnaround time was excellent, thank you”

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Posted 3 years ago

“Needed to replace 2 engraved glasses. This was done very professionally very quickly and with no fuss”

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Posted 3 years ago

“Really impressed with my purchase and delivery to Australia. The detail and quality of the statue is excellent!”

Ballantynes of Walkerburn 5 star review on 3rd September 2021

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Posted 3 years ago

“Excellent. Simply excellent. Engraving is bang on. Quality is great. Customer service was near immediate and very easy.”

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Posted 3 years ago

“I cannot thank you enough for your advice and service. The ladies were so helpful. I will certainly recommend you to all my friends and colleagues.”

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Posted 3 years ago

“Apart from the excellent craftmanship apparent in all the details of the statue, it is the customer support that is truly outstanding. Nothing was asked too much and they managed to meet all my requests; even the tight deadline I gave them for the delivery in Germany. Rarely seen such commitment!”

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Posted 3 years ago

“A Very professional sculpture depicting the role of veterans working with other special units”

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Posted 3 years ago

“Haven't opened it yet,am waiting for the display cabinet to be delivered,will let you know when it's all set up.A rating of 5 out of 5 is given for past items delivered.”

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Posted 3 years ago

“Excellent service. Great communication before production of my order. Truly an amazing reproduction of our Club badge. I am sure the members presented with the items will not open them for many years. Thank you for helping us to reward a few loyal and hardworking members of our club.”

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Posted 3 years ago

“Absolutely outstanding service s d I highly recommend them .”

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Posted 3 years ago

“Customer service and communication was excellent, very quick and professional. When I received my order I was over the moon with the quality and finish.”

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Posted 3 years ago

“Dear Team, Received my order in double quick Time as usual excellent quality and workmanship Thank you”

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Posted 3 years ago

“Ordered the female soldier, it arrived without the cap badge, 30 second phone call to their office and they arranged collection and re delivery a week later. Will use again, and would happily recommend the business.”

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Posted 3 years ago

“Very good service as normal”

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Posted 3 years ago

“A pleasure to deal with, prompt responses, swift shipment and was exactly as described. Excellent products, fantastic service. Would heartily recommend.”

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Posted 3 years ago

“I purchased as a gift a wine decanter inscribed plus four glasses for a friend. She was totally blown away when opening the “package” having expected perfume or other. The service from order to delivery was exceptional and as a repeat customer this quality has never diminished over the years. Exceptional Platinum service.”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews