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Ballantynes of Walkerburn Reviews

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

Company Reviews

Product Reviews

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

Ballantynes of Walkerburn 5 star review on 4th February 2025

Ballantynes of Walkerburn 5 star review on 17th January 2025

Ballantynes of Walkerburn 5 star review on 14th January 2025

Ballantynes of Walkerburn 5 star review on 20th December 2024

Ballantynes of Walkerburn 5 star review on 18th December 2024

Ballantynes of Walkerburn 5 star review on 18th December 2024

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Delivery as expected. Thank you.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Excellent service: my order was promptly dealt with and despatched. First rate glassware, clearly engraved to my design.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Very pleased with with the tankard. Turned out better than I expected”

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(Walkerburn) - Posted 3 months ago

“Absolutely stunning - beautiful presentation item and top quality! Well packaged and worth every penny!”

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(Walkerburn) - Posted 3 months ago

“The 2 decanters I ordered were engraved exactly as I wanted, and were delivered in perfect condition within about 2 days. Exceptional service.”

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(Walkerburn) - Posted 3 months ago

“Superb and fast service, received the item as i expected on well packed box. The staff who dealt my order was very polite and helpful.”

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(Walkerburn) - Posted 3 months ago

“Thu is was a 50th birthday gift. Recipient delighted with the contents and the personalisation, thanks.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Fantastic service, start to finish. Really impressed with the design and the personalised engraving. I will happily use them again, and reccomend to others”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Ordered this item for my son. Communication from the company was excellent and they emailed to say that they had received my order and confirmed that the wording on the engraving was correct. The item was dispatched quickly and was received in great condition. My son was delighted with his gift and I would not hesitate to recommend Ballantynes of Walkerburn.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Received presentation piece quickly and all in correct order with engraving. Quality product and service. Would recommend .”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Excellent product at a reasonable price. Great customer service and fast delivery.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Statue ordered was beautiful in real life and the perfect gift thank you Drone on statue was slightly bent on arrivalk but was fixable and touch up paint was sent on”

Helpful Report

(Walkerburn) - Posted 3 months ago

“We have used Ballantynes three times for now and their customer service and workmanship cannot be faulted. Great communication to keep us right during the design process for whisky bottle engraving and an amazing end-product. Many thanks again to Neil and the team - really appreciated.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“The figurine with its detail is absolutely brilliant. Before I purchased it, I spoke with someone on the phone asking a few questions. That person (male)was Very helpful and polite.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“Contacted Ballentynes and explained our situation. Izzy was brilliant she answered all questions explained the process and MADE it happen. Great product and great service - thankyou”

Helpful Report

(Walkerburn) - Posted 3 months ago

“I am so impressed - I received my order quicker than I expected. Absolutely outstanding!! My mother was impressed by the quality and wants to make a purchase herself. I recommend this website to anyone interested. Excellent work/ service.”

Helpful Report

(Walkerburn) - Posted 3 months ago

“The flutes were purchased for my daughters wedding in November so that they may raise a glass on every anniverary of the big day. The quality and engraving is perfect, and the presentation box is beautiful. Thank you”

Helpful Report

(Walkerburn) - Posted 4 months ago

“Would highly recommend, excellent customer service, responded to queries on the same day and had design proofs sent within 24 hrs. Excellent final product”

Helpful Report

(Walkerburn) - Posted 4 months ago

“We saw the item of crystal we were looking for on their website. It was good to know the cost included the engraving, which also included a logo. I emailed them to verify the logo we wanted could be used and received an instant reply. The following day, we received a proof of the engraving we had requested, sent the confirmation back and we received the item in less than a week. Packaging was excellent and the gift box superb. The item is much better than expected and we would heartily recommend Ballantynes.”

Helpful Report

(Walkerburn) - Posted 4 months ago

“Very happy with the statue which came very well packaged.”

Helpful Report

(Walkerburn) - Posted 4 months ago

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Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews