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Ballantynes of Walkerburn Reviews

4.9 Rating 2,059 Reviews
99 %
of reviewers recommend Ballantynes of Walkerburn
Company Reviews Product Reviews
829
 Metrics
4.9
Based on 2,059 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Ballantynes of Walkerburn Reviews
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Becky
Verified Buyer
“Perfect gift for a leaving present. The precision of the statue was perfect, and as expected. The recipient loved it. Must note the customer service was spot on, Thankyou”
Helpful Report
(Walkerburn) - Posted 3 months ago
Bryan
Verified Buyer
“Brilliant customer service, very quick and great work. Would use again and recommend to friends.”
Helpful Report
Posted 3 months ago
Brian
Verified Buyer
“Brilliant swift service, ordered an engraved bottle with a design my 9 year old son had done. It came out exactly as he’d drawn it, perfectly done.”
Helpful Report
(Walkerburn) - Posted 3 months ago
Cillian
Verified Buyer
“Neil was excellent - a big thanks for helping to craft the perfect gift!”
Helpful Report
(Walkerburn) - Posted 3 months ago
Stephen Farnell
Verified Buyer
“I received my Javlin soldier in perfect condition and it’s excellent workmanship. I now await more orders. They are a collectors delight. Many thanks Steve”
Helpful Report
(Walkerburn) - Posted 3 months ago
Anonymous
Verified Buyer
“From the start of my order James was extremely helpful and I was so impressed with the service but moreover the engraving was absolutely outstanding. I cannot recommend this company enough.”
Helpful Report
Posted 3 months ago
Martin
Verified Buyer
“The service I received was outstanding- thank you. My order required a specific cap badge and my request was carried out without any fuss. My order arrived much sooner than expected in perfect condition. Thank you to all of those involved, the service was wonderful and I will certainly recommend Ballantynes of Walkerburn to friends and colleagues.”
Helpful Report
(Walkerburn) - Posted 3 months ago
Joel
Verified Buyer
“Great service, helped us talk through our idea, and we were very pleased with the end product. Delivery was very quick too”
Helpful Report
Posted 3 months ago
David
Verified Buyer
“Once again amazing work from Ballantynes of Walkerburn never fails to Disapoint on its products Thanks”
Helpful Report
Posted 3 months ago
Simon
Verified Buyer
“The team (Izzy and James) were amazing, they provided suggestions on the engraving and were more than happy to adapt and tweak to my ideas. The end product was a beautiful personalised bottle for an 18th birthday. 1st class service and woukd absolutely use them again”
Helpful Report
Posted 3 months ago
David
Verified Buyer
“I was very pleased with the hand painted Scots Guards Pipe Major figurine. The attention to the details relating to the uniform, badges and accoutrements were very accurate. The shipping was very fast as well.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I ordered the Piper Laidlaw figure in "bronze" with an engraved plate. Not only did it arrive within a week, but it is heavy, gorgeous, and the (free) engraving was beautifully done. Really REALLY impressive, and well worth the money for something so lovely and which looks like a genuine bronze. if I needed two 9which obviously I don't!) I'd be getting another at once. A wonderful product for an affordable cost. Beautifully wrapped, and arrived in perfect condition. THANK YOU!!!!!!”
Helpful Report
Posted 3 months ago
Julie
Verified Buyer
“I purchased a tankard for my Son's 18th Birthday. Really nice product, which was etched beautifully. Very pleased with the service and delivery was quick. Thank you for such a great product and I will be using your company again. Many Thanks Julie”
Helpful Report
Posted 3 months ago
Stuart
Verified Buyer
“The engraving was exactly as the sent image. The decanter is very nice quality”
Helpful Report
Posted 3 months ago
Ephrem
Verified Buyer
“A huge thank you, for the turn around of ordering the presentation l ordered. The service was smooth with no concerns. The recipient of the presentation was very happy, and that’s what counted at the end of the day..”
Helpful Report
Posted 3 months ago
Malcolm
Verified Buyer
“Very pleased with the product and the speed of service/delivery”
Helpful Report
Posted 3 months ago
Robert
Verified Buyer
“Fantastic service, super products and fast delivery. I would highly recommend Ballantynes.”
Helpful Report
Posted 3 months ago
Lesley
Verified Buyer
“Very quick to arrive following order. Engraving looks great. Piece is stunning and bigger than I thought. Really happy.”
Helpful Report
Posted 4 months ago
Robby
Verified Buyer
“1st class service and quality”
Helpful Report
Posted 4 months ago
Ben
Verified Buyer
“Outstanding glasses received in a beautiful presentation box . Service was outstanding I was late for the order of glasses for a birthday present and the managing director took personal responsibility to make sure that the glasses where exactly what I wanted and he ensured they were delivered on time. We will not go anywhere else for glasses we have spread the word to all our friends kids getting married to put the glasses and the company on their wedding register”
Helpful Report
Posted 4 months ago
Ballantynes of Walkerburn is rated 4.9 based on 2,059 reviews
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