Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“Product was first class with very fast delivery. The nearest competitor had a 2 week lead time, we received the product within 5 days of placing the order from Ballantynes and Walkerburn. Excellent service would definitely uses again.”

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Posted 1 year ago

“Excellent products. Wonderful communications to confirm messages and a very swift delivery. Perfectly packaged.”

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Posted 1 year ago

“Excellent service, coupled with excellent quality .... what more can I say. The turnaround time from order to arrival was only a matter of days. The crystal flame award was very very impressive and really did the recipient and his family proud.”

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Posted 1 year ago

“Great service and super quick delivery. I would not hesitate in using this company again.”

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Posted 1 year ago

“As a former member of UK Military, now working in the world of civilian company support to different countries Militaries, I always turn to Ballantine’s for gifts. Ballantynes have supported me beyond that which was required, adding detail of Unit badges to a statue, due to what was written on the Statue engraved plate. I would highly recommend and I do, to all, that require statues and other merchandise, no one does it better than Ballantynes. A few of the statues arguably need a little updating to reflect changes in equipment, yet, at the same time, the older looking statues in terms of equipment, are more relatable than what a more current equipment statue would be, for those receiving post Military service. I and my family have ordered a number of statues from Ballantynes now as a private individual (Not a civilian company/military unit) and you can’t beat the gratitude of those receiving a statue, due to its look. Thank you Ballantynes, for great products and fantastic customer care. Regards Pete Hadley.”

Ballantynes of Walkerburn 5 star review on 16th March 2023

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Posted 1 year ago

“fantastic and professional service theoughout, very happy”

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Posted 1 year ago

“excellent prompt service”

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Posted 1 year ago

“Ordered and delivered quickly very nice item no complaints”

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Posted 1 year ago

“The website is very good and simple to go through to the very end, I recieved the item within the stated time window and the quality is excellent. I have used the website a couple of times and will continue to use it due to the detail of the product. Excellent.”

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Posted 1 year ago

“Fantastic service from start to finish. We bought an engraved tankard as a leaving gift. Highly recommend and we are looking to make more orders with Ballantynes in the future. Really impressed, great value for money and the delivery was very quick. Thanks so much!”

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Posted 1 year ago

“Excellent, fast, efficient service”

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Posted 1 year ago

“Brilliant detail, well worth the money!”

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Posted 1 year ago

“Very good from start to finish - the website is easy to use, my order was processed very quickly and arrived looking better than I'd expected considering I used a web download for my design. All in all first rate and will be using Ballantynes again.”

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Posted 1 year ago

“Superb service, ordered Sunday morning, delivered Wednesday , well made and beautifully engraved, thank you”

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Posted 1 year ago

“Fantastic service. Have used on three separate occasions and the product has always arrived quickly and with the correct personalisation. This time I messaged after ordering and asked if they could get it to me on the hurry and they responded immediately and comforted me that it would arrive in time for the occasion. Thank you Jimmy”

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Posted 1 year ago

“Fabulous etched bottle of port. Exactly as I laid it out, delivered in just a couple of days. Fantastic service and great value. Highly recommended.”

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Posted 1 year ago

“I ordered 3 items at very short notice and would have quite understood if they didn’t get to me on time but was pleasantly surprised when the arrived early, very good quality and would definitely recommend.”

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Posted 2 years ago

“Superb product, completed and dispatched very quickly in safe and secure packaging! Would highly recommend.”

Ballantynes of Walkerburn 5 star review on 23rd February 2023

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Posted 2 years ago

“Thank you for the excellent service, very quick, and nothing seemed to bother them, they contacted to check if the message and design were correct before completing, great price, will use Ballantynes again, and have already recommended them. Thank You once again William Greenlaw”

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Posted 2 years ago

“Absolutely delighted with the whisky and glasses we received from Ballantynes. It was a gift for our son and he was completely blown away when he opened the box. The engraving lifts the gift to another level. Thank you so much.”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews