Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“A fantastic product and a great, speedy service.5*”

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Posted 2 years ago

“This is the second time I have used Ballantynes and the service and product remain excellent. I reached out to the team to discuss my order before placing it and they were quick to engage and very helpful. Once my order was placed they re-engaged to confirm the intricacies of the engraving on my order (a decanter set engraved on 3 sides) and turned my order around in 24hrs. I have now received the decanter and I am very happy with it, as I am sure the future recipient will be when he receives his great leaving gift.”

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Posted 2 years ago

“Great value for money. Excellent communication, super crisp & clear engraving and extremely well packaged to survive delivery. What's not to like?”

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Posted 2 years ago

“Royal Marines Commando Sculpture Wow what a masterpiece , a must have for serving or former bootnecks.”

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Posted 2 years ago

“Quick service of another quality product”

Ballantynes of Walkerburn 5 star review on 20th January 2023

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Posted 2 years ago

“Very impressed with item, together with speed of order and delivery”

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Posted 2 years ago

“Beautiful stylish whiskey decanter and glasses in a presentation box. Great service from Ballantynes. Received perfectly in a well wrapped box.”

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Posted 2 years ago

“I have ordered of this company on numerous occasions for gifts and they are first class, arrives on time in perfect condition and the artwork is tremendous and nothing is ever a hassle and I give them 5 stars each and every time.”

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Posted 2 years ago

“Having ordered an engraved bottle, i struggled with an apropriate design, the Team came up with a suggested design and the recipient was over the moon when he received it”

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Posted 2 years ago

“A very good company to deal with, very quick with processing and sending out orders, which are of a high standard. Many thanks”

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Posted 2 years ago

“Quick and reliable service as always. Thank you f”

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Posted 2 years ago

“quick service and informed throughout how the order was doing.”

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Posted 2 years ago

“A fantastic, efficient service. Quick delivery and beautiful, perfectly engraved goods. Excellent customer service. Would recommend.”

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Posted 2 years ago

“Item arrived very quickly”

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Posted 2 years ago

“Fantastic statue with very fine detail and very authentic, I highly recommend this company and they give great service and the communication is spot on.”

Ballantynes of Walkerburn 5 star review on 13th January 2023

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Posted 2 years ago

“Well presented with a very good engraving...”

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Posted 2 years ago

“I live in New Zealand and have recently purchased a statuette. The service I got was excellent and the quality of my purchase was above my expectations. Many thanks, A Inkpen”

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Posted 2 years ago

“This is the 2nd item I have bought for my husband from Ballantynes of Walkerburn,and he loved it. The craftsmanship of both items has been excellent each time,and would definitely recommend using them.”

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Posted 2 years ago

“Paid for a plaque and inscription but didn't come with it contacted after sales team twice and no response so no wouldn't use you again”

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Posted 2 years ago

“Excellent products and service”

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Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews