Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely marvellous service great quality and very good and prompt communication, Chuffed to Naafi breaks with the hip flask. Would highly recommend them.”

Helpful Report

Posted 3 years ago

“Fantastic service, from ordering to receiving the statue. Good updates throughout. Fast service. Statue is brilliant quality and will take pride of place. Will recommend you to all I know. Thank for your excellent product and service”

Helpful Report

Posted 3 years ago

“Very fast service and a quality product. Very happy with the sculpture, base and engraving. Would total recommend Ballantynes”

Helpful Report

Posted 3 years ago

“We ordered plain glasses to be engraved. They were really helpful and sent an image of the design for approval before engraving. We then received the glasses very quickly and well packaged. We are really pleased with the quality of the glasses and the engraving we requested. It took a week from the initial order to the presentation case being delivered.”

Helpful Report

Posted 3 years ago

“Excellent statue and very well detailed. Very well packaged and dispatched quickly too.”

Helpful Report

Posted 3 years ago

“Thank you so much. Absolutely first class piece of sculpture which will have pride of place in my home.”

Helpful Report

Posted 3 years ago

“I put in a very specific order at VERY short notice and the team at Ballantynes went the extra mile and couldn’t recommend them highly enough. Colin Mac Former 22 SAS”

Helpful Report

Posted 3 years ago

“Great service received from the company. Will definately use again”

Helpful Report

Posted 3 years ago

“Really happy with the service & quality of the product - will definitely be buying again! Within 10 minutes of placing the order I received an email with draft designs of my required engraving, and once confirmed I received my order within a week!”

Helpful Report

Posted 3 years ago

“I purchased a decanter and glasses from the REME shop as a gift for my son. On receipt, he mentioned he wanted the tray and he tried to buy one from the shop but was unable. I emailed Ballantynes of Walkerburn and received a reply saying they had the tray in stock which I ordered. I received the tray which is just what I wanted. Lovely tray and it had a bass plate too very nice.”

Helpful Report

Posted 3 years ago

“I love the police helmet and handcuffs just a bit disappointed that it didn’t come in a nice presentation box just bubble wrap and brown parcel box as this is a gift”

Helpful Report

Posted 3 years ago

“Order process painless, delivery prompt and delivered how we wanted. The inscription on the actual product is crisp and correct. The whole package is great value for money and makes for a lovely gift, thank you”

Helpful Report

Posted 3 years ago

“Amazing clarity and production, the hexagon award purchased was for a colleague who left. Amazing shipping speed was complete in four days and delivered on the day requested. Furthermore the team kept me updated throughout with emails and online support. Thank you for such a great buying experience.”

Helpful Report

Posted 3 years ago

“Excellent customer service speedy delivery and a perfect gift”

Helpful Report

Posted 3 years ago

“Excellent Service. Products are very well detailed. Very happy with my purchase from Ballantynes of Walkerburn (Nov 2021). L. Smith”

Helpful Report

Posted 3 years ago

“Timely delivery. Product as described. High quality and worth the money.”

Helpful Report

Posted 3 years ago

“high quality product. easy to use website. Fast delivery. item well packaged and start to finish hassle free”

Helpful Report

Posted 3 years ago

“Excellent product and clearly well made with excellent quality. Very impressed with the customer service too. Thankyou”

Helpful Report

Posted 3 years ago

“My beret and boots with a fully engraved plate arrived fast and well protected and looks stunning. So much so I gave it to my husband immediately rather than waiting until Christmas. It’s fantastic and such great service too.”

Helpful Report

Posted 3 years ago

“Excellent product and the team at Ballantynes did a truest terrific job from the pictures I gave to engrave into the crystal.”

Helpful Report

Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews