Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and speedy delivery.”

Helpful Report

Posted 2 years ago

“Excellent service provided. Website is very easy to navigate and put an order together. They even contact you beforehand to check if you had many any mistakes before going ahead with final order. I had a date wrong so I’m really grateful they got me to check. Would HIGHLY recommend B of W”

Ballantynes of Walkerburn 5 star review on 14th April 2022

Helpful Report

Posted 2 years ago

“This was a fantastic gift that I was able to get for the 40th Aniversary of The Falklands War”

Helpful Report

Posted 2 years ago

“Fantastic quality as always. Thanks.”

Helpful Report

Posted 2 years ago

“My order was made at extremely short notice but arrived within 48 hours. Brilliant customer service and the product is the exact quality expected.”

Helpful Report

Posted 2 years ago

“Quick delivery time. Item looks fab”

Helpful Report

Posted 2 years ago

“Very nicely packaged, great bottle design and fast delivery. Thankyou!”

Helpful Report

Posted 2 years ago

“Amazing company, very fast and efficient service. Item was bought for a leaving present, it was perfectly engraved, delivered and arrived perfectly.”

Helpful Report

Posted 2 years ago

“Great product made to a very high standard! Quick delivery too. This is the second time I've purchased from here and I would come back again”

Helpful Report

Posted 2 years ago

“I recently purchased a personalised port decanter and then very last minute a personalised bottle of port with glasses. The speed of delivery is outstanding and quality of products are exceptional”

Helpful Report

Posted 2 years ago

“Fabulous bronze grouse we urgently needed as a trophy. Item was engraved and delivered in under 24 hours from order. Superb service, look forward to purchasing more items”

Ballantynes of Walkerburn 5 star review on 6th April 2022

Helpful Report

Posted 2 years ago

“Ridiculously fast correspondence, design draft, engraving and postage. Great product as always! Will return for sure.”

Helpful Report

Posted 2 years ago

“I got what I asked for, arrived on time, brilliant service.”

Helpful Report

Posted 2 years ago

“Outstanding service as always, the communication regarding product, design and engraving is excellent; the quality and workmanship is always top drawer and speedy delivery to cap it all off. I wouldn't go anywhere else.”

Helpful Report

Posted 2 years ago

“As soon as my presentation piece was ready, I received a ‘phone call from them and it arrived the following day”

Helpful Report

Posted 2 years ago

“More than happy with the item I bought. It’s a good finish and was impressed with how quickly it was sent out to me. Ordered it on a Thursday and was in my hands by lunchtime Friday.”

Ballantynes of Walkerburn 5 star review on 31st March 2022

Helpful Report

Posted 2 years ago

“ist class service, can't fault the engraved bottle of port. The staff at Ballantynes made sure my design was to my satisfaction before the bottle was engraved. Excellent turnaround time from placing the order to receiving it.”

Helpful Report

Posted 2 years ago

“Excellent quality product and quick processing and delivery. Value for money? Absolutely!! Perfect service.”

Helpful Report

Posted 2 years ago

“Ballantynes fulfilled my order within the timeframes specified, with great contact to ensure my order was completed correctly. Would definitely recommend!”

Helpful Report

Posted 2 years ago

“I ordered an Engraved bottle of Port for my sons 40th birthday which was done to perfection It’s a lovely personal gift I was kept informed throughout the order by very pleasant helpful staff I will definitely use you again Thank you”

Helpful Report

Posted 2 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews