Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,169 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,169 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 31st March 2025

Martin

144

Anonymous

Anonymous // 01/01/2019

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“Superb service. Efficient and excellent communication. Will use time and time again for the most special gifts.”

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Posted 10 months ago

“Superb level of customer service. I contacted Ballantynes to discuss an order, they could not have been more helpful. Order was then placed, email following day to confirm template which was accepted and item arrived two days later. Excellent quality and craftsmanship, would highly recommend”

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Posted 10 months ago

“Very happy with recent orders - consistently good quality products with careful precision detailing. customer service is personal and professional.”

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Posted 10 months ago

“A 60th birthday gift from my siblings I am absolutely over the moon with it really Happy thank you”

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Posted 10 months ago

“I’ve had a few things from here now. Always top quality at a reasonable price and very friendly when I’ve been and collected. Highly recommend them for any personalised gifts.”

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Posted 11 months ago

“Absolutely first class service at all times from Ballantynes of Walkerburn, and totally delighted with the products we purchased. Can thoroughly recommend them.”

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Posted 11 months ago

“Great service really quick and professional”

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Posted 11 months ago

“Great service, fast delivery”

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Posted 11 months ago

“Ordered for colleague. Very nice figure for a retirement. Good communication from Ballantine’s and the item was delivered promptly and very well packed. Will definitely return for more orders”

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Posted 11 months ago

“Graat product, lovely personalisation and fab customer service! replied so quickly to my emails and request for it to be sent for a certain date. 5*”

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Posted 11 months ago

“Efficient and friendly service. The recipient of the statue loved his gift.”

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Posted 11 months ago

“Great service great product. What more can so say. Highly recommended. Well done to all concerned especially Neil for his comms. 👍😀👏”

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Posted 11 months ago

“Great communication, fast service and the end product was perfect. Thank you”

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Posted 11 months ago

“Fantastic service as always, speedy response and delivery.”

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Posted 11 months ago

“Loved the engraving and ordering was so easy. Superb service and 100% would recommend. Will be ordering again.”

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Posted 11 months ago

“Amazing friendly service and delivered within 3 days of order. Statue was perfect and good quality totally recommend”

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Posted 11 months ago

“I've used the company for a number of years now and there friendly and prompt service is inpeccable .”

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Posted 11 months ago

“Engraved champagne bottle arrived the next day in perfect condition. Ideal leaving gift.”

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Posted 11 months ago

“I recently bought some engraved tumblers. The website was brilliant and allowed me to upload my designs easily. I even got an email to confirm my designs and what they'd look like. After confirming I was happy to proceed, the delivery was prompt, and all of them arrived with no damages. Excellent service throughout, I would highly recommend them. Thank you.”

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Posted 11 months ago

“Excellent quality would recommend. Really quick service and delivery”

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Posted 1 year ago

Ballantynes of Walkerburn is rated 4.9 based on 2,169 reviews