Ballantynes of Walkerburn Reviews

Name: Ballantynes of Walkerburn
Address: Jubilee Mill Jubilee Road Walkerburn , ,, Peebleshire
Rating: 4.94

4.9 Rating 2,114 Reviews

99 %

of reviewers recommend Ballantynes of Walkerburn

4.9

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Ballantynes of Walkerburn 5 star review on 6th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“A perfect gift for a well loved colleague. Service was outstanding; couldn't have wished for better.”

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Posted 3 years ago

“great service, great product”

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Posted 3 years ago

“Well happy:) Ordered an engraved hipflask. Turn around was very quick from ordering to delivery. The engraving is very clear and crisp. The whole things looks far more expensive than it was, so excellent value for money. The individual who received it as a gift was delighted. Thank Ballantynes”

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Posted 3 years ago

“The RAF Eagle is quite a magnificent trophy . It arrived beautifully packaged and in perfect condition. I am delighted with the trophy and I know it will be greatly admired and keenly played for in my Golf Society. The engraving is also very attractive and fitting as a memory for my beautiful late wife Karen to whom the trophy is dedicated to.”

Ballantynes of Walkerburn 5 star review on 26th May 2021

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Posted 3 years ago

“Thank you for outstanding service, speed and quality. This is my fourth order from B of W and every time it has been spot on.”

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Posted 3 years ago

“Super fast delivery and exactly as ordered. Just perfect”

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Posted 3 years ago

“Ordered new engraved Whiskey glasses. Brilliant and very swift service, the quality of the glasses is stunning! I am a very happy customer.”

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Posted 3 years ago

“The first time I have used Ballantynes and it proved an excellent experience! Fantastic assistance from Izzy, and a very rapid turnaround from design to delivery. Beautifully packed and rapid delivery and a finished product which is exactly how I imagined. Thank you so much to Izzy and the team - I'll be back!”

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Posted 3 years ago

“Wonderful service provided from start to finish, ensuring what I had asked for was exactly what I received. It arrived well packed and in perfect condition. Would 100% recommend.”

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Posted 3 years ago

“Incredibly high quality, very fast turn around and excellent customer service. Will definitely be returning for all presentation pieces in the future.”

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Posted 3 years ago

“The service and the statue I purchased was outstanding, the detail in the engraving was spot on and I would recommend this company to anyone looking for a presentation, thank you”

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Posted 3 years ago

“My products (2x bottles of port and 1x bottle of whiskey) arrived in perfect condition and in a timely manner. Very happy with the quality, and definitely use B of W again in future. Many thanks. Peter U”

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Posted 3 years ago

“Fantastic service, fast prompt, can't fault Ballantynes.”

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Posted 3 years ago

“I bought the British Army, Infantryman, Fire Team Point Man, Afghanistan Era as a leaving gift - this was exactly what I was looking for. Arrived promptly and is of an outstanding quality. It was wrapped perfectly to keep it protected in transit.”

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Posted 3 years ago

“Great quality and swift service ...thank you!”

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Posted 3 years ago

“slick, easy ordering. amendments to my engraving was no problem & all items perfectly packaged & delivered. first class”

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Posted 3 years ago

“Absolutely chuffed to bits with the order I made. I only ordered it on the Sunday afternoon and it arrived on the Thursday. It was a retirement gift for a colleague at work. I can confirm that Ballantynes are a thoroughly professional company who delivered everything as requested. My work colleague was blown away with the gift and also a little tearful. Great product and great price. 5 star customer service 👍👍”

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Posted 3 years ago

“Excellent service, detail on personalised glass is superb! Would definitely use Ballantynes again😁”

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Posted 3 years ago

“Yet again Ballantynes have produced a "Hoofin" gift of to rate quality. I have come to expect nothing less from them. From first placing the order to receiving the end product was a First Rate Experience. Thank You.”

Ballantynes of Walkerburn 5 star review on 7th May 2021

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Posted 3 years ago

“Prompt service and speedy delivery loving the statue and would highly recommend ballantynes”

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Posted 3 years ago

Ballantynes of Walkerburn is rated 4.9 based on 2,114 reviews